Customer reviews of Parafarmacia Campoamor

4,8 /5

Based on 2 462 published reviews

5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

2 star reviews

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Ana María G.

Published on 04/08/2026 à 01h39 following a purchase from 28/07/2026

I still don't have it!!

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Response from Parafarmacia Campoamor Published on 05/08/2026

We apologize for what happened. The transport agency returned the order by mistake, when it should not have done so. We are already managing the incident to resolve it as soon as possible. We apologize for the inconvenience.

Jordi P.

Published on 02/08/2026 à 12h27 following a purchase from 24/07/2026

The order and service from Parafarmacia Campoamor, good as always. But the change from Nacex to GLS is disastrous.

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Response from Parafarmacia Campoamor Published on 03/08/2026

Thank you very much for your trust and for sharing your experience. We apologize for the inconveniences with the transport company and will take your comment into account to continue improving.

Diana B.

Published on 20/07/2026 à 18h17 following a purchase from 13/07/2026

Came damaged

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Response from Parafarmacia Campoamor Published on 28/07/2026

Hello, good morning. We apologize for the inconvenience caused by receiving the product in this condition. Our customer support team has already contacted you to resolve the situation.
Best regards.

Joao F.

Published on 08/07/2026 à 17h58 following a purchase from 01/07/2026

I did not receive the complete order, only one product.

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Response from Parafarmacia Campoamor Published on 13/07/2026

We are very sorry for the inconvenience caused. To verify what happened, we ask you to send us an email with the order number, as we could not locate any order in our system by your name. This way we can review the case and assist you as soon as possible.

Kandelas K.

Published on 06/06/2026 à 17h47

The bottles of hydrogen peroxide from the last three orders are leaking liquid. They come with the box very wet and the paper that wraps them. They should come upright or with a safer cap..

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Response from Parafarmacia Campoamor Published on 15/06/2026

We are very sorry about what happened with your last orders. We take note of your comment about the hydrogen peroxide bottles to review the packaging and improve safety during transport. We appreciate you pointing this out to us, as it helps us correct this type of incident.

Jose M.

Published on 08/07/2025 à 18h15

The order has not yet arrived

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Response from Parafarmacia Campoamor Published on 09/07/2025

Good morning! We have checked the status of your order: On July 3, N cex contacted you because the registered address was incorrect and they could not locate you by phone. Yesterday, July 8, the transport company tried again to deliver your order today, July 9. Please contact N cex to agree on the exact address and time of delivery. We are at your disposal for anything you need. Best regards

Rosa S.

Published on 04/05/2025 à 20h50

I still haven't received the product

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Response from Parafarmacia Campoamor Published on 13/05/2025

We are very sorry that you have not yet received your order. We understand your concern and apologize for the inconvenience caused. To assist you immediately, we would appreciate it if you could provide us with the order number or the email address you used to place it. This way we can check the status of the shipment and contact you to resolve the situation as soon as possible. We are here to help you and we are committed to providing you with a quick solution. Thank you very much for your patience.

Ana H.

Published on 19/03/2025 à 21h08

I placed an order and payment on March 7, 2025, expecting to receive it on the scheduled date between March 11 and 12. Today is March 19 and still nothing.

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Response from Parafarmacia Campoamor Published on 20/03/2025

We apologize for your concern. We have checked your order and it has been available for pickup at the Point Pack you selected since March 12. Four warning emails about the arrival of the order have been sent. Please check your inbox and spam to find the notification. If you need more information, we are available to help. Thank you.

Lorenzo Q.

Published on 22/10/2024 à 09h25

It's been a while since they took so long to send the order I made. There is nothing worse than trying to live off past earnings.

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Response from Parafarmacia Campoamor Published on 29/10/2024

Thank you for your comment and we apologize for the experience you had with the delivery. We understand the frustration of the wait and regret if the process was confusing. In this case, one of your orders included a product with availability of 7-10 days, information that we indicated on the website for greater transparency. As for the second order, it was sent to a Nacex Shop point, which was the option you selected (an alternative we offer in addition to home delivery), so the order remained there pending pickup. We greatly value your purchases and work to continuously improve our times and clarity in delivery options. If you have any specific preferences for future deliveries, please do not hesitate to let us know. Thank you for your understanding and for giving us the opportunity to improve!