Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews
5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 2, 3 and 4 stars

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F
Francisca L.
Rating: 4 out of 5
Everything, except the transport company
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Response from Parafarmacia Campoamor
Thank you for your feedback. We are glad to know that, in general, your experience has been positive. We regret that the transport company did not meet expectations and we take note of your comment to continue improving the delivery service.
L
Lorenzo Q.
Rating: 4 out of 5
The truth is that they usually have good prices, and the service is quite fast, I don't know if it's due to the proximity to the city where I live, due to their organization, or both. Regards
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you positively value our prices and the speed of delivery service. We work to ensure that each order is managed as efficiently as possible and we greatly appreciate your trust.
K
Kandelas K.
Rating: 2 out of 5
The bottles of hydrogen peroxide from the last three orders are leaking liquid. They come with the box very wet and the paper that wraps them. They should come upright or with a safer cap..
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Response from Parafarmacia Campoamor
We are very sorry about what happened with your last orders. We take note of your comment about the hydrogen peroxide bottles to review the packaging and improve safety during transport. We appreciate you pointing this out to us, as it helps us correct this type of incident.
P
Pepi J.
Rating: 4 out of 5
The shipment has been fast and secure.
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Response from Parafarmacia Campoamor
Thank you for sharing your experience. We are pleased to know that the order arrived quickly and safely. We appreciate your trust in us.
M
Ma. J.
Rating: 4 out of 5
Speed in shipping
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Response from Parafarmacia Campoamor
Thank you for your rating. We are glad to know that you highlight the speed in the shipping of your order. We appreciate your trust.
R
Raquel L.
Rating: 4 out of 5
Everything is correct, fast delivery
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Response from Parafarmacia Campoamor
Thank you for your rating. We are glad to know that everything has been correct and that the delivery was made quickly. We appreciate your trust.
A
Angeles G.
Rating: 4 out of 5
The speed of delivery and the friendliness in helping me place the order.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you appreciate the speed of delivery and the attention received when placing your order. We will be happy to help you again.
J
Juan P.
Rating: 4 out of 5
It's not your fault, but GLS took 3 days for delivery when it was only supposed to be dropped off at the pickup point, instead of 24 or 48 hours, which would have been appropriate; it took 4 days, excessive when for 2 euros more I could have had it at home the next day.
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Response from Parafarmacia Campoamor
We apologize for the inconvenience caused. In this case, the delay was the responsibility of GLS, and we have already opened an incident for your case so they can review it. Thank you for informing us.
A
Antonio A.
Rating: 4 out of 5
The price and the speed
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Response from Parafarmacia Campoamor
Thank you very much for your feedback. We are glad to know that the price and speed have met your satisfaction. We remain at your disposal.
J
Juana M.
Rating: 4 out of 5
The order was quick, well packaged, and has diligently attended to my inquiries.. I will buy again
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Response from Parafarmacia Campoamor
Thank you very much for your evaluation. We are glad to know that your order arrived quickly, well packaged, and that we were able to attend to your inquiries satisfactorily. We will be happy to assist you again when you need it.
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Elo¡Sa C.
Rating: 4 out of 5
I really appreciate the speed of delivery and the little gift of the bottle, the only downside is GLS.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you appreciate the speed of delivery and the received detail. We apologize for the inconveniences caused by the courier service and take note to keep improving. We will be happy to assist you again.
G
Gustau M.
Rating: 4 out of 5
I placed my order and received it in three days. Good service.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you received your order in a short time and that you are satisfied with the service. We will continue working to offer you the best experience.
M
Maria F.
Rating: 3 out of 5
The shipment from the pharmacy was very quick, the problem was GLS which took a week to deliver the package and did not want to deliver it to the selected delivery point.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are sorry for what happened with the delivery company and the inconveniences caused. We are glad to know that, on our part, the shipment was quick. We take note of what happened to continue improving our service.
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