Customer reviews of PARANOCTA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 186 published reviews
5 161 87% 4 20 11% 3 5 3% 2 0 0% 1 0 0%

Summary of reviews

PARANOCTA consistently delivers visually striking products that combine elegant design with practical functionality. Customers highlight precise finishes, well-thought-out accessories, and reliable performance across various settings, from terrace lighting to floor and standing lamps, with easy assembly and strong, effective illumination. The delivery experience stands out for speed and meticulous packaging, with many noting quick, reliable shipping and responsive support, including professional assistance for hospitality clients. Customers repeatedly describe high reliability and outstanding service, praising easy ordering, helpful staff, and strong after-sales care.

Reviews 1 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2023
The current site lacks the option of ordering and delivery in Portugal or Europe. Fortunately, a phone call solved the problem. The site is French only, with no option for other languages. English would be appreciated.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2018
Unclear and misleading information
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2018
Too bad the smartphone app for controlling the lighting doesn't work
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Response from PARANOCTA
Hello Sir, Could you please contact us to tell us more about the malfunction you're talking about? Please call us on 02 41 19 80 01 See you soon.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2018
I'm out of order, it doesn't work anymore. Will you be at the Lyon fair or can I send it to you?
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Response from PARANOCTA
Good evening Mr ROCHON, Can you call us on 02 41 19 80 01 to tell us more? See you soon.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2018
I have a Paranocta since 2018 but bought FOIRE DE PARIS and not on the Paranocta website I am very satisfied with the product, the only slight drawback when I connect with my phone the battery charge visible in green does not decrease depending on use. nevertheless I do not regret my purchase at all.
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Response from PARANOCTA
Good evening Mr GOUPIL, Can you call us on 02 41 19 80 01 to tell us more about the battery charge indicator on your smartphone? See you soon.
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