The store consistently delivers a smooth experience with fast delivery and well-packaged products, and customers frequently highlight the fragrances and their appealing scents. They report reliable order processing and timely arrivals, with several reviews noting easy transactions and well-wrapped parcels. Customer service and overall satisfaction shine in many experiences, with multiple mentions of recommending the store and returning for future purchases. Positive outcomes include accurate deliveries, pleasant scents, and prompt handling of orders.
Dear Jules, we warmly thank you for your positive review and your recommendation. We are delighted to hear that you appreciated the quality of our perfumes as well as their prices. Your satisfaction is our priority, and we hope to see you soon on our site "PARFUM DUBAI STORE."
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Arnaud V.
Rating: 5 out of 5
following a purchase from 19/12/2024
Top fast delivery
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Response from PARFUM DUBAI STORE
We sincerely thank you for your wonderful review, Arnaud. We are delighted to hear that you were satisfied with the speed of our delivery service. Your satisfaction is our priority, and we hope to see you soon on our site "PARFUM DUBAI STORE."
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Emeric V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Response from PARFUM DUBAI STORE
Hello Emeric,
We sincerely thank you for your 5/5 rating and your flattering comment! We are delighted that your experience on our site "PARFUM DUBAI STORE" met your expectations. Do not hesitate to reach out to us if you need advice or information.
Best regards,
The PARFUM DUBAI STORE team
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Flora G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Perfect
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Response from PARFUM DUBAI STORE
Dear Flora,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to hear that you are satisfied with your experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority and we hope to see you soon for new scented discoveries.
Best regards,
The PARFUM DUBAI STORE team
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Ghislaine M.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very satisfied Great follow-up I highly recommend and the perfumes take you to another world I LOVE it thank you
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Response from PARFUM DUBAI STORE
Dear Ghislaine,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your experience on our site and that our perfumes transport you to another world. Your recommendation deeply touches us. See you soon on PARFUM DUBAI STORE!
Best regards,
The PARFUM DUBAI STORE team
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Louisa B.
Rating: 1 out of 5
following a purchase from 27/11/2024
I did not receive the right package, I sent 4 emails and no one is responding to me
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Response from PARFUM DUBAI STORE
Hello Louisa,
We are sincerely sorry to hear that you did not receive the expected package and that you have not received a response to your emails. Your satisfaction is our priority. We invite you to contact our customer service directly to resolve this issue as soon as possible. Thank you for your understanding.
Best regards,
The PARFUM DUBAI STORE team
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Marie C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Everything is perfect and well protected
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Response from PARFUM DUBAI STORE
Dear Marie,
We sincerely thank you for your glowing review and for the 5/5 rating! We are delighted to hear that you found your experience at PARFUM DUBAI STORE perfect and that your products are well protected. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again soon!
Best regards,
The PARFUM DUBAI STORE team
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Jocelyne L.
Rating: 5 out of 5
following a purchase from 28/11/2024
I am very happy, I am preparing another one, thank you very much
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Response from PARFUM DUBAI STORE
Dear Jocelyne, we warmly thank you for your glowing review and are delighted to hear that you are satisfied with your experience on our site "PARFUM DUBAI STORE". We look forward to welcoming you again for your next order. Please feel free to contact us if you need assistance, we are here to help!
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Toura G.
Rating: 3 out of 5
following a purchase from 26/11/2024
Delivery incident
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Response from PARFUM DUBAI STORE
Hello Toura,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an incident during the delivery of your order. Please be assured that we take your feedback very seriously and will work to improve this service for our customers.
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Larbi H.
Rating: 1 out of 5
following a purchase from 12/10/2024
They sent me a package a month late, the perfume arrived broken, they responded in a generic way after the 6th email even though they received the package, and they no longer respond to my emails for the complaint after two months and 9 emails. Fraudulent site, legal action is underway.
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Response from PARFUM DUBAI STORE
Hello Larbi,
We are sincerely sorry to hear about your experience and understand your frustration. Your satisfaction is our priority. We kindly ask you to contact us again, and we are committed to resolving this issue as soon as possible. Thank you for your understanding and patience.
Best regards,
The PARFUM DUBAI STORE team
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Mossaab B.
Rating: 3 out of 5
following a purchase from 18/11/2024
I was just not satisfied enough with the delivery because the initial pickup point was changed
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Response from PARFUM DUBAI STORE
Hello Mossaab,
Thank you for taking the time to share your feedback. We are sorry to hear that the change of pickup point may have affected your satisfaction. Your feedback is valuable, and we will work to improve our delivery service. Please feel free to contact us directly for any questions or suggestions.
Best regards,
The Parfum Dubai Store team.
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Nour-Eddine H.
Rating: 5 out of 5
following a purchase from 18/09/2024
Good
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Response from PARFUM DUBAI STORE
We sincerely thank you for your positive feedback, Nour-eddine. Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site "PARFUM DUBAI STORE". Please feel free to reach out to us for any questions or future needs.
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Natacha E.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very satisfied
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect, I recommend
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Melissa V.
Rating: 1 out of 5
following a purchase from 03/11/2024
No news from the company even though it has been a month since I placed an order for 50 euros. Several emails sent without responses.
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Fatih S.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast shipping and perfume arrived in impeccable condition
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Mohamed M.
Rating: 5 out of 5
following a purchase from 13/11/2024
Excellent dark door intense perfume
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Sofia A.
Rating: 3 out of 5
following a purchase from 14/11/2024
I love El Nabil perfumes, they are the best and the price is great! But two things should be noted: 1) delivery took almost two weeks 2) the making of the Musc Halima perfume was a bit damaged (scratches, cuts...); in any case, it's my favorite perfume and I am delighted to have it
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Anthony D.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good, fast shipping and very pleasant perfume that lasts well throughout the day
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Alexandra L.
Rating: 5 out of 5
following a purchase from 06/11/2024
Perfume received for my daughter who loves it
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Laetitia R.
Rating: 5 out of 5
following a purchase from 03/11/2024
Wonderful
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Loresa I.
Rating: 1 out of 5
following a purchase from 02/11/2024
A disaster I did not receive the same product I opened it to see the inside absolutely not the same as what I ordered I want a refund I have no response from them I am waiting to see what will happen
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Amirdine S.
Rating: 1 out of 5
following a purchase from 07/10/2024
I received my order after 1 month of waiting only to not receive the right product on top of that. And I still have not received a response to my return request for a refund.
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Arig E.
Rating: 1 out of 5
following a purchase from 29/10/2024
I did not receive at all what I ordered but a completely different order
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Jordan G.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very satisfied with my order
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Nadir R.
Rating: 1 out of 5
following a purchase from 13/10/2024
Unfortunately, I have not received my package since my order on October 14, 2024
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Adem N.
Rating: 1 out of 5
following a purchase from 25/10/2024
Do not order especially 15 days to respond to an email (still no responses) same thing I don't know where my order is. Don't make the mistake I made
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Mattéo M.
Rating: 1 out of 5
following a purchase from 10/10/2024
Customer service is terrible and SCAM. Despite a large order of 15 perfumes I hardly had any follow-up on my order, one perfume was missing from my order so I sent an email then another to get a refund or a reshipment of the forgotten product but it has been almost a month that I have not had a response and I certainly will not. Be careful if you order you have a one in two chance of having an unresolved issue. Half reliable site.
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Lolita V.
Rating: 1 out of 5
following a purchase from 01/10/2024
I went to the relay point my package I never received and impossible to connect to the parfum dubai site. No order. I don't know what to do I don't even have the tracking of the order. Shameful
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Henri C.
Rating: 5 out of 5
following a purchase from 15/10/2024
Very pleasant scents
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Moussa B.
Rating: 2 out of 5
following a purchase from 07/10/2024
I ordered "bright peach from maison alambra" I received "bright peach from Mspure" ... it does not match the photo on the site Even if the perfume smells good I like to have the identical product when I order a product ...
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Amina F.
Rating: 4 out of 5
following a purchase from 10/10/2024
Well arrived, well packaged Thank you this cream is really superb, it softens and smells really good. Its hold is incredible. However, deliveries are always a bit expensive hence I do not give 5 stars
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Céline U.
Rating: 4 out of 5
following a purchase from 10/10/2024
Happy with my product Smells super good I recommend
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Sandra B.
Rating: 5 out of 5
following a purchase from 09/10/2024
Fast delivery and great purchase thank you
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Yves Fernand Y.
Rating: 5 out of 5
following a purchase from 06/10/2024
Fast and professional
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Seya R.
Rating: 1 out of 5
following a purchase from 05/10/2024
I HAVE RECEIVED NOTHING
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Mozer D.
Rating: 5 out of 5
following a purchase from 04/10/2024
I received my order nothing to report everything is good
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Rym A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Quality perfume
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Adeline E.
Rating: 1 out of 5
following a purchase from 21/09/2024
0! Unreachable and incompetent customer service, several complaint messages left unanswered… non-compliant order.
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Maxime D.
Rating: 1 out of 5
following a purchase from 01/10/2024
Order placed 10 days ago, the tracking number was done quickly but the order is still pending. They indicate 4 days of delivery for mondial relay. But they should indicate as many days for shipping
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