Customer reviews of PARFUM DUBAI STORE

Trust Attestation
8,1 /10
Overall rating: 8,1 out of 10
Based on 630 published reviews
5 464 74% 4 18 3% 3 6 1% 2 12 2% 1 130 21%

Summary of reviews

The store consistently delivers a smooth experience with fast delivery and well-packaged products, and customers frequently highlight the fragrances and their appealing scents. They report reliable order processing and timely arrivals, with several reviews noting easy transactions and well-wrapped parcels. Customer service and overall satisfaction shine in many experiences, with multiple mentions of recommending the store and returning for future purchases. Positive outcomes include accurate deliveries, pleasant scents, and prompt handling of orders.

Reviews 1, 2, 3 and 4 stars

Reset filters
M
Mohamed C.
Rating: 3 out of 5
following a purchase from 31/07/2024
Unfortunately I did not receive the right perfume so I am waiting for a response regarding my return request. Thank you
Translated reviews
Response from PARFUM DUBAI STORE
Dear Mohamed,

Thank you for your feedback and we are sincerely sorry to learn that you did not receive the right perfume. Your satisfaction is our priority and we will look into your return request as soon as possible. Please do not hesitate to contact us directly if you have any further questions.

Best regards,
The Parfum Dubai Store team
J
Jean-François G.
Rating: 4 out of 5
following a purchase from 26/07/2024
Quality of service and products very satisfactory.
Translated reviews
Response from PARFUM DUBAI STORE
Hello Jean-François,

Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and services. Your opinion is valuable and motivates us to continue offering the best to our customers.

See you soon at Parfum Dubai Store!

Best regards,
The Parfum Dubai Store team
F
Frédéric L.
Rating: 1 out of 5
following a purchase from 24/08/2024
No response from customer service Package not shipped to date (2 weeks after payment) for an order over 100€
Translated reviews
A
Anne B.
Rating: 1 out of 5
following a purchase from 15/06/2024
Very long reception time and poor quality of packaging (tape everywhere, packaging not professional at all)
Translated reviews
M
Marie Laure G.
Rating: 4 out of 5
following a purchase from 14/06/2024
Pleasant perfume, sweet notes I like a lot just a pity it doesn't last long
Translated reviews
Response from PARFUM DUBAI STORE
Hello Marie-Laure, we thank you for your positive review of our perfume and are delighted that you like it. We take your comment regarding the longevity of the perfume into account to improve our offer in the future. Please feel free to contact us for any other suggestions or questions.
A
Arlette K.
Rating: 4 out of 5
following a purchase from 11/06/2024
Very good, arrived on time
Translated reviews
Response from PARFUM DUBAI STORE
Dear Arlette,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that your order arrived on time. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The PARFUM DUBAI STORE team
We use cookies for audience measurement and improving user experience.