Customer reviews of PARFUM DUBAI STORE

Trust Attestation
8,1 /10
Overall rating: 8,1 out of 10
Based on 630 published reviews
5 464 74% 4 18 3% 3 6 1% 2 12 2% 1 130 21%

Summary of reviews

The store consistently delivers a smooth experience with fast delivery and well-packaged products, and customers frequently highlight the fragrances and their appealing scents. They report reliable order processing and timely arrivals, with several reviews noting easy transactions and well-wrapped parcels. Customer service and overall satisfaction shine in many experiences, with multiple mentions of recommending the store and returning for future purchases. Positive outcomes include accurate deliveries, pleasant scents, and prompt handling of orders.

Reviews 1, 2 and 5 stars

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A
Aicha N.
Rating: 1 out of 5
following a purchase from 08/02/2025
I have never received my order, it has already been 3 months. Unreliable site, a scam.
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Sylvain R.
Rating: 1 out of 5
following a purchase from 06/02/2025
Hello, I ordered on February 5, 2025. Order 7540 from the merchant PARFUM DUBAI STORE. An order that I have never received as of today, March 31, 2025! I obviously plan to file a report at the police station for fraud!
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Elodie G.
Rating: 1 out of 5
following a purchase from 09/12/2024
Fraudulent site, order never received
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Boztosun I.
Rating: 5 out of 5
following a purchase from 05/03/2025
Magnificent
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Laila H.
Rating: 1 out of 5
following a purchase from 15/12/2024
I ordered 4 El Nabil - Red Rose on December 15, 2024 from Paris and have received nothing to date. There is no after-sales service. This is theft! Be careful.
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Yohan L.
Rating: 1 out of 5
following a purchase from 03/02/2025
No customer service
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Amélie Z.
Rating: 1 out of 5
following a purchase from 19/12/2024
I have never received my order. I placed an order on December 19, we are now February 26 and I have no news about my order and my emails to customer service remain unanswered. As do my WhatsApp messages. Never order from this site, it’s a scam!!
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Eric M.
Rating: 5 out of 5
following a purchase from 24/01/2025
Excellent references, top-notch.
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Malvyn M.
Rating: 1 out of 5
following a purchase from 18/01/2025
I have never received my package.
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Amine M.
Rating: 1 out of 5
following a purchase from 11/01/2025
Did not receive my order
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Audrey L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good perfume
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Response from PARFUM DUBAI STORE
Dear Audrey,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you liked our perfume. Your satisfaction is our priority, and we hope to welcome you back soon on our site "PARFUM DUBAI STORE".

Best regards,
The Parfum Dubai Store team
M
Mathieu G.
Rating: 1 out of 5
following a purchase from 15/01/2025
Order still not received
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Response from PARFUM DUBAI STORE
Hello Mathieu,

Thank you for taking the time to share your feedback. We are sorry to hear that your order has not yet arrived. Please know that we are doing our best to deliver orders as quickly as possible. Do not hesitate to contact us directly so we can help you resolve this issue.

Best regards,
The Parfum Dubai Store team
D
Dalip V.
Rating: 5 out of 5
following a purchase from 11/01/2025
Seems
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Response from PARFUM DUBAI STORE
Hello Dalip,

Thank you very much for your positive feedback! We are delighted that our site "PARFUM DUBAI STORE" pleases you. Feel free to come back to discover our new fragrances.

Best regards,
The Parfum Dubai Store team
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Mary-José P.
Rating: 5 out of 5
following a purchase from 12/01/2025
Perfect delivery
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Response from PARFUM DUBAI STORE
Madam Mary-José, we warmly thank you for your flattering review and are delighted to learn that your delivery experience was perfect. Your satisfaction is our priority and we are committed to continuing to provide you with quality service. We look forward to serving you again on our site "PARFUM DUBAI STORE".
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Isabelle L.
Rating: 5 out of 5
following a purchase from 15/01/2025
I love it
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Response from PARFUM DUBAI STORE
Dear Isabelle,

We sincerely thank you for your flattering review and for the maximum rating you gave us! Your satisfaction is our greatest reward. We are delighted to learn that our selection of perfumes enchants you. We look forward to welcoming you again on Parfum Dubai Store.

Best regards,
The Parfum Dubai Store team
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Magali L.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect
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Response from PARFUM DUBAI STORE
Hello Magali,

A big thank you for your positive review! We are delighted to learn that you had a perfect experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority and we hope to see you again soon!

Best regards,
The PARFUM DUBAI STORE team
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Gianmarco B.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very pleasant perfume. And very professional
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Response from PARFUM DUBAI STORE
Dear Gianmarco,

We sincerely thank you for your flattering review and for the 5/5 rating you gave to PARFUM DUBAI STORE. We are delighted that you liked our perfume and that you appreciated our professionalism. Your satisfaction is our priority and your comments encourage us to continue providing quality service. We look forward to welcoming you again very soon!

Best regards,
The PARFUM DUBAI STORE team
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Samantha G.
Rating: 5 out of 5
following a purchase from 28/12/2024
Very good
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Response from PARFUM DUBAI STORE
Dear Samantha,

We sincerely thank you for your flattering review and are delighted to learn that you enjoyed your experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority, and we hope to welcome you again very soon.

Best regards,
The PARFUM DUBAI STORE team
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Sarah B.
Rating: 1 out of 5
following a purchase from 04/01/2025
I have never received my order and I ordered for €150 A package that takes 3 weeks to arrive and never delivered!!!
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Laurine B.
Rating: 1 out of 5
following a purchase from 07/12/2024
0/5 2 months since I ordered still nothing, do you find that normal? SCAM TO AVOID
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Response from PARFUM DUBAI STORE
Hello Laurine,

We are sincerely sorry for this situation and understand your frustration. Your order is important to us and we want to resolve this issue as quickly as possible. Could you please contact us directly so that we can provide you with a quick solution? Thank you for your understanding.

Best regards,
The Parfum Dubai Store team
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Audrey J.
Rating: 5 out of 5
following a purchase from 20/12/2024
My order never arrived! Avoid!
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Response from PARFUM DUBAI STORE
Madam Audrey, we thank you for your feedback. We are sincerely sorry to learn that you have not received your order and we understand your frustration. Could you please contact us directly so that we can resolve this issue as quickly as possible?
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Patricia D.
Rating: 5 out of 5
following a purchase from 18/12/2024
I love the perfume
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Response from PARFUM DUBAI STORE
Dear Patricia,

We sincerely thank you for your flattering comment and are delighted to learn that you love our perfumes. Your satisfaction is our priority, and your positive feedback encourages us to continue offering quality products. We look forward to seeing you again soon on our site!

Best regards,
The Parfum Dubai Store team
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Agnes L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect I received both perfumes well. They smell great!
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Response from PARFUM DUBAI STORE
Dear Agnes,

Thank you very much for your flattering review! We are delighted that you liked your perfumes and that their scent enchants you. Your satisfaction is our priority. See you soon at PARFUM DUBAI STORE!

Best regards,
The PARFUM DUBAI STORE team
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Elmi B.
Rating: 1 out of 5
following a purchase from 21/12/2024
They forgot a musk
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Response from PARFUM DUBAI STORE
Hello Elmi,

Thank you for taking the time to share your review. We are sorry to hear that you did not receive your musk and we apologize for this error. Your satisfaction is our priority, and we would like to rectify this situation quickly. Do not hesitate to contact us directly, we will be happy to assist you.

Best regards,
The Parfum Dubai Store team
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Patricia L.
Rating: 5 out of 5
following a purchase from 20/12/2024
Order received quickly and very satisfied with my purchases Thank you Dubai Store
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Response from PARFUM DUBAI STORE
Dear Patricia,

We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to hear that your order arrived quickly and that you are satisfied with your purchases. Your trust motivates us to continue providing you with the best possible service. We look forward to seeing you on our site for future orders.

Best regards,
The Parfum Dubai Store team
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Jules L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Great perfume and inexpensive I recommend
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Response from PARFUM DUBAI STORE
Dear Jules, we warmly thank you for your positive review and your recommendation. We are delighted to hear that you appreciated the quality of our perfumes as well as their prices. Your satisfaction is our priority, and we hope to see you soon on our site "PARFUM DUBAI STORE."
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Arnaud V.
Rating: 5 out of 5
following a purchase from 19/12/2024
Top fast delivery
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Response from PARFUM DUBAI STORE
We sincerely thank you for your wonderful review, Arnaud. We are delighted to hear that you were satisfied with the speed of our delivery service. Your satisfaction is our priority, and we hope to see you soon on our site "PARFUM DUBAI STORE."
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Emeric V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect
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Response from PARFUM DUBAI STORE
Hello Emeric,

We sincerely thank you for your 5/5 rating and your flattering comment! We are delighted that your experience on our site "PARFUM DUBAI STORE" met your expectations. Do not hesitate to reach out to us if you need advice or information.

Best regards,
The PARFUM DUBAI STORE team
F
Flora G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Perfect
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Response from PARFUM DUBAI STORE
Dear Flora,

We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to hear that you are satisfied with your experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority and we hope to see you soon for new scented discoveries.

Best regards,
The PARFUM DUBAI STORE team
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Ghislaine M.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very satisfied Great follow-up I highly recommend and the perfumes take you to another world I LOVE it thank you
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Response from PARFUM DUBAI STORE
Dear Ghislaine,

Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your experience on our site and that our perfumes transport you to another world. Your recommendation deeply touches us. See you soon on PARFUM DUBAI STORE!

Best regards,
The PARFUM DUBAI STORE team
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Louisa B.
Rating: 1 out of 5
following a purchase from 27/11/2024
I did not receive the right package, I sent 4 emails and no one is responding to me
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Response from PARFUM DUBAI STORE
Hello Louisa,

We are sincerely sorry to hear that you did not receive the expected package and that you have not received a response to your emails. Your satisfaction is our priority. We invite you to contact our customer service directly to resolve this issue as soon as possible. Thank you for your understanding.

Best regards,
The PARFUM DUBAI STORE team
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Marie C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Everything is perfect and well protected
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Response from PARFUM DUBAI STORE
Dear Marie,

We sincerely thank you for your glowing review and for the 5/5 rating! We are delighted to hear that you found your experience at PARFUM DUBAI STORE perfect and that your products are well protected. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again soon!

Best regards,
The PARFUM DUBAI STORE team
J
Jocelyne L.
Rating: 5 out of 5
following a purchase from 28/11/2024
I am very happy, I am preparing another one, thank you very much
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Response from PARFUM DUBAI STORE
Dear Jocelyne, we warmly thank you for your glowing review and are delighted to hear that you are satisfied with your experience on our site "PARFUM DUBAI STORE". We look forward to welcoming you again for your next order. Please feel free to contact us if you need assistance, we are here to help!
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Larbi H.
Rating: 1 out of 5
following a purchase from 12/10/2024
They sent me a package a month late, the perfume arrived broken, they responded in a generic way after the 6th email even though they received the package, and they no longer respond to my emails for the complaint after two months and 9 emails. Fraudulent site, legal action is underway.
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Response from PARFUM DUBAI STORE
Hello Larbi,

We are sincerely sorry to hear about your experience and understand your frustration. Your satisfaction is our priority. We kindly ask you to contact us again, and we are committed to resolving this issue as soon as possible. Thank you for your understanding and patience.

Best regards,
The PARFUM DUBAI STORE team
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Nour-Eddine H.
Rating: 5 out of 5
following a purchase from 18/09/2024
Good
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Response from PARFUM DUBAI STORE
We sincerely thank you for your positive feedback, Nour-eddine. Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site "PARFUM DUBAI STORE". Please feel free to reach out to us for any questions or future needs.
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Natacha E.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very satisfied
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect, I recommend
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Melissa V.
Rating: 1 out of 5
following a purchase from 03/11/2024
No news from the company even though it has been a month since I placed an order for 50 euros. Several emails sent without responses.
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Fatih S.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast shipping and perfume arrived in impeccable condition
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Mohamed M.
Rating: 5 out of 5
following a purchase from 13/11/2024
Excellent dark door intense perfume
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