Customer reviews of PARFUM DUBAI STORE

Trust Attestation
8,1 /10
Overall rating: 8,1 out of 10
Based on 630 published reviews
5 464 74% 4 18 3% 3 6 1% 2 12 2% 1 130 21%

Summary of reviews

The store consistently delivers a smooth experience with fast delivery and well-packaged products, and customers frequently highlight the fragrances and their appealing scents. They report reliable order processing and timely arrivals, with several reviews noting easy transactions and well-wrapped parcels. Customer service and overall satisfaction shine in many experiences, with multiple mentions of recommending the store and returning for future purchases. Positive outcomes include accurate deliveries, pleasant scents, and prompt handling of orders.

Reviews 1, 3, 4 and 5 stars

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I
Ivana K.
Rating: 1 out of 5
following a purchase from 06/09/2024
Delivery delay I do not recommend more than 2 weeks
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Response from PARFUM DUBAI STORE
Hello Ivana,

Thank you for your feedback. We are sorry to learn that you experienced a delivery delay. Your satisfaction is our priority, and we will do everything possible to improve our service. Please do not hesitate to contact us directly for any assistance.

Best regards,
The Parfum Dubai Store team
M
Moussa A.
Rating: 5 out of 5
following a purchase from 24/08/2024
I received my package but late
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Response from PARFUM DUBAI STORE
Dear Moussa,

We sincerely thank you for your rating of 5/5 and for your loyalty to Parfum Dubai Store. We are delighted to learn that you received your package, although we understand that the delay may have been a source of disappointment. Please know that we are doing everything possible to improve our delivery service. Do not hesitate to contact us for any questions or requests.

Best regards,
The Parfum Dubai Store team
P
Pierre M.
Rating: 1 out of 5
following a purchase from 24/08/2024
1 month for delivery Bad item No customer service
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Response from PARFUM DUBAI STORE
Hello Pierre,

Thank you for your feedback and we are sincerely sorry to learn about your disappointing experience. Please know that we take your comments very seriously. We are committed to improving our delivery service and customer support. Please do not hesitate to contact us directly to resolve this issue and provide you with satisfaction. Your trust is essential to us.

Best regards,
The Parfum Dubai Store team
M
Mohamed C.
Rating: 3 out of 5
following a purchase from 31/07/2024
Unfortunately I did not receive the right perfume so I am waiting for a response regarding my return request. Thank you
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Response from PARFUM DUBAI STORE
Dear Mohamed,

Thank you for your feedback and we are sincerely sorry to learn that you did not receive the right perfume. Your satisfaction is our priority and we will look into your return request as soon as possible. Please do not hesitate to contact us directly if you have any further questions.

Best regards,
The Parfum Dubai Store team
S
Sidi Mohamed K.
Rating: 5 out of 5
following a purchase from 01/09/2024
Satisfied but I would have liked to have some samples to know the scent of the perfume because I would have ordered the Musk instead, however very good experience with the store
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Response from PARFUM DUBAI STORE
Dear Sidi Mohamed,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that your experience with our store was positive. We take your suggestion regarding samples into account and will integrate it into our reflection to improve our services. We hope to see you again soon at Parfum Dubai Store!

Best regards,
The Parfum Dubai Store team
J
Jean-François G.
Rating: 4 out of 5
following a purchase from 26/07/2024
Quality of service and products very satisfactory.
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Response from PARFUM DUBAI STORE
Hello Jean-François,

Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and services. Your opinion is valuable and motivates us to continue offering the best to our customers.

See you soon at Parfum Dubai Store!

Best regards,
The Parfum Dubai Store team
F
Frédéric L.
Rating: 1 out of 5
following a purchase from 24/08/2024
No response from customer service Package not shipped to date (2 weeks after payment) for an order over 100€
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Nicole L.
Rating: 5 out of 5
following a purchase from 24/08/2024
Perfect
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Response from PARFUM DUBAI STORE
Dear Nicole,

Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority, and your encouragement motivates us to continue providing quality service.

Looking forward to seeing you again soon!

Best regards,
The PARFUM DUBAI STORE team
F
Fatima C.
Rating: 5 out of 5
following a purchase from 22/06/2024
It smells very good and suits me perfectly, I fell in love as soon as I saw it
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Response from PARFUM DUBAI STORE
Dear Fatima,

We warmly thank you for your flattering review! We are delighted to learn that the perfume captivated you from the very first moment and that it perfectly meets your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site "PARFUM DUBAI STORE".

Best regards,
The PARFUM DUBAI STORE team
M
Myriam D.
Rating: 5 out of 5
following a purchase from 26/06/2024
Perfect.
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Response from PARFUM DUBAI STORE
Hello Myriam,

Thank you very much for your flattering review! We are delighted that your experience on our site "PARFUM DUBAI STORE" was perfect. We look forward to serving you again!

Best regards,
The Parfum Dubai Store team
V
Virginie L.
Rating: 5 out of 5
following a purchase from 25/06/2024
Product enclosed in a very beautiful container and the perfume is very pleasant
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Response from PARFUM DUBAI STORE
Dear Virginie,

Thank you so much for your flattering review! We are delighted to learn that you appreciate both the container and the fragrance of our products. Your satisfaction is our priority.

See you soon on PARFUM DUBAI STORE!

Best regards,
The PARFUM DUBAI STORE team
A
Anne B.
Rating: 1 out of 5
following a purchase from 15/06/2024
Very long reception time and poor quality of packaging (tape everywhere, packaging not professional at all)
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Delphine B.
Rating: 5 out of 5
following a purchase from 19/06/2024
Top!
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Response from PARFUM DUBAI STORE
Dear Delphine,

Thank you so much for your positive review! We are delighted that you enjoyed your experience on our site "PARFUM DUBAI STORE". Your satisfaction is our priority.

See you soon,
The PARFUM DUBAI STORE team
M
Marie Laure G.
Rating: 4 out of 5
following a purchase from 14/06/2024
Pleasant perfume, sweet notes I like a lot just a pity it doesn't last long
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Response from PARFUM DUBAI STORE
Hello Marie-Laure, we thank you for your positive review of our perfume and are delighted that you like it. We take your comment regarding the longevity of the perfume into account to improve our offer in the future. Please feel free to contact us for any other suggestions or questions.
S
Stephanie S.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very fast delivery and the perfume smells very good.
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Response from PARFUM DUBAI STORE
Dear Stéphanie,

Thank you very much for your positive review and your 5 stars! We are delighted to learn that you are satisfied with the speed of delivery and the quality of our perfumes. Your satisfaction is our priority. We look forward to seeing you again soon on our site!

Best regards,
The PARFUM DUBAI STORE team
L
Lauren M.
Rating: 5 out of 5
following a purchase from 13/06/2024
Good
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Response from PARFUM DUBAI STORE
Dear Lauren,

We sincerely thank you for your positive review and your rating of 5/5. Your satisfaction is our priority, and we hope to welcome you back soon on our site PARFUM DUBAI STORE.

Best regards,
The PARFUM DUBAI STORE team.
A
Arlette K.
Rating: 4 out of 5
following a purchase from 11/06/2024
Very good, arrived on time
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Response from PARFUM DUBAI STORE
Dear Arlette,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that your order arrived on time. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The PARFUM DUBAI STORE team
S
Sabrina R.
Rating: 5 out of 5
following a purchase from 04/06/2024
Fast shipping, careful package. Delighted with my purchase!
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Response from PARFUM DUBAI STORE
Dear Sabrina,

We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your shopping experience at PARFUM DUBAI STORE. Your satisfaction is our priority, and we strive to always provide quality service. We look forward to seeing you again soon for future orders!
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