English 
Français 
A
Rating: 3 out of 5
The smell is nice and pretty, but it goes away too quickly. Also, the bottle is very small and when you apply it, it disappears immediately
Translated reviews
Customer reviews of PARFUM DUBAI STORE
Trust Attestation
8,1
/10
Overall rating: 8,1 out of 10
Based on 630 published reviews
Summary of reviews
The store consistently delivers a smooth experience with fast delivery and well-packaged products, and customers frequently highlight the fragrances and their appealing scents. They report reliable order processing and timely arrivals, with several reviews noting easy transactions and well-wrapped parcels. Customer service and overall satisfaction shine in many experiences, with multiple mentions of recommending the store and returning for future purchases. Positive outcomes include accurate deliveries, pleasant scents, and prompt handling of orders.
3 star reviews
Reset filtersU
Rating: 3 out of 5
Thank you
Translated reviews
T
Rating: 3 out of 5
Delivery incident
Translated reviews
Response from PARFUM DUBAI STORE
Hello Toura,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an incident during the delivery of your order. Please be assured that we take your feedback very seriously and will work to improve this service for our customers.
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered an incident during the delivery of your order. Please be assured that we take your feedback very seriously and will work to improve this service for our customers.
M
Rating: 3 out of 5
I was just not satisfied enough with the delivery because the initial pickup point was changed
Translated reviews
Response from PARFUM DUBAI STORE
Hello Mossaab,
Thank you for taking the time to share your feedback. We are sorry to hear that the change of pickup point may have affected your satisfaction. Your feedback is valuable, and we will work to improve our delivery service. Please feel free to contact us directly for any questions or suggestions.
Best regards,
The Parfum Dubai Store team.
Thank you for taking the time to share your feedback. We are sorry to hear that the change of pickup point may have affected your satisfaction. Your feedback is valuable, and we will work to improve our delivery service. Please feel free to contact us directly for any questions or suggestions.
Best regards,
The Parfum Dubai Store team.
S
Rating: 3 out of 5
I love El Nabil perfumes, they are the best and the price is great! But two things should be noted: 1) delivery took almost two weeks 2) the making of the Musc Halima perfume was a bit damaged (scratches, cuts...); in any case, it's my favorite perfume and I am delighted to have it
Translated reviews
M
Rating: 3 out of 5
Unfortunately I did not receive the right perfume so I am waiting for a response regarding my return request. Thank you
Translated reviews
Response from PARFUM DUBAI STORE
Dear Mohamed,
Thank you for your feedback and we are sincerely sorry to learn that you did not receive the right perfume. Your satisfaction is our priority and we will look into your return request as soon as possible. Please do not hesitate to contact us directly if you have any further questions.
Best regards,
The Parfum Dubai Store team
Thank you for your feedback and we are sincerely sorry to learn that you did not receive the right perfume. Your satisfaction is our priority and we will look into your return request as soon as possible. Please do not hesitate to contact us directly if you have any further questions.
Best regards,
The Parfum Dubai Store team