Customer reviews of Parfumerie de Dubaï

Thank you for taking the time to update your review, and we truly appreciate you acknowledging that the refund has now been received.

We sincerely apologize for the issues you experienced with your order. The shipping error was clearly not the experience we want to provide, and we completely understand your disappointment, especially given the additional wait for the refund.

We are glad that our customer service team was able to assist you, but we also recognize that the overall experience did not meet your expectations.

Your feedback is important to us and will help us improve our shipping and order-handling processes to prevent this type of situation from happening again.

We hope that one day you may consider giving us another opportunity to provide you with the experience you should have received from the start.

Thank you again for your patience and for your kind words about our perfumes.

Kind regards,
Customer Service

Hello Filomena,

We sincerely thank you for your feedback and for choosing the Parfumerie of Dubai. We are happy that your order arrived and we will take your suggestion about the delivery time into account to further improve our services.

We hope to see you again in our store soon.

Sincerely,
Team of the Parfumerie of Dubai

Hello Taylor,

Thank you sincerely for taking the time to share your experience. We are sorry to hear that your perfume has encountered a problem, and we will look into this situation to improve it.

We wish you a great day.
The Dubai Perfume Team.

Thank you very much for your detailed feedback and your trust. We are delighted that you like Reef Summer Pink, both for its freshness and its layering effect. Thank you also for highlighting the compliance of the product. We look forward to seeing you soon at Dubai Perfume.

Hello Manuel Pablo,

We warmly thank you for your positive feedback. We are delighted that you enjoyed your experience with us and we would be pleased to see you again soon in our online store.

Best regards,
The Dubai Perfume Team

Thank you very much for your feedback!

The entire team at Parfumerie de Dubai thanks you for your trust. We are delighted that you appreciated the responsiveness of our customer service as well as the authenticity of our perfumes. Your satisfaction is our greatest reward.

We look forward to seeing you very soon for a new scented discovery!

Thank you very much for your comment!

We are glad to know that you loved the aroma of your perfume.

Thank you for your trust and we hope to see you again very soon at Parfumerie de Dubai to discover new fragrances. See you soon!

Hello Nathalie,

We sincerely thank you for your review and are delighted to learn that you are very satisfied with your experience with us. We hope to see you soon to let you discover even more of our perfumes.

Best regards,
The Dubai Perfume Team.

Hello Andreas,

We sincerely thank you for your positive review and are delighted to learn that your experience on our site "Parfumerie de Dubai" was satisfactory. Please feel free to share your suggestions to help us further improve our services.

Hello and thank you for your message.

According to the carrier's tracking, the package is marked as delivered.
Please feel free to get back to us to confirm receipt and share your feedback once the perfume is received.

We remain available if needed.

Thank you very much for your comment!
We are glad to know that, despite the slight delay, you are satisfied with the quality of the perfumes and the speed of our customer service.
We work every day to improve our timelines without compromising the authenticity of our products.
It will be a pleasure to serve you again very soon

Hello,

We are very sorry for this mistake.
The correct perfume has already been resent to you.

You will soon receive the tracking information so you can track your package.

Once again, we apologize for the inconvenience and thank you for your understanding.

Best regards,
Your Customer Service

Good morning,

We sincerely apologize for the inconvenience and fully understand your disappointment.

This is most likely an order preparation error, and we take full responsibility for it.

We invite you to contact us directly indicating your order number and, if possible, a photo of the perfume received, so we can quickly verify the situation and offer you the most suitable solution (resending the correct product or refund).

Customer satisfaction is an absolute priority for us, and we will do what is necessary to resolve this issue as quickly as possible.

Thank you for your understanding and for the trust placed in Parfumerie de Dubai.

Hello, thank you very much for your comment.
We are very glad that you like the fragrance, although we are sorry that the longevity is not what you expected.

Every skin reacts differently, but to improve the longevity you can apply the perfume on clothing or on pulse points of the body (nape, creases of the elbows).

If you want a more intense and long-lasting option, we would be happy to recommend an alternative that better suits what you are looking for.

Thank you again for your trust!

Hello,
Thank you very much for your feedback! We are delighted that your experience was generally satisfactory.
Feel free to reach out to us if you want to discover other fragrances or if you have any questions — we are always here for you.

See you soon!

Thank you for your feedback!
We’re glad to hear that the products were perfect for you.
Delivery took a little longer this time — thank you for your patience. We’re constantly improving our shipping times to offer an even smoother experience.

If you ever need anything, we’re here for you!

Hello Alihya,

Thank you for taking the time to share your experience. We are sorry to learn that the delivery took longer than expected. Your feedback is valuable and we will pass it on to our logistics team to improve our services. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The team at Parfumerie de Dubai

Hello Roy,

Thank you for your feedback. We’re sorry to hear that the fragrance didn’t meet your expectations. Please feel free to explore our wide selection – we have many other perfumes that may better suit your tastes. Your satisfaction is our priority, and we remain at your disposal for any assistance.

Best regards,
The Parfumerie de Dubaï Team

Thank you for your feedback. We are glad that you liked the perfumes. We are sorry that the delivery arrived beyond the expected times: we are working with our logistics partners to improve shipping times and ensure faster service.

Hello,
Thank you for your feedback. We’re sorry to hear that the fragrance did not meet your expectations in terms of intensity and longevity. Every nose is different, and sometimes certain notes feel lighter on the skin. We’d be happy to assist you in finding a fragrance that better matches your preferences. Please reach out to our customer service for a personalized recommendation.

Hello,
We completely understand your dissatisfaction. After checking, a preparation error is the cause of this problem. We want to assure you that we are doing everything possible to prevent this from happening again.