Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 1, 2, 3 and 4 stars

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S
Sylvain P.
Rating: 4 out of 5
following a purchase from 15/08/2025
Great
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Eléonore D.
Rating: 4 out of 5
following a purchase from 15/08/2025
We appreciated this crossing even more since it wasn't too hot
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Perrine A.
Rating: 1 out of 5
following a purchase from 15/08/2025
Waited more than 30 minutes before departure, departure delayed by 20 minutes without any information, shortened visit: we did not see Notre Dame.. once again no explanation. Feeling treated like cattle.
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Frederic P.
Rating: 2 out of 5
following a purchase from 15/08/2025
Staff not very welcoming. The cruise did not take place on the planned boat. Nevertheless, the cruise allowed us to see the various monuments along the Seine. It's a pity that Notre Dame is not illuminated, but you are not to blame for that!! The meal was a bit below expectations and was rushed!! You can feel that there is a need for efficiency!! Too bad!! Given the price paid of €230 for two without the bottle of still water at €8!! I do not recommend this cruise. It is better to just take the boat ride, but it's less romantic!! Hoping my opinion will be published.
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Joelle R.
Rating: 4 out of 5
following a purchase from 12/08/2025
Very good comment
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Nicole M.
Rating: 2 out of 5
following a purchase from 14/08/2025
Very disappointed, almost no comments and inappropriate. The lady who was commenting even addressed the passengers by comparing them to goats (it was not humor) she was angry and said it also in English. I find this deplorable, and I will no longer take the Parisian boats.
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Fabienne G.
Rating: 4 out of 5
following a purchase from 12/08/2025
Satisfied with the service
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Laurence H.
Rating: 1 out of 5
following a purchase from 09/08/2025
I wasn't going to leave a review, but since you asked me... I was very disappointed with my boat trip, we were sitting on the roof of the boat and as soon as the boat started, we found ourselves with a lot of people standing around us. We had no view of the quays anymore. Moreover, it was impossible to hear the explanations about the history of Paris, the sound was too low.
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Olena P.
Rating: 4 out of 5
following a purchase from 10/08/2025
Good evening, thank you for the visit. Everyone was very friendly and polite. I was disappointed by the additional 15 euros per person for a window seat, while the notice indicated window seats.
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Emmanuel A.
Rating: 4 out of 5
following a purchase from 08/08/2025
Open ticket for a day is a nice advantage. Well organized
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Nicolas F.
Rating: 2 out of 5
following a purchase from 09/08/2025
Very average meal
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Yves D.
Rating: 4 out of 5
following a purchase from 07/08/2025
The passage through the 9 locks is a bit long, fortunately François entertained us with his knowledge and humor. Disembarkation at the Bassin de la Villette, a bit isolated...
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Johanne R.
Rating: 3 out of 5
following a purchase from 07/08/2025
It's a shame that the trip did not go to the Statue of Liberty. Turned back just before. The route should be specified when booking... 17th 1 hour when it was logically 1 hour 10.
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Céline V.
Rating: 3 out of 5
following a purchase from 07/08/2025
very nice ballad on the Seine, we were with a group of children. very kind staff we regret not having had explanations about the monuments ... there is a lack of a drinking water point for groups.
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Guy S.
Rating: 4 out of 5
following a purchase from 04/08/2025
Beautiful walk but a bit crowded at boarding because many people were waiting at the wrong door!
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Corinne P.
Rating: 4 out of 5
following a purchase from 02/08/2025
Great, only downside the comments were a bit inaudible
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Patrick B.
Rating: 3 out of 5
following a purchase from 29/07/2025
The comments are inaudible. It would be desirable for us to know the route of the boat. Our granddaughter was disappointed not to have seen Notre Dame.
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Grégory P.
Rating: 4 out of 5
following a purchase from 28/07/2025
Hello, On behalf of the youth service, I would like to commend the organization and the rotation. However, some people did not appreciate our young people having fun, which greatly annoyed the group, otherwise it went very well overall.
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Amandine B.
Rating: 4 out of 5
following a purchase from 28/07/2025
A wonderful city rich in cultural and heritage visits. But horrifically expensive.
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Jean-Christophe C.
Rating: 3 out of 5
following a purchase from 26/07/2025
There was no sound presentation as indicated on the site.
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Patrice F.
Rating: 2 out of 5
following a purchase from 21/07/2025
Very weak and incomprehensible comments in French, nothing understood while being at the top and in front. Few comments. Given the price, it's incorrect.
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Myriam B.
Rating: 3 out of 5
following a purchase from 18/07/2025
The boat ride was nice, unfortunately on the upper deck there were not enough explanations in Spanish. This was not indicated at the start. A Parisian all my life, I had to act as the guide but it was not enough.
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Kaminee P.
Rating: 3 out of 5
following a purchase from 09/07/2025
The group was well received but perhaps it would be better to reserve a special entrance for the school group or let them go first and not mix them with the public.
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Marianne J.
Rating: 4 out of 5
following a purchase from 15/07/2025
For non-Parisians, the return after the fireworks was complicated because the closed stations were poorly indicated and alternative solutions were nonexistent... a lot of stress with at least 100,000 people dispersed in the streets knowing that Paris is not known for its safety...
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Marlies T.
Rating: 3 out of 5
following a purchase from 15/07/2025
Unfortunately, the acoustic was very bad.
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Miguel C.
Rating: 4 out of 5
following a purchase from 15/07/2025
Good walk, I expected to go to Notre Dame Cathedral
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Eric F.
Rating: 4 out of 5
following a purchase from 14/07/2025
The site works well
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Duncan G.
Rating: 3 out of 5
following a purchase from 14/07/2025
The staff at Paris in one click was very friendly, the boat staff was very helpful. However, I took a 4-hour cruise that started around 9 PM and logically should have ended around 1 AM but actually ended before midnight.
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Christelle M.
Rating: 4 out of 5
following a purchase from 12/07/2025
Nice experience, small downside we did not go to Notre Dame
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Yacine D.
Rating: 3 out of 5
following a purchase from 01/07/2025
A hot day, sauna effect (humid & unpleasant) the sound of the comments could be optimized, we can't clearly hear what is being said.
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Nolwenn F.
Rating: 4 out of 5
following a purchase from 05/07/2025
Nice walk, easy and quick access with tickets purchased in advance online. However, we can't hear the comments, which is a shame. A QR code like at Sacré Cœur should be made so that everyone can listen to the guide with their phone.
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Catherine R.
Rating: 4 out of 5
following a purchase from 03/07/2025
Very nice commented cruise by a very interesting guide. A very pleasant afternoon!
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Djemila B.
Rating: 3 out of 5
following a purchase from 29/06/2025
Hello, I had booked this lunch cruise to celebrate my husband's birthday. I had specified this information when purchasing the lunch. I find it regrettable that I was given the information that an extra charge was needed for the cake and surprise music. I would have paid an extra charge without any problem. I had to ask the waiter to make a gesture; he kindly offered to put one candle on the small dessert ordered. Aside from this relatively important detail, the cruise, the meal, and the atmosphere were nice.
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Lydie L.
Rating: 3 out of 5
following a purchase from 28/06/2025
Where it was supposed to be 4 days of romance, it turned into 4 days of hassle; not only were there traffic jams all along the roads, but parking was even more expensive than the activities we wanted to do. There were even activities we couldn't do because it was impossible to park. We left without knowing if we would have any fines for parking. In short, it's really a shame.
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Isabelle S.
Rating: 4 out of 5
following a purchase from 21/06/2025
We had a very nice evening at Paradis Latin. It was hot but everything was well appreciated. We were a bit far from the stage, but fortunately the artists moved around a lot in the room.
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Didier A.
Rating: 4 out of 5
following a purchase from 18/06/2025
Good for the walk, average meal
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Richard S.
Rating: 4 out of 5
following a purchase from 15/06/2025
The cruise was great. Our seat had good views in one direction but the other person was looking at a wall. The service was adequate, but the server was not overly friendly or welcoming. The food was mediocre.
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Marianne C.
Rating: 4 out of 5
following a purchase from 07/06/2025
Very good visit, too bad we didn't see the Statue of Liberty!
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Tatiana D.
Rating: 4 out of 5
following a purchase from 08/06/2025
Top, however it would just be good to indicate location 3 for the visits
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Rachel B.
Rating: 4 out of 5
following a purchase from 02/06/2025
Perfect
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