Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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Morgane B.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
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Catherine W.
Rating: 1 out of 5
following a purchase from 18/05/2024
Hello, I would have liked to give a better rating to this service but we could not appreciate the views of Paris. We were seated but many people stood in front of us preventing us from seeing. What's the point of having seats then? It's a shame.
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Suzanne D.
Rating: 5 out of 5
following a purchase from 18/05/2024
Our day in Versailles was magnificent. We had no idea of the sheer size and splendour of this incredible Palace and gardens. Unfortunately we did not have time to see Petit Trianon, Marie Antoinette's little hamlet, as by the time we got there it had closed. However, the history of Versailles was so captivating, the sheer decadence, opulence and symmetry of this incredible Palace and garden is a must to see. The history and timeline of the Monarchy is so interesting. The decor of each room is exquisite. I just fell in love with Versailles and will be back. Thank you very much.
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Caroline M.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very nice experience and everything went as planned for both the reservation and the show! Thank you! We had a wonderful evening.
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Darren J.
Rating: 5 out of 5
following a purchase from 17/05/2024
An unforgettable experience, don't hesitate for a second.
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Paul M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Very good
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Quick response to my questions.
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Angelique L.
Rating: 5 out of 5
following a purchase from 22/04/2024
Very nice stay
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Michael B.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very pleasant stroll on the Seine. Plenty of space despite the heavy traffic.
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Pascale R.
Rating: 3 out of 5
following a purchase from 10/05/2024
Way too much waiting. The audio texts are not updated, it's a shame to only talk about the old history and not the more recent one. I was disappointed not to pass in front of Notre Dame.
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Nathalie T.
Rating: 5 out of 5
following a purchase from 29/03/2024
Generally correct, it would be better to organize the passage of disabled people when the doors open to disembark from the boat.
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Sylvain L.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very well adapted for people with reduced mobility, the team is very attentive and charming
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Nicolas A.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very good moment, very welcoming and helpful staff
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Christian T.
Rating: 1 out of 5
following a purchase from 10/05/2024
After waiting a good half hour, we finally validate our tickets at the counter. We opted for a visit on Friday as departures were every half hour. We received no information that departures were actually every 45 minutes due to boat issues. We were with children so the wait was too long and we had to leave the queue. Unacceptable not to receive information in advance. We expect a gesture from the company that made us lose our time and money.
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Giulia C.
Rating: 2 out of 5
following a purchase from 10/05/2024
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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Véronique M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Great
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Léa B.
Rating: 5 out of 5
following a purchase from 10/05/2024
Our guide was great, we had a great visit.
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Françoise C.
Rating: 5 out of 5
following a purchase from 09/05/2024
The reservation is easy and quick. Moreover, the after-sales service is very professional and comprehensive. I recommend your site for organizing outings in Paris!
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Eddie C.
Rating: 5 out of 5
following a purchase from 09/05/2024
A perfectly orchestrated cruise. Bravo!
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Ibrahim P.
Rating: 5 out of 5
following a purchase from 09/05/2024
Tickets ordered quickly, clear proposals. Everything went very well.
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Pascal C.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect
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Attika G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Simple, practical, professional, courteous, kind and pleasant
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Michel E.
Rating: 1 out of 5
following a purchase from 07/05/2024
Completely ruined with the Charles de Gaulle metro station closed and the Champs Elysées closed for May 8th, we could not make it to the meeting. There's no point in organizing these events on a public holiday. Really disappointed and money wasted with no possibility of a refund. I especially advise against it since the reservation can be made directly at the Eiffel Tower.
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Johanna R.
Rating: 5 out of 5
following a purchase from 05/05/2024
Exceptional
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G. Etitia -.
Rating: 5 out of 5
following a purchase from 06/05/2024
very positive.
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Valérie B.
Rating: 3 out of 5
following a purchase from 06/05/2024
Hello, we did not see the Île de la Cité and Notre Dame! Yet it was on the program....
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Nathalie V.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good time spent with friends. Top staff and the manager was also very kind. I highly recommend.
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Thierry W.
Rating: 2 out of 5
following a purchase from 05/05/2024
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
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Alina K.
Rating: 5 out of 5
following a purchase from 03/05/2024
I recommend, friendly staff
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Aurélie L.
Rating: 5 out of 5
following a purchase from 04/05/2024
Very good, very caring and easy welcome, adult alone with luggage and children.
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Frédérique L.
Rating: 5 out of 5
following a purchase from 04/05/2024
Everything is very well organized, impeccable service, warm welcome.
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Chéryl L.
Rating: 5 out of 5
following a purchase from 03/05/2024
Speed of the order quick and efficient.
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Yann M.
Rating: 5 out of 5
following a purchase from 02/05/2024
We were delighted with the service. So many good surprises. Thank you very much.
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Jacob M.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very nice bus ride experience while eating. Super friendly staff and very attentive. Would do it again in a group. Possibility to privatize the bus.
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Jessica M.
Rating: 5 out of 5
following a purchase from 03/05/2024
Perfect
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Frederic L.
Rating: 5 out of 5
following a purchase from 03/05/2024
well organized, no waiting!
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Laurence A.
Rating: 5 out of 5
following a purchase from 01/05/2024
The service is very well designed and perfectly satisfied me.
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Jean Claude C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very good, nice walk on the water
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Blandine H.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good contact and excellent listening which allowed the organization of an exceptional evening that fully met our expectations.
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