Customer reviews of Paris en un Clic

Unfortunately, the acoustic was very bad.

The staff at Paris in one click was very friendly, the boat staff was very helpful. However, I took a 4-hour cruise that started around 9 PM and logically should have ended around 1 AM but actually ended before midnight.

A hot day, sauna effect (humid & unpleasant) the sound of the comments could be optimized, we can't clearly hear what is being said.

Hello, I had booked this lunch cruise to celebrate my husband's birthday. I had specified this information when purchasing the lunch. I find it regrettable that I was given the information that an extra charge was needed for the cake and surprise music. I would have paid an extra charge without any problem. I had to ask the waiter to make a gesture; he kindly offered to put one candle on the small dessert ordered. Aside from this relatively important detail, the cruise, the meal, and the atmosphere were nice.

Where it was supposed to be 4 days of romance, it turned into 4 days of hassle; not only were there traffic jams all along the roads, but parking was even more expensive than the activities we wanted to do. There were even activities we couldn't do because it was impossible to park. We left without knowing if we would have any fines for parking. In short, it's really a shame.

Overall correct

Beautiful day, magnificent walk. We were just disappointed with the aesthetics of the service, it could be better regarding the cutlery and especially the drink, a nice glass would be appreciated. Also the dessert. Otherwise, the starter was very simple but very good!! Good continuation.

Nothing to report

Well informed

Restaurant not able to accommodate a group

Hello, overall the presentation and the sommelier were very good, however I find it a bit unfortunate to be timed.. you can feel that you have to hurry at the end to cork the bottle.. but otherwise it's interesting and nice in the setting.

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Music too loud, very good lunch, impeccable service, too bad the circuit was reduced due to the flooding of the Seine

Attention, tickets for the boat cruise are non-refundable as they are valid for 24 months (no point in asking for the visit date at purchase). Being in Paris for only 1 day and the Seine being flooded, I could not take the cruise. This is nobody's fault but living far away and being sure not to return to Paris, I would have hoped to get a refund for the tickets. It is therefore better to buy tickets directly on site on the same day as reserving them is useless.

Lack of respect and kindness from Pauline from Paris in a click during a call at 1:12 PM on 01/11/25.

Trip canceled due to flooding. No communication about a refund

Very difficult to find for those who are not from Paris, we ran around the quays, the seat was unreachable, we really thought we would miss the cruise. Very frustrated with the cruise, I had given this to my husband for Christmas to see all the monuments while enjoying a good meal but we only saw the Eiffel Tower and the Seine Musicale because the weather conditions did not allow us to go to the other side which I understand but the service purchased was not just a meal on the Seine it was supposed to be a visit! No commercial gesture, paying the same price while half of the service is not respected I find that shameful. I am disappointed not to have seen what the cruise promised

We could not understand the information given during the boat tour, explanations inaudible.

Really very unfortunate that inside the boat, we cannot hear the explanations because given yesterday's weather, snow, it was impossible to be outside with a 5-year-old child. We are disappointed

Hello, the children were a bit cold because of the weather but they enjoyed it

1) Magnificent cruise 2) Live frustration, the amount having been deducted 2 (two) times.

Hello, Very poor organization to attend the fireworks on the Champs Elysées. We arrived at 9 PM at gate 6 where we had a first security check, which we totally approve. Then we got in a queue where we waited very disciplined, after an officer told us that it was the only way to enter the Champs Elysées site for a second check. We waited for 2 hours!!! Mainly with foreign tourists (South Korea, Brazil...) who were also very respectful of the rules while people were easily cutting in line from the right or left without being turned away by the overwhelmed law enforcement. When we found ourselves a few meters from the entrance of gate 6, finally!!!! They closed the barriers telling us that the public limit had been reached, that no one would enter anymore and that we had to go to gate 13 that is to say to Concorde to try to enter.... We traveled more than 500 km (from St Étienne) to have a New Year's Eve that we hoped would be unforgettable, but I can only imagine the disappointment of tourists coming from much further away. Very poor organization in advance to manage the flows, unnecessary waiting on our part, to not see the expected show. Score 0/20!!!! Sincerely. Mrs. and Mr. Poncet

Very disappointed upon arrival we were supposedly (9) a children's meal so one place which meant we had to be on the boat that was not going to navigate the Seine being high it could not because too high to pass under the bridges what a disappointment for the children it was their Christmas gift to stay on board...... after having a heated discussion we finally managed to find a table on another ship and it was sailing but when we reserve for 9 why are we told impossible you are only 8 when I have indeed reserved and paid for 8 adults and 1 meal for under 12 it's the second year we do this it leaves us to think and to recommend around us I put 3 stars for this incident

Hello, I am getting back to you to report the problems we encountered. We did not have the correct address of the restaurant; there were only 25 seats downstairs and the rest of the seats upstairs and there were not enough glasses; the restaurants; we poured the wine into cardboard glasses. Same for the small spoons. The meal was served very quickly. Awaiting a response; have a nice day, Madame Million Valerie, member of SHISEIDO ORMES.

Was super loud engine and vibration of all the boat going for the first 45 minutes at least. Reflections in the window and lights having inside were not helpful to see the outside views. Would not recommend to my friends and family this experience. Was disappointing. Was expecting more relaxing and enjoyable experience.

The people who take care of the organization in advance are very nice, however, arriving 'for the cruise lunch' it was chaos. Waiting on the sidewalks, indifference from the staff, not really considering the demands imposed on us clients, I expected a bit of welcome and respect for the instructions that were imposed on us.

I had to organize an outing for 47 people. There were 2 moments: The first: the organization part. And 5/5!!! The commercial/relational part by email was great. Attentive and very responsive. Then the walk: 1/5. Bitter and unfriendly staff. Moreover, the audio comments are inaudible. In the digital age, it's really a shame!!! What image do we give to tourists??? Anyway, it's time to modernize

The theater play: excellent Meal: simple but good Restaurant: Catastrophic!! Quick meal, we barely had time to finish our plate before it was taken away. There was a private evening starting at 7:30 PM: about 80 people arrived in 15 minutes, chatting and laughing in the aisles of our tables, and bumping into people who were eating. Some didn't even finish their meal and left the restaurant for good. A shame

I'm sure it must be great originally, but I have to say I was unlucky, ended up with 3 buses of kids who screamed at every bridge and I absolutely couldn't hear the explanations of the guided tour and therefore couldn't appreciate this little cruise as it deserved. Too bad :-(

Food not good, friendly staff but my table was too far from the view.

Reservation for the boat tour on 29/10/24 Departures every 30 minutes but waiting for more than 1h30. It's a shame not to specify this during the reservation especially when we have young children

Very poor sound quality, too many people, boat too big, lack of explanations about the monuments. Splendid view.

Nice walk. However, a horrible engine smell throughout the trip. One thinks it must be very polluting!

Unintelligible comments while being up high. The sound was not loud enough at all. Otherwise, a nice cruise to discover some Parisian monuments.

Very nice ride but impossible to hear the comments 900 people it would be necessary to increase the volume

Good food. View from the boat too. The crew left much to be desired. While the other tables already had wine and appetizers, mine did not and it did not seem like they would bring any. I called the waiter, he came to me and said that in Europe you cannot raise your hand to call them. I knew that very well, but in Europe, can they leave a couple's table empty who paid 430 euros for dinner?

Not great.

Not good the meal. The quality is very low and the dishes poorly prepared. The menus need improvement.

It's a shame because when we are at the top we can't hear the explanations but otherwise the visit is nice

I cannot give more. The boat hit a bridge pillar which caused the glass bay above our table to shatter during our meal, a rain of glass debris fell on us. We are still waiting for an apology from management and perhaps compensation for an evening that was supposed to be magical and unfortunately was greatly spoiled.