Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 697 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 1, 2, 4 and 5 stars

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Sophie G.
Rating: 5 out of 5
following a purchase from 18/01/2025
After several phone exchanges, I confirm that the Paris in a click team is TOP!
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Aurélien E.
Rating: 5 out of 5
following a purchase from 18/01/2025
A perfect outing! Top organization with the staff of Paradis Latin, which proves once again that the team from Paris in a click leaves nothing to chance and works in detail. The group and I thank you for this magical cabaret :)
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Tevariura M.
Rating: 5 out of 5
following a purchase from 17/01/2025
We enjoyed our cruise on the barge for the first time which is nice, free parking at the port, very friendly security welcome and even on board the boat. Really top-notch
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Claire L.
Rating: 2 out of 5
following a purchase from 11/01/2025
Attention, tickets for the boat cruise are non-refundable as they are valid for 24 months (no point in asking for the visit date at purchase). Being in Paris for only 1 day and the Seine being flooded, I could not take the cruise. This is nobody's fault but living far away and being sure not to return to Paris, I would have hoped to get a refund for the tickets. It is therefore better to buy tickets directly on site on the same day as reserving them is useless.
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Gwenaëlle D.
Rating: 1 out of 5
following a purchase from 11/01/2025
Lack of respect and kindness from Pauline from Paris in a click during a call at 1:12 PM on 01/11/25.
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Claire L.
Rating: 1 out of 5
following a purchase from 11/01/2025
Trip canceled due to flooding. No communication about a refund
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Christoph C.
Rating: 4 out of 5
following a purchase from 04/01/2025
very beautiful city only one problem: the streets are dirty -> The residents let their dogs poop on the road
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Kada S.
Rating: 5 out of 5
following a purchase from 05/01/2025
As promised
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Ethem A.
Rating: 5 out of 5
following a purchase from 04/01/2025
Nothing to say it was perfect!
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Marion M.
Rating: 2 out of 5
following a purchase from 04/01/2025
Really very unfortunate that inside the boat, we cannot hear the explanations because given yesterday's weather, snow, it was impossible to be outside with a 5-year-old child. We are disappointed
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Jean R.
Rating: 1 out of 5
following a purchase from 30/12/2024
1) Magnificent cruise 2) Live frustration, the amount having been deducted 2 (two) times.
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Service used for a boat trip for a school with 160 participants: excellent. Easy and quick communication, friendly contact person. I recommend.
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Comino K.
Rating: 5 out of 5
following a purchase from 31/12/2024
Top-notch customer service, very kind and takes the time. Thank you again.
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Svetlana D.
Rating: 5 out of 5
following a purchase from 31/12/2024
Wonderful! Bravo and thank you! A small suggestion: add “L’hymne à l’amour” by Celine Dion to the playlist
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Nathalie P.
Rating: 1 out of 5
following a purchase from 31/12/2024
Hello, Very poor organization to attend the fireworks on the Champs Elysées. We arrived at 9 PM at gate 6 where we had a first security check, which we totally approve. Then we got in a queue where we waited very disciplined, after an officer told us that it was the only way to enter the Champs Elysées site for a second check. We waited for 2 hours!!! Mainly with foreign tourists (South Korea, Brazil...) who were also very respectful of the rules while people were easily cutting in line from the right or left without being turned away by the overwhelmed law enforcement. When we found ourselves a few meters from the entrance of gate 6, finally!!!! They closed the barriers telling us that the public limit had been reached, that no one would enter anymore and that we had to go to gate 13 that is to say to Concorde to try to enter.... We traveled more than 500 km (from St Étienne) to have a New Year's Eve that we hoped would be unforgettable, but I can only imagine the disappointment of tourists coming from much further away. Very poor organization in advance to manage the flows, unnecessary waiting on our part, to not see the expected show. Score 0/20!!!! Sincerely. Mrs. and Mr. Poncet
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Celina H.
Rating: 5 out of 5
following a purchase from 27/12/2024
Perfect
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Alyssa P.
Rating: 5 out of 5
following a purchase from 30/12/2024
Really nice trip on the Seine river, we have seen all the main attractions with explanations in many languages. It was foggy but it was worth it.
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Dorothee D.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very nice
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Sophie P.
Rating: 5 out of 5
following a purchase from 28/12/2024
Simple and quick service I recommend
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Stéphanie Q.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very fast and well explained site
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Paule G.
Rating: 5 out of 5
following a purchase from 27/12/2024
We are delighted with our lunch cruise: organization, cuisine, and friendliness. Thank you
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Michel P.
Rating: 4 out of 5
following a purchase from 27/12/2024
Everything was rather good, except the "background" music was almost inaudible and yet very annoying for the passengers present for the beauty of Paris
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Sylvie W.
Rating: 4 out of 5
following a purchase from 26/12/2024
Good memories, Paris in the Christmas fairy tale, I regret that the historical commentary was inaudible too bad
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Eric A.
Rating: 4 out of 5
following a purchase from 25/12/2024
One remark, the coffee was not up to the level of the other services
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Bruno W.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very good
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Lea B.
Rating: 4 out of 5
following a purchase from 24/12/2024
Very good, however, very unpleasant person at the ticket office
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Pascal A.
Rating: 4 out of 5
following a purchase from 23/12/2024
Very pleasant
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Farida A.
Rating: 4 out of 5
following a purchase from 20/12/2024
Hello, Overall it was good, it's just the meal that wasn't very liked! but the escape game at the Paris Opera made us forget it, it was great!
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Florence M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good meal and discovery of the monuments by the Seine, very friendly staff
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Jacqueline D.
Rating: 5 out of 5
following a purchase from 19/12/2024
The advice given was very informative and allowed us to choose. Good support from the inquiry to the reservation and then the confirmation
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Claude C.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very good. Nothing to complain about. To recommend.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 15/12/2024
The person I spoke to during the phone reservation was very pleasant, very kind, and very patient
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David F.
Rating: 5 out of 5
following a purchase from 13/12/2024
Great evening!!!
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Jean-Claude C.
Rating: 4 out of 5
following a purchase from 14/12/2024
very good
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Christelle B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well informed and well explained
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Marie-Claude P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Even though we were a bit scared upon arrival because we couldn't find our reservation, our dinner cruise on the Seine was magnificent. Everything was perfect: the dinner, the accompaniment of a singer, and the whole team. Thank you for this very beautiful experience
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Johanna C.
Rating: 5 out of 5
following a purchase from 12/12/2024
Support for a year-end event for 130 people. Attentive team, good advice, good follow-up and availability. The event went very well. Thank you all for this beautiful memory.
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Sophie R.
Rating: 5 out of 5
following a purchase from 14/12/2024
Hello For several years that we have been working together we have never been disappointed with the services offered.
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Mireille A.
Rating: 5 out of 5
following a purchase from 14/12/2024
Easy to register, our reservation immediately accepted when we presented ourselves at the Parisian bistro
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Denis A.
Rating: 5 out of 5
following a purchase from 13/12/2024
Hello Our team evening was very well organized, everything went perfectly!
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