Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 1, 2 and 4 stars

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M
Migath Valencia Z.
Rating: 4 out of 5
following a purchase from 24/01/2026
Very good meal, good service with very friendly staff, and a very good evening
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Jean Michel G.
Rating: 4 out of 5
following a purchase from 10/01/2026
Good welcome
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Marjorie S.
Rating: 4 out of 5
following a purchase from 06/01/2026
All explanations and schedule details are very useful. Quick - efficient
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Gills M.
Rating: 2 out of 5
following a purchase from 31/12/2025
Bland cruise No explanation about the route No musical atmosphere
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Laurent R.
Rating: 4 out of 5
following a purchase from 03/01/2026
Hello, nice walk on January 3rd but we were surprised that the route was not the same as what you described because the boat did not go to Notre Dame Cathedral.
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Severine T.
Rating: 4 out of 5
following a purchase from 27/12/2025
Bravo
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Rupak G.
Rating: 2 out of 5
following a purchase from 02/01/2026
5 stars for the boat, but that's the end of it. The narration of the tour was so bad that we had to give up after 5 mins. People listening to their audio guide on their phone speakers, very low volume of the narrator, I still don't know what the narrator was saying.
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Kristy E.
Rating: 2 out of 5
following a purchase from 30/12/2025
Too many people on the ice
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Blandine N.
Rating: 2 out of 5
following a purchase from 31/12/2025
We are very disappointed with our evening on 31/12 at Cabaret Le Tropical Brazil. The only positive point concerns the quality of the meat as well as the dancers, who were professional and talented. However, the rest of the meal was mostly made up of industrial products, with no real homemade preparation, which is very disappointing for an establishment of this standing. We entered the room at 8 PM, the meal started at 8:45 PM and ended at 11:15 PM. The show lasted only 45 minutes, followed by a nightclub-type music atmosphere, which does not correspond to what one expects from a cabaret. Moreover, the room was not heated, which made the evening very uncomfortable: we were cold throughout the event. For a price of 250 € per person, the service offered seems totally inappropriate and does not justify this price at all. Very great disappointment for an evening that was supposed to be exceptional.
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Agnes W.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good experience that I would renew with you. Just one observation, there was too much steam which prevented seeing outside.
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Éliane A.
Rating: 1 out of 5
following a purchase from 28/12/2025
Poorly indicated We have left and right Seine quays and asked several times The bateaux mouche Parisen 1 click....untraceable So we asked the Cie bateaux mouche cœur rouge It was this Cie in fact We walked and searched for 1 hour at the Alma metro exit
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Response from Paris en un Clic
Good evening Madam,

We thank you for your feedback. We are sorry to hear that you had difficulties locating the boarding point.

Navigating the quays can sometimes be confusing. It is precisely to avoid this that we indicate the exact address, metro stations, parking lots, as well as a detailed access map directly on your e-tickets that you had at your disposal.

It seems there was a misunderstanding regarding the name of the company: the "Bateaux Mouches" and our company are two distinct entities located in different places, which explains why you did not find us while searching for their name.

We hope you were still able to enjoy your cruise once on board.

Best regards,
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Essi A.
Rating: 4 out of 5
following a purchase from 27/12/2025
Beautiful cruise
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Ginette Y.
Rating: 2 out of 5
following a purchase from 24/12/2025
Interesting experience in more. It could be improved by: 1. reducing the waiting time for customers in the cold! Improving the menu: the main dish was too common 3. the service is a bit slow and disorganized!
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Alexandra L.
Rating: 4 out of 5
following a purchase from 24/12/2025
The comments on the monuments during the cruise could be more detailed
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Massingacala S.
Rating: 1 out of 5
following a purchase from 23/12/2025
Unwelcoming
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Andrea B.
Rating: 1 out of 5
following a purchase from 22/12/2025
Painful, we couldn't spend the ticket because there were 3-hour lines
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Eric S.
Rating: 4 out of 5
following a purchase from 20/12/2025
Very well However, we do not hear the comments at the top Thank you
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Étienne B.
Rating: 4 out of 5
following a purchase from 13/12/2025
Very good, well received
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Denis P.
Rating: 2 out of 5
following a purchase from 13/12/2025
Really a shame that it is impossible to hear the comments on the sightseeing boat! Whether at the top in the front or even inside,!!!!!
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Noeline M.
Rating: 4 out of 5
following a purchase from 05/12/2025
Friendly welcome, the staff is attentive. Magnificent show, very lively. We had a good time.
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Yolande V.
Rating: 4 out of 5
following a purchase from 24/11/2025
Very good choice for a cruise meal, the singer was great, the meal and the evening cruise on the Seine were very good. I recommend.
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Olivier D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Nice program, just a small hiccup with the restaurant but not the "fault" of the provider PARIS in one Click.
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Nicolas H.
Rating: 4 out of 5
following a purchase from 15/11/2025
Good choice of restaurant, quality service
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Mr A.
Rating: 4 out of 5
following a purchase from 09/11/2025
Very well!
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Aline D.
Rating: 4 out of 5
following a purchase from 04/11/2025
too bad there is no guide explaining the monuments.
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Christian B.
Rating: 4 out of 5
following a purchase from 02/11/2025
Very good! Too bad there was no salmon left when the waiter came to us (we were the last to be served), otherwise everything was perfect, thank you.
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Martine F.
Rating: 4 out of 5
following a purchase from 30/10/2025
The problem is understanding how Paris works. How to get around and park there. Enter its museums if you are not skilled with your phone, you are in trouble. There should be a website to organize your stays.
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Daniel Alejandro M.
Rating: 2 out of 5
following a purchase from 19/10/2025
The service wasn’t the best, the waitresses were kind and good, but there were too many people for the small number of them. For the price of the ticket, I don’t think it’s worth it.
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Marie-Geneviève H.
Rating: 4 out of 5
following a purchase from 14/10/2025
Very beautiful walk on the Seine well commented with beautiful autumn weather!
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Angie P.
Rating: 4 out of 5
following a purchase from 12/10/2025
Excellent meal
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Dominique L.
Rating: 4 out of 5
following a purchase from 08/10/2025
Excellent cruise
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Jacques P.
Rating: 4 out of 5
following a purchase from 04/10/2025
Excellent outing, everything went as planned. The only small downside was for the visit to the Arc de Triomphe, there was no indication regarding specific access for groups with tickets
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Julia P.
Rating: 2 out of 5
following a purchase from 29/09/2025
Our tickets we purchased here didn't actually work. They did end up letting us on the boat for the Seine cruise, but it took a lot of extra time and effort on their part to figure things out, rather than just scanning a QR code and getting on.
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Denise L.
Rating: 4 out of 5
following a purchase from 29/09/2025
Good, but lacks power in the comments about environmental discoveries at the start, much better in the second part.
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Camille F.
Rating: 4 out of 5
following a purchase from 27/09/2025
Practical for those who can use the app, but problematic because the machines do not work! Getting a ticket is not easy.
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Xavier C.
Rating: 4 out of 5
following a purchase from 11/09/2025
Really a pure joy this cruise, I just give 4 stars instead of 5, just a little café halfway would have been welcome, I recommend it 3000%
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Sylvie G.
Rating: 1 out of 5
following a purchase from 17/08/2025
No distinction between people who already have their tickets and others. Queue marked by 'construction plastic' - unpleasant staff - passengers screaming at every bridge crossing: unbearable
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Roselyne J.
Rating: 4 out of 5
following a purchase from 27/08/2025
nice tools that are clear and meet our various requests
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Monique A.
Rating: 4 out of 5
following a purchase from 26/08/2025
Buying our tickets online allowed us to avoid a long queue. Moreover, we saved a few euros.
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Catherine L.
Rating: 4 out of 5
following a purchase from 24/08/2025
Pleasant walk. The commentary, however, is a bit brief. It would have been nice to have a written route with the monuments. Thank you.
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