Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Very nice boat ride on the Seine for Mother's Day. The staff was very attentive, we ate well, and the setting was very warm. We recommend without any doubt for a relaxing and pleasant moment.
Translated reviews
G
Grod J.
Rating: 5 out of 5
following a purchase from 22/05/2024
Perfectly friendly welcome and very professional person on the phone for information, perfect
Translated reviews
P
Paola C.
Rating: 5 out of 5
following a purchase from 23/05/2024
Wonderful experience, organized in every single detail, all synchronized with the beautiful and sparkling Eiffel Tower at 23:00 sharp. Thank you so much to all the Staff!
Translated reviews
M
Marvin L.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very informative workshop and the tasting was excellent
Translated reviews
H
Hélène S.
Rating: 1 out of 5
following a purchase from 18/05/2024
Upon arrival, we just asked if our 82-year-old mother could go through a special access, the young employee with long hair and glasses responded to me like a dog even though my question was phrased very politely! So young lady, if you work in customer relations, the least you can do is to be polite too instead of being aggressive as she was! Disgraceful! In the future, I will choose another booking site for my next visit!
Translated reviews
Response from Paris en un Clic
Dear Madam,
We have carefully noted your message. We are sorry for this event and regret the response you received on-site from the Bateaux Mouches company. However, we would like to clarify that we are Paris en un Clic and not the Bateaux Mouches company. Our platform is responsible for marketing a large number of venues in Paris (Cabarets, cruises, theaters, tours....). This does not diminish your disappointment regarding the response you received, however, we wanted to clarify things, particularly regarding your comment. In your review, the first comment (rated 1) concerns our services (the reservation and reception of your e-tickets), the second (rated 2) concerns the on-site service provided by the supplier, namely the Bateaux Mouches Company.
We remain at your disposal for any further clarification.
Best regards,
J
Jean A.
Rating: 5 out of 5
following a purchase from 20/05/2024
We had a unique and wonderful experience. The welcome from the people who took care of us was perfect; good mood and availability were present.
Translated reviews
B
Benjamin M.
Rating: 2 out of 5
following a purchase from 18/05/2024
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
Translated reviews
M
Morgane B.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
Translated reviews
C
Catherine W.
Rating: 1 out of 5
following a purchase from 18/05/2024
Hello, I would have liked to give a better rating to this service but we could not appreciate the views of Paris. We were seated but many people stood in front of us preventing us from seeing. What's the point of having seats then? It's a shame.
Translated reviews
S
Suzanne D.
Rating: 5 out of 5
following a purchase from 18/05/2024
Our day in Versailles was magnificent. We had no idea of the sheer size and splendour of this incredible Palace and gardens. Unfortunately we did not have time to see Petit Trianon, Marie Antoinette's little hamlet, as by the time we got there it had closed. However, the history of Versailles was so captivating, the sheer decadence, opulence and symmetry of this incredible Palace and garden is a must to see. The history and timeline of the Monarchy is so interesting. The decor of each room is exquisite. I just fell in love with Versailles and will be back. Thank you very much.
Translated reviews
C
Caroline M.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very nice experience and everything went as planned for both the reservation and the show! Thank you! We had a wonderful evening.
Translated reviews
D
Darren J.
Rating: 5 out of 5
following a purchase from 17/05/2024
An unforgettable experience, don't hesitate for a second.
Translated reviews
P
Paul M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Very good
Translated reviews
A
Anne-Marie B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Quick response to my questions.
Translated reviews
A
Angelique L.
Rating: 5 out of 5
following a purchase from 22/04/2024
Very nice stay
Translated reviews
M
Michael B.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very pleasant stroll on the Seine. Plenty of space despite the heavy traffic.
Translated reviews
N
Nathalie T.
Rating: 5 out of 5
following a purchase from 29/03/2024
Generally correct, it would be better to organize the passage of disabled people when the doors open to disembark from the boat.
Translated reviews
S
Sylvain L.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very well adapted for people with reduced mobility, the team is very attentive and charming
Translated reviews
N
Nicolas A.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very good moment, very welcoming and helpful staff
Translated reviews
C
Christian T.
Rating: 1 out of 5
following a purchase from 10/05/2024
After waiting a good half hour, we finally validate our tickets at the counter. We opted for a visit on Friday as departures were every half hour. We received no information that departures were actually every 45 minutes due to boat issues. We were with children so the wait was too long and we had to leave the queue. Unacceptable not to receive information in advance. We expect a gesture from the company that made us lose our time and money.
Translated reviews
G
Giulia C.
Rating: 2 out of 5
following a purchase from 10/05/2024
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
Translated reviews
V
Véronique M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Great
Translated reviews
L
Léa B.
Rating: 5 out of 5
following a purchase from 10/05/2024
Our guide was great, we had a great visit.
Translated reviews
F
Françoise C.
Rating: 5 out of 5
following a purchase from 09/05/2024
The reservation is easy and quick. Moreover, the after-sales service is very professional and comprehensive. I recommend your site for organizing outings in Paris!
Translated reviews
E
Eddie C.
Rating: 5 out of 5
following a purchase from 09/05/2024
A perfectly orchestrated cruise. Bravo!
Translated reviews
I
Ibrahim P.
Rating: 5 out of 5
following a purchase from 09/05/2024
Tickets ordered quickly, clear proposals. Everything went very well.
Translated reviews
P
Pascal C.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect
Translated reviews
A
Attika G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Simple, practical, professional, courteous, kind and pleasant
Translated reviews
M
Michel E.
Rating: 1 out of 5
following a purchase from 07/05/2024
Completely ruined with the Charles de Gaulle metro station closed and the Champs Elysées closed for May 8th, we could not make it to the meeting. There's no point in organizing these events on a public holiday. Really disappointed and money wasted with no possibility of a refund. I especially advise against it since the reservation can be made directly at the Eiffel Tower.
Translated reviews
J
Johanna R.
Rating: 5 out of 5
following a purchase from 05/05/2024
Exceptional
Translated reviews
G
G. Etitia -.
Rating: 5 out of 5
following a purchase from 06/05/2024
very positive.
Translated reviews
N
Nathalie V.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good time spent with friends. Top staff and the manager was also very kind. I highly recommend.
Translated reviews
T
Thierry W.
Rating: 2 out of 5
following a purchase from 05/05/2024
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
Translated reviews
Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
A
Alina K.
Rating: 5 out of 5
following a purchase from 03/05/2024
I recommend, friendly staff
Translated reviews
A
Aurélie L.
Rating: 5 out of 5
following a purchase from 04/05/2024
Very good, very caring and easy welcome, adult alone with luggage and children.
Translated reviews
F
Frédérique L.
Rating: 5 out of 5
following a purchase from 04/05/2024
Everything is very well organized, impeccable service, warm welcome.
Translated reviews
C
Chéryl L.
Rating: 5 out of 5
following a purchase from 03/05/2024
Speed of the order quick and efficient.
Translated reviews
Y
Yann M.
Rating: 5 out of 5
following a purchase from 02/05/2024
We were delighted with the service. So many good surprises. Thank you very much.
Translated reviews
J
Jacob M.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very nice bus ride experience while eating. Super friendly staff and very attentive. Would do it again in a group. Possibility to privatize the bus.
Translated reviews
J
Jessica M.
Rating: 5 out of 5
following a purchase from 03/05/2024
Perfect
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 