Customer reviews of Paris en un Clic

My cruise reservation was canceled without me being notified. I just hope to be refunded. Thank you

We booked a Valentines Seine Cruise to be told that the boarding port had changed due to flooding. When we finally got there we were then told that the boat wouldn't be leaving the port but the dinner would still be served. We were told there would be a partial refund for this inconvenience. We never got the refund... It was disappointing to see other boats passing along the river while our Valentines cruise was stationary... Food was just ok.

We did not do the activity due to a prefectural decree, you refused to refund the tickets on the grounds that they are valid for two years, thank you Paris in one click.

I still have not recovered the amount of my tickets for the Seine cruise that was canceled on February 24.

Activity canceled (for a completely valid reason) and no response when I ask for information

I missed my visit because the train arrived late and there was no flexibility to schedule a visit or get a refund

Perfect

Very disappointed with your services. We couldn't hear or understand anything from your explanations. Very, very disappointed.

Ridiculous. You only take reservations, knowing full well that thousands of people will take these sightseeing boats. It's theft. Disgusting way.

Valentine's Day meal of good quality but I regret the lack of space with the folding tables and the chairs being very close to each other. Not comfortable to eat or even move, it's a shame. No cloakroom to keep our coats which would free up space, especially since we were not very comfortable. The team is welcoming and friendly in general. The Seine had risen so the circuit in Paris was not possible due to the height of the boat and the height of the bridges. Another circuit proposed towards the musical scene: we were informed of this before boarding with the possibility of postponing the cruise only. An email in advance to warn, especially for those who came from afar like us, would have been appreciated and the possibility to cancel the service with a full refund as well, because we had clearly paid for a service that we did not receive in full. It's easy to put people in a fait accompli! What about tourists who cannot reschedule for example? I had booked a cruise for my daughter's 24th birthday with another provider (VIP option) and there is no comparison: she was alone at her table, a "normal" table and comfortable. This cruise was correct but the conditions resembled what can be done "chain style" like fast food or medical centers. Also, the dress code for the event was not respected at all, there were sneakers here and there, in short! I give 3 stars because we ate well and the staff was nice otherwise I was rather disappointed.

Very disappointing welcome. Food of poor quality and not well cooked. Furthermore, we were subject to the cancellation of the cruise tour of all the monuments due to the Seine being too high; to remedy this, they gave us two boat tickets valid for 2 years to redo the tour of the monuments, knowing that it would no longer be a cruise but a simple "visit" tour, without giving us the choice to obtain a partial refund due to this cancellation. Given the price I paid (460€), I expected much better.

Lack of decoration, especially for Valentine's Day! The timing for dinner is very quick and the service could be friendlier. However, a pleasant moment with the singer-presenter at the top with the troupe who made us have a pleasant time.

many things to see in Paris. Paris in one click is convenient as it avoids waiting in line at the ticket office

Clear and reliable site

Thank you beautiful visit of Paris

Paris remains Paris, and it is always a delight to go there. The different renovations, especially the facades, are magnificent. I was delighted to see the renovation of the cathedral. Generally speaking, I often complain because you always have to pay to visit a monument, a museum, or something else... but here, it's free. Great. Personally, for once I would have been in favor of each visitor paying the symbolic euro, which would have allowed for the renovation of some monument. For accommodation, we chose camping: great place, absolutely to be maintained.

Very good meal, good service with very friendly staff, and a very good evening

Not worth the money. The food was average, bland tasting and only 2 choices. Not enough staff to service the guests. Overpriced. If you want a better experience choose one of the other companies.

Good welcome

All explanations and schedule details are very useful. Quick - efficient

Hello, nice walk on January 3rd but we were surprised that the route was not the same as what you described because the boat did not go to Notre Dame Cathedral.

Bravo

A beautiful visit of the most beautiful monuments of Paris seen from the Seine. We regret the quality of the sound, no explanation could be understood.

Home and correct dinner, festive atmosphere but in a large unheated room! Too bad!!

Very good experience that I would renew with you. Just one observation, there was too much steam which prevented seeing outside.

Poorly indicated We have left and right Seine quays and asked several times The bateaux mouche Parisen 1 click....untraceable So we asked the Cie bateaux mouche cœur rouge It was this Cie in fact We walked and searched for 1 hour at the Alma metro exit

Beautiful cruise

The comments on the monuments during the cruise could be more detailed

Unwelcoming

Painful, we couldn't spend the ticket because there were 3-hour lines

Very well However, we do not hear the comments at the top Thank you

Very good, well received

Friendly welcome, the staff is attentive. Magnificent show, very lively. We had a good time.

Pleasant walk but the explanations are very hard to hear.

Very good choice for a cruise meal, the singer was great, the meal and the evening cruise on the Seine were very good. I recommend.

Nice program, just a small hiccup with the restaurant but not the "fault" of the provider PARIS in one Click.

Disappointed, we hardly see any known buildings

Good choice of restaurant, quality service

Very well!

too bad there is no guide explaining the monuments.