Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 1, 3 and 5 stars

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V
Valérie L.
Rating: 5 out of 5
following a purchase from 15/03/2026
A very good way to discover Paris.
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Christelle S.
Rating: 5 out of 5
following a purchase from 14/03/2026
It was perfect
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Alexandre G.
Rating: 5 out of 5
following a purchase from 14/03/2026
Very beautiful experience I recommend
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Jean-Marie D.
Rating: 5 out of 5
following a purchase from 13/03/2026
Perfect, thank you
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Laurence B.
Rating: 5 out of 5
following a purchase from 11/03/2026
Top
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Magali A.
Rating: 5 out of 5
following a purchase from 12/03/2026
Perfect organization for our school group.
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Angélique P.
Rating: 5 out of 5
following a purchase from 09/03/2026
We had reserved for a school group. Everything was perfectly arranged.
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Christine Q.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very good evening, top meal very delicious We enjoyed it Welcoming and pleasant staff
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Martine D.
Rating: 5 out of 5
following a purchase from 08/03/2026
Show All the family that I love, highly recommended, the Variétés theater, very welcoming, good organization for Paris in one click
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Eleni A.
Rating: 5 out of 5
following a purchase from 08/03/2026
Perfect!!!
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Antje L.
Rating: 5 out of 5
following a purchase from 07/03/2026
We were absolutely satisfied. Very good experience.
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Martine R.
Rating: 5 out of 5
following a purchase from 07/03/2026
Very good
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Marie-Laure J.
Rating: 5 out of 5
following a purchase from 07/03/2026
Lunch at Madame Brasserie!
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Fernand T.
Rating: 3 out of 5
following a purchase from 06/03/2026
Not bad
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Amandine C.
Rating: 5 out of 5
following a purchase from 05/03/2026
.
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Anne-Marie T.
Rating: 5 out of 5
following a purchase from 05/03/2026
Always perfect. Our guide Bertrand is a fountain of knowledge and very attentive to his audience. Thank you again.
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Caroline M.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very responsive and helpful team!
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Aline B.
Rating: 5 out of 5
following a purchase from 04/03/2026
Warm welcome, impeccable service, delicious menu, very good time spent on the boat with friends
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Suzie O.
Rating: 5 out of 5
following a purchase from 03/03/2026
Everything was perfect.
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Virginie B.
Rating: 5 out of 5
following a purchase from 28/02/2026
It was very easy to use.
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Raymonde R.
Rating: 5 out of 5
following a purchase from 28/02/2026
Nothing to report, everything was well organized. Thank you
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Solange R.
Rating: 1 out of 5
following a purchase from 26/02/2026
My cruise reservation was canceled without me being notified. I just hope to be refunded. Thank you
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James C.
Rating: 1 out of 5
following a purchase from 14/02/2026
We booked a Valentines Seine Cruise to be told that the boarding port had changed due to flooding. When we finally got there we were then told that the boat wouldn't be leaving the port but the dinner would still be served. We were told there would be a partial refund for this inconvenience. We never got the refund... It was disappointing to see other boats passing along the river while our Valentines cruise was stationary... Food was just ok.
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Francoise A.
Rating: 1 out of 5
following a purchase from 24/02/2026
We did not do the activity due to a prefectural decree, you refused to refund the tickets on the grounds that they are valid for two years, thank you Paris in one click.
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María Jesús A.
Rating: 1 out of 5
following a purchase from 24/02/2026
I still have not recovered the amount of my tickets for the Seine cruise that was canceled on February 24.
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Françoise G.
Rating: 5 out of 5
following a purchase from 23/02/2026
very good
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Marion B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very nice in a beautiful place. The instructors were perfect. Very nice discovery
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Patricia H.
Rating: 5 out of 5
following a purchase from 23/02/2026
Great visit. Top guide.
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Dounia C.
Rating: 1 out of 5
following a purchase from 22/02/2026
Activity canceled (for a completely valid reason) and no response when I ask for information
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Marion G.
Rating: 1 out of 5
following a purchase from 17/02/2026
I missed my visit because the train arrived late and there was no flexibility to schedule a visit or get a refund
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Response from Paris en un Clic
Dear Madam,

We regret that your train delay prevented you from participating in this visit.

However, we cannot assume responsibility for the transport issues faced by our visitors. The guide, for his part, was present at the meeting point and fulfilled his duty. In respect of his work and time, his remuneration is fully maintained, which makes any refund or free rescheduling impossible.

We remain a human and professional organization: the work done deserves payment, regardless of the logistical difficulties encountered by our clients beforehand.

Sincerely,
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Dan C.
Rating: 5 out of 5
following a purchase from 21/02/2026
Safe and quick service
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Emily R.
Rating: 5 out of 5
following a purchase from 18/02/2026
We had a good time.
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Brigitte T.
Rating: 1 out of 5
following a purchase from 18/02/2026
Very disappointed with your services. We couldn't hear or understand anything from your explanations. Very, very disappointed.
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Tom V.
Rating: 1 out of 5
following a purchase from 15/02/2026
Ridiculous. You only take reservations, knowing full well that thousands of people will take these sightseeing boats. It's theft. Disgusting way.
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David C.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very good guide
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Jean-Christophe D.
Rating: 5 out of 5
following a purchase from 15/02/2026
Everything went very well
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Armandine-Marise K.
Rating: 3 out of 5
following a purchase from 14/02/2026
Valentine's Day meal of good quality but I regret the lack of space with the folding tables and the chairs being very close to each other. Not comfortable to eat or even move, it's a shame. No cloakroom to keep our coats which would free up space, especially since we were not very comfortable. The team is welcoming and friendly in general. The Seine had risen so the circuit in Paris was not possible due to the height of the boat and the height of the bridges. Another circuit proposed towards the musical scene: we were informed of this before boarding with the possibility of postponing the cruise only. An email in advance to warn, especially for those who came from afar like us, would have been appreciated and the possibility to cancel the service with a full refund as well, because we had clearly paid for a service that we did not receive in full. It's easy to put people in a fait accompli! What about tourists who cannot reschedule for example? I had booked a cruise for my daughter's 24th birthday with another provider (VIP option) and there is no comparison: she was alone at her table, a "normal" table and comfortable. This cruise was correct but the conditions resembled what can be done "chain style" like fast food or medical centers. Also, the dress code for the event was not respected at all, there were sneakers here and there, in short! I give 3 stars because we ate well and the staff was nice otherwise I was rather disappointed.
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Aurelien F.
Rating: 5 out of 5
following a purchase from 14/02/2026
Very good visit to the Stade de France with a great guide named Erelle
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Federica T.
Rating: 1 out of 5
following a purchase from 14/02/2026
Very disappointing welcome. Food of poor quality and not well cooked. Furthermore, we were subject to the cancellation of the cruise tour of all the monuments due to the Seine being too high; to remedy this, they gave us two boat tickets valid for 2 years to redo the tour of the monuments, knowing that it would no longer be a cruise but a simple "visit" tour, without giving us the choice to obtain a partial refund due to this cancellation. Given the price I paid (460€), I expected much better.
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Jocelyn C.
Rating: 5 out of 5
following a purchase from 14/02/2026
It's a magical moment
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