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V
Rating: 2 out of 5
Cruise OK, very unfortunate that it is not possible to be offered the white or rosé wine "Fresh", the distribution of drinks is a bit chaotic
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
2 star reviews
Reset filtersN
Rating: 2 out of 5
Not bright at all!!
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N
Rating: 2 out of 5
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M
Rating: 2 out of 5
I would have appreciated help finding outdoor seats, people taking up too much space, or getting us on the next boat. The view is really not good down below for discovering Paris. Lack of commentary outdoors.
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T
Rating: 2 out of 5
Unable to see a lot of the buildings due to trees along the Seine River & a high wall & buildings blocked the view of the Notre-Dame Cathedral. Also the sound system wasn't very good & we could barely hear the tour guide.
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L
Rating: 2 out of 5
Your site is fine but you’re overselling tickets I couldn’t use and I’m now waiting for a refund. Very disappointing overall.
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E
Rating: 2 out of 5
Top-notch service and warm welcome. The food was good, however we were very disappointed by the place. Given the price paid, we expected a higher standard. We were integrated into a corporate group, which detracted from the experience. Furthermore, we had mentioned that someone was celebrating their birthday, but no special attention was given.
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G
Rating: 2 out of 5
Bland cruise No explanation about the route No musical atmosphere
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R
Rating: 2 out of 5
5 stars for the boat, but that's the end of it. The narration of the tour was so bad that we had to give up after 5 mins. People listening to their audio guide on their phone speakers, very low volume of the narrator, I still don't know what the narrator was saying.
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K
Rating: 2 out of 5
Too many people on the ice
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B
Rating: 2 out of 5
We are very disappointed with our evening on 31/12 at Cabaret Le Tropical Brazil. The only positive point concerns the quality of the meat as well as the dancers, who were professional and talented. However, the rest of the meal was mostly made up of industrial products, with no real homemade preparation, which is very disappointing for an establishment of this standing. We entered the room at 8 PM, the meal started at 8:45 PM and ended at 11:15 PM. The show lasted only 45 minutes, followed by a nightclub-type music atmosphere, which does not correspond to what one expects from a cabaret. Moreover, the room was not heated, which made the evening very uncomfortable: we were cold throughout the event. For a price of 250 € per person, the service offered seems totally inappropriate and does not justify this price at all. Very great disappointment for an evening that was supposed to be exceptional.
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G
Rating: 2 out of 5
Interesting experience in more. It could be improved by: 1. reducing the waiting time for customers in the cold! Improving the menu: the main dish was too common 3. the service is a bit slow and disorganized!
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D
Rating: 2 out of 5
Really a shame that it is impossible to hear the comments on the sightseeing boat! Whether at the top in the front or even inside,!!!!!
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D
Rating: 2 out of 5
The service wasn’t the best, the waitresses were kind and good, but there were too many people for the small number of them. For the price of the ticket, I don’t think it’s worth it.
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J
Rating: 2 out of 5
Our tickets we purchased here didn't actually work. They did end up letting us on the boat for the Seine cruise, but it took a lot of extra time and effort on their part to figure things out, rather than just scanning a QR code and getting on.
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F
Rating: 2 out of 5
Staff not very welcoming. The cruise did not take place on the planned boat. Nevertheless, the cruise allowed us to see the various monuments along the Seine. It's a pity that Notre Dame is not illuminated, but you are not to blame for that!! The meal was a bit below expectations and was rushed!! You can feel that there is a need for efficiency!! Too bad!! Given the price paid of €230 for two without the bottle of still water at €8!! I do not recommend this cruise. It is better to just take the boat ride, but it's less romantic!! Hoping my opinion will be published.
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N
Rating: 2 out of 5
Very disappointed, almost no comments and inappropriate. The lady who was commenting even addressed the passengers by comparing them to goats (it was not humor) she was angry and said it also in English. I find this deplorable, and I will no longer take the Parisian boats.
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N
Rating: 2 out of 5
Very average meal
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P
Rating: 2 out of 5
Very weak and incomprehensible comments in French, nothing understood while being at the top and in front. Few comments. Given the price, it's incorrect.
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C
Rating: 2 out of 5
Attention, tickets for the boat cruise are non-refundable as they are valid for 24 months (no point in asking for the visit date at purchase). Being in Paris for only 1 day and the Seine being flooded, I could not take the cruise. This is nobody's fault but living far away and being sure not to return to Paris, I would have hoped to get a refund for the tickets. It is therefore better to buy tickets directly on site on the same day as reserving them is useless.
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M
Rating: 2 out of 5
Really very unfortunate that inside the boat, we cannot hear the explanations because given yesterday's weather, snow, it was impossible to be outside with a 5-year-old child. We are disappointed
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E
Rating: 2 out of 5
Reservation for the boat tour on 29/10/24 Departures every 30 minutes but waiting for more than 1h30. It's a shame not to specify this during the reservation especially when we have young children
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S
Rating: 2 out of 5
Not good the meal. The quality is very low and the dishes poorly prepared. The menus need improvement.
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B
Rating: 2 out of 5
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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G
Rating: 2 out of 5
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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T
Rating: 2 out of 5
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
M
Rating: 2 out of 5
The seats upstairs, once people stand up, those of us who remain seated can't see anything.
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P
Rating: 2 out of 5
I expected to go down and see Notre Dame, besides the audio was not heard outside. The upper part of the boat was closed.
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S
Rating: 2 out of 5
A bit disappointed, we don't see that many monuments. Punctuality appreciated.
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M
Rating: 2 out of 5
The boat did not go into Paris due to the level of the Seine, it should have been communicated
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N
Rating: 2 out of 5
Very disappointed
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