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R
Rating: 4 out of 5
The outing could not take place due to a last-minute problem. So the outing was postponed to another date
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Reviews 2, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
Superb cruise to discover Paris differently! Efficient staff! Small downside, just missing coffee with the menu! Otherwise very good, I recommend!
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S
Rating: 3 out of 5
Unintelligible comments while being up high. The sound was not loud enough at all. Otherwise, a nice cruise to discover some Parisian monuments.
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K
Rating: 4 out of 5
Pleasant outing however the guide could be a bit clearer and more personalized. We hear the description in 3 languages and the location is not always described at the right time. Moreover, the noise of children shouting at each bridge does not help. It would be interesting to have personal guides possibly via a smartphone app or something else.
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N
Rating: 4 out of 5
There should be signs at the RER exit because we don't know which side of the bridge we are on. Comments in French and English only would be sufficient because they are out of sync with the location of the boat.
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D
Rating: 3 out of 5
Very nice ride but impossible to hear the comments 900 people it would be necessary to increase the volume
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F
Rating: 3 out of 5
Good food. View from the boat too. The crew left much to be desired. While the other tables already had wine and appetizers, mine did not and it did not seem like they would bring any. I called the waiter, he came to me and said that in Europe you cannot raise your hand to call them. I knew that very well, but in Europe, can they leave a couple's table empty who paid 430 euros for dinner?
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M
Rating: 4 out of 5
Always interesting to rediscover the major must-sees from the Seine. Too bad the waiting area is swept by exhaust fumes and has a high noise level.
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J
Rating: 4 out of 5
No problems
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B
Rating: 4 out of 5
Cool and pleasant but in the middle of July it was too cold.
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A
Rating: 4 out of 5
Hello, the walk is very pleasant but two negative points - the smell of diesel - the sound to hear the visit and the delay between when she speaks and the place we pass by.
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T
Rating: 4 out of 5
Very pleasant cruise. Service is perfect. Meal: average because the wine is not of good quality and the meat is overcooked.
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S
Rating: 4 out of 5
Very nice walk on the Seine. A must if you only spend one day in Paris.
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S
Rating: 2 out of 5
Not good the meal. The quality is very low and the dishes poorly prepared. The menus need improvement.
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L
Rating: 4 out of 5
Everything was perfect: welcome, meal, service... However, on the quay, the Paris Seine sign is not visible enough and I am waiting for a response that is not coming from the photographer for a complaint...
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S
Rating: 3 out of 5
It's a shame because when we are at the top we can't hear the explanations but otherwise the visit is nice
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D
Rating: 4 out of 5
We couldn't enjoy the explanations given along the route because of a poorly supervised school group by the teachers.
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E
Rating: 4 out of 5
Delighted with this outing
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L
Rating: 4 out of 5
It was good but not fast enough
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T
Rating: 4 out of 5
Excellent
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J
Rating: 4 out of 5
A calm and relaxing atmosphere for dinner and to have a good time either as a couple, with family or friends. Then a festive and friendly atmosphere at the end. An experience to repeat.
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E
Rating: 4 out of 5
Good, but seats in the middle of the boat, did not see the sights of Paris, too bad. Correct menu and good service.
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E
Rating: 4 out of 5
Excellent! A lot of professionalism. The price is well worth this activity. I will recommend it to all my acquaintances.
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N
Rating: 4 out of 5
Very good
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L
Rating: 3 out of 5
I cannot give more. The boat hit a bridge pillar which caused the glass bay above our table to shatter during our meal, a rain of glass debris fell on us. We are still waiting for an apology from management and perhaps compensation for an evening that was supposed to be magical and unfortunately was greatly spoiled.
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S
Rating: 3 out of 5
The play was very good. But the service at the restaurant was not very satisfactory. Ready to discuss it in person
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M
Rating: 3 out of 5
Quiet nice boat tour, but not interesting if you cannot be on the top of the boat.
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M
Rating: 3 out of 5
Nice cruise, but it would be better to give headphones for the guide instead of listening all the time to someone talking in a foreign language.
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B
Rating: 2 out of 5
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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A
Rating: 4 out of 5
Generally good. Very pleasant waiter. Music a bit loud. Appetizer correct but nothing more (champagne, mojito). Overall very satisfying.
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V
Rating: 4 out of 5
Friendly staff :)
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C
Rating: 4 out of 5
Customer service is attentive, always there to facilitate procedures, I recommend.
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P
Rating: 3 out of 5
Way too much waiting. The audio texts are not updated, it's a shame to only talk about the old history and not the more recent one. I was disappointed not to pass in front of Notre Dame.
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J
Rating: 4 out of 5
It's a shame there was no announcement regarding the main sites or monuments seen along the way, also no announcement (or prior info) for the availability of the 'apéros'. Aside from these 2 remarks (which were also shared with other passengers), everything went very well.
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G
Rating: 2 out of 5
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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P
Rating: 4 out of 5
Very pleasant staff! Even though I understand the reasons, I regret that the walk was shortened by a few places, and not the least! The most interesting places on the boat (upstairs) were closed, forced to stay on the starboard side it is more difficult to follow the order of the places described by the audio guide (which is very well done by the way).
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E
Rating: 4 out of 5
Very nice service. Too bad it was too quick, the trip unfortunately does not continue to Bercy... And the dinner service. The crew is very nice and attentive.
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V
Rating: 3 out of 5
Hello, we did not see the Île de la Cité and Notre Dame! Yet it was on the program....
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N
Rating: 4 out of 5
Pleasant boat trip with a meal
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T
Rating: 2 out of 5
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,