Customer reviews of Paris en un Clic

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

Reviews 2, 3 and 5 stars

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Rachida Fatima B.
Rating: 5 out of 5
following a purchase from 26/05/2024
Visit made on Sunday, May 26, 2024. The bilingual French-English explanations from the guide were interesting. The ride ends at the Parc de La Villette after 2 hours and 30 minutes. I recommend.
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Louis B.
Rating: 3 out of 5
following a purchase from 25/05/2024
I cannot give more. The boat hit a bridge pillar which caused the glass bay above our table to shatter during our meal, a rain of glass debris fell on us. We are still waiting for an apology from management and perhaps compensation for an evening that was supposed to be magical and unfortunately was greatly spoiled.
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France C.
Rating: 5 out of 5
following a purchase from 27/05/2024
Excellent service and incredible meal, thank you
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Michele C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Magnificent experience. Everything is organized in the best details.
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Marasi M.
Rating: 5 out of 5
following a purchase from 26/05/2024
Quick and simple reservation.
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Souad B.
Rating: 3 out of 5
following a purchase from 25/05/2024
The play was very good. But the service at the restaurant was not very satisfactory. Ready to discuss it in person
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Ingrid L.
Rating: 5 out of 5
following a purchase from 26/05/2024
Very nice boat ride on the Seine for Mother's Day. The staff was very attentive, we ate well, and the setting was very warm. We recommend without any doubt for a relaxing and pleasant moment.
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Grod J.
Rating: 5 out of 5
following a purchase from 22/05/2024
Perfectly friendly welcome and very professional person on the phone for information, perfect
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Paola C.
Rating: 5 out of 5
following a purchase from 23/05/2024
Wonderful experience, organized in every single detail, all synchronized with the beautiful and sparkling Eiffel Tower at 23:00 sharp. Thank you so much to all the Staff!
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Marvin L.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very informative workshop and the tasting was excellent
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Jean A.
Rating: 5 out of 5
following a purchase from 20/05/2024
We had a unique and wonderful experience. The welcome from the people who took care of us was perfect; good mood and availability were present.
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Margaux P.
Rating: 3 out of 5
following a purchase from 20/05/2024
Quiet nice boat tour, but not interesting if you cannot be on the top of the boat.
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Martina T.
Rating: 3 out of 5
following a purchase from 19/05/2024
Nice cruise, but it would be better to give headphones for the guide instead of listening all the time to someone talking in a foreign language.
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Benjamin M.
Rating: 2 out of 5
following a purchase from 18/05/2024
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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Morgane B.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
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Suzanne D.
Rating: 5 out of 5
following a purchase from 18/05/2024
Our day in Versailles was magnificent. We had no idea of the sheer size and splendour of this incredible Palace and gardens. Unfortunately we did not have time to see Petit Trianon, Marie Antoinette's little hamlet, as by the time we got there it had closed. However, the history of Versailles was so captivating, the sheer decadence, opulence and symmetry of this incredible Palace and garden is a must to see. The history and timeline of the Monarchy is so interesting. The decor of each room is exquisite. I just fell in love with Versailles and will be back. Thank you very much.
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Caroline M.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very nice experience and everything went as planned for both the reservation and the show! Thank you! We had a wonderful evening.
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Darren J.
Rating: 5 out of 5
following a purchase from 17/05/2024
An unforgettable experience, don't hesitate for a second.
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Paul M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Very good
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Quick response to my questions.
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Angelique L.
Rating: 5 out of 5
following a purchase from 22/04/2024
Very nice stay
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Michael B.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very pleasant stroll on the Seine. Plenty of space despite the heavy traffic.
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Pascale R.
Rating: 3 out of 5
following a purchase from 10/05/2024
Way too much waiting. The audio texts are not updated, it's a shame to only talk about the old history and not the more recent one. I was disappointed not to pass in front of Notre Dame.
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Nathalie T.
Rating: 5 out of 5
following a purchase from 29/03/2024
Generally correct, it would be better to organize the passage of disabled people when the doors open to disembark from the boat.
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Sylvain L.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very well adapted for people with reduced mobility, the team is very attentive and charming
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Nicolas A.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very good moment, very welcoming and helpful staff
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Giulia C.
Rating: 2 out of 5
following a purchase from 10/05/2024
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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Véronique M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Great
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Léa B.
Rating: 5 out of 5
following a purchase from 10/05/2024
Our guide was great, we had a great visit.
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Françoise C.
Rating: 5 out of 5
following a purchase from 09/05/2024
The reservation is easy and quick. Moreover, the after-sales service is very professional and comprehensive. I recommend your site for organizing outings in Paris!
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Eddie C.
Rating: 5 out of 5
following a purchase from 09/05/2024
A perfectly orchestrated cruise. Bravo!
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Ibrahim P.
Rating: 5 out of 5
following a purchase from 09/05/2024
Tickets ordered quickly, clear proposals. Everything went very well.
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Pascal C.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect
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Attika G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Simple, practical, professional, courteous, kind and pleasant
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Johanna R.
Rating: 5 out of 5
following a purchase from 05/05/2024
Exceptional
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G. Etitia -.
Rating: 5 out of 5
following a purchase from 06/05/2024
very positive.
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Valérie B.
Rating: 3 out of 5
following a purchase from 06/05/2024
Hello, we did not see the Île de la Cité and Notre Dame! Yet it was on the program....
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Nathalie V.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good time spent with friends. Top staff and the manager was also very kind. I highly recommend.
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Thierry W.
Rating: 2 out of 5
following a purchase from 05/05/2024
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,

We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.

Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.

However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.

We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.

Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.

Best regards,
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Alina K.
Rating: 5 out of 5
following a purchase from 03/05/2024
I recommend, friendly staff
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