Customer reviews of Paris en un Clic

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9,1 /10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews

Summary of reviews

Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.

3 star reviews

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Shaun P.
Rating: 3 out of 5
following a purchase from 01/07/2026
While we enjoyed the crisis itself, we thought the service was very haphazard with tables receiving drinks and food well before others receiving butter for our bread rolls well after we had eaten the rolls and we were a table of 3 adults and only had one bottle of wine to share with no extra offered or available while tables of 2 also had a bottle! Disappointing.
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Ludivine N.
Rating: 3 out of 5
following a purchase from 27/06/2026
Beautiful walk on the Seine, what is just unfortunate are the loudspeakers that never stop in all languages while a QR code is offered for the guided tour, which is really a shame
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André G.
Rating: 3 out of 5
following a purchase from 19/06/2026
Too hot, the comments under the tunnel are totally inaudible... too bad. Nice boat ride to do once. Regards
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Jean Francois Q.
Rating: 3 out of 5
following a purchase from 24/06/2026
A beautiful evening with family. A good meal. I know you are not to blame, but with the heat, the air conditioning wasn't working, the meal was less delicious. Too bad.
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Odile B.
Rating: 3 out of 5
following a purchase from 12/06/2026
It's a shame to have been polluted by dozens of very, very noisy school children from Paris, which completely spoiled the enjoyment of this experience.
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Catherine R.
Rating: 3 out of 5
following a purchase from 07/06/2026
The organization and staff were very nice but it was forbidden to take photos in certain key areas. A bit disappointed.
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Micheline T.
Rating: 3 out of 5
following a purchase from 06/06/2026
Hello, you were not precise enough on how to get the tickets regarding the kiosk, pillar is ....and 30 minutes late for the restaurant... It was scheduled for 1:30 PM and the restaurant took us at 2 PM... they rushed the meal at an extreme speed. We won't do it again... regards
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Bernadette F.
Rating: 3 out of 5
following a purchase from 31/05/2026
Very noisy, quite long to be served. The appetizer was served at the same time as the starter, I had to ask for the wine, I think there was a lack of staff.
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Karine B.
Rating: 3 out of 5
following a purchase from 28/05/2026
Very good experience but a bit monotonous a bit too long
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Gina P.
Rating: 3 out of 5
following a purchase from 26/05/2026
The team is welcoming, the schedules are respected. On the school trip, it was great! Except for about ten tourists standing with umbrellas that prevent the seated children from seeing the panorama. Would do it again.
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Gloria B.
Rating: 3 out of 5
following a purchase from 25/05/2026
The cruise on the Seine was disappointing. Almost no explanation and very little information on how to access the audioguide. Very, very disappointing.
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David G.
Rating: 3 out of 5
following a purchase from 14/05/2026
You must pay close attention to the port address on the confirmation, as depending on the boat, the port changes and is more than 1 km away. Traveling on the Seine lived up to all its promises: going during the day, returning at night, many visible monuments. However, the so-called "gourmet" meal was very average: overcooked meat, 4 tasteless steamed carrots, a Bordeaux at €5 a bottle, and the desserts were not defrosted at the time of service.
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Meder K.
Rating: 3 out of 5
following a purchase from 16/05/2026
Commercial
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Kelly C.
Rating: 3 out of 5
following a purchase from 08/05/2026
A very good service with very pleasant servers, the meal was quite good, the only downside is the restrooms which are very very dirty (too bad)
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0650704297 J.
Rating: 3 out of 5
following a purchase from 22/04/2026
Not too bad overall but no seating available
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Jacqueline P.
Rating: 3 out of 5
following a purchase from 14/04/2026
Very good organization Timetables respected But no reception of oral comments on the bridge
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Magali V.
Rating: 3 out of 5
following a purchase from 07/04/2026
Too bad not to have seen the ladies' cloakroom
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André F.
Rating: 3 out of 5
following a purchase from 02/04/2026
Paris has become dirty The cards that replace metro, bus, rer tickets are not operational.
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Sylvie M.
Rating: 3 out of 5
following a purchase from 14/03/2026
good outing but the restaurant very average
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Elisabeth H.
Rating: 3 out of 5
following a purchase from 17/03/2026
A lot of very noisy tourists, IMPOSSIBLE to hear the comments... too bad!
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Fernand T.
Rating: 3 out of 5
following a purchase from 06/03/2026
Not bad
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Armandine-Marise K.
Rating: 3 out of 5
following a purchase from 14/02/2026
Valentine's Day meal of good quality but I regret the lack of space with the folding tables and the chairs being very close to each other. Not comfortable to eat or even move, it's a shame. No cloakroom to keep our coats which would free up space, especially since we were not very comfortable. The team is welcoming and friendly in general. The Seine had risen so the circuit in Paris was not possible due to the height of the boat and the height of the bridges. Another circuit proposed towards the musical scene: we were informed of this before boarding with the possibility of postponing the cruise only. An email in advance to warn, especially for those who came from afar like us, would have been appreciated and the possibility to cancel the service with a full refund as well, because we had clearly paid for a service that we did not receive in full. It's easy to put people in a fait accompli! What about tourists who cannot reschedule for example? I had booked a cruise for my daughter's 24th birthday with another provider (VIP option) and there is no comparison: she was alone at her table, a "normal" table and comfortable. This cruise was correct but the conditions resembled what can be done "chain style" like fast food or medical centers. Also, the dress code for the event was not respected at all, there were sneakers here and there, in short! I give 3 stars because we ate well and the staff was nice otherwise I was rather disappointed.
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Francoise L.
Rating: 3 out of 5
following a purchase from 05/02/2026
many things to see in Paris. Paris in one click is convenient as it avoids waiting in line at the ticket office
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Adam D.
Rating: 3 out of 5
following a purchase from 17/01/2026
Not worth the money. The food was average, bland tasting and only 2 choices. Not enough staff to service the guests. Overpriced. If you want a better experience choose one of the other companies.
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Karine L.
Rating: 3 out of 5
following a purchase from 29/12/2025
A beautiful visit of the most beautiful monuments of Paris seen from the Seine. We regret the quality of the sound, no explanation could be understood.
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Jean Michel S.
Rating: 3 out of 5
following a purchase from 31/12/2025
Home and correct dinner, festive atmosphere but in a large unheated room! Too bad!!
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Berengere L.
Rating: 3 out of 5
following a purchase from 29/11/2025
Pleasant walk but the explanations are very hard to hear.
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François-Xavier D.
Rating: 3 out of 5
following a purchase from 21/11/2025
Disappointed, we hardly see any known buildings
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Delphine K.
Rating: 3 out of 5
following a purchase from 03/10/2025
Cruise on the Bateaux Mouches: as it was raining, we had to stay inside but the microphones didn't work and we didn't hear any commentary on the monuments seen which is very unfortunate.
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Gabriel D.
Rating: 3 out of 5
following a purchase from 29/09/2025
A good organization, nothing to say. One downside: on the boat, the comments are inaudible - the speakers are "blocked" and we understand nothing... nothing... nothing. Too bad.
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Isabelle B.
Rating: 3 out of 5
following a purchase from 27/09/2025
Expedited meal, very expensive water
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Frédéric B.
Rating: 3 out of 5
following a purchase from 27/09/2025
It was a bit complicated to book the activity that was offered to us, and on top of that, we had to pay an extra fee to be able to reserve. The workshop to create your own wine is nice to do, but afterwards, 95 € is still expensive for what it is.
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Sandrine E.
Rating: 3 out of 5
following a purchase from 22/08/2025
Good
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Olga M.
Rating: 3 out of 5
following a purchase from 20/08/2025
Very fragmented comments, sometimes nonexistent.
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Mia M.
Rating: 3 out of 5
following a purchase from 18/08/2025
The ticket was cheaper on the official Stade de France website. Too bad I only saw it afterwards. I ended up paying 10 euros more by going through you. I thought the opposite, that's why I went through your site.
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Chahrasade K.
Rating: 3 out of 5
following a purchase from 17/08/2025
The comments were not loud enough
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Johanne R.
Rating: 3 out of 5
following a purchase from 07/08/2025
It's a shame that the trip did not go to the Statue of Liberty. Turned back just before. The route should be specified when booking... 17th 1 hour when it was logically 1 hour 10.
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Céline V.
Rating: 3 out of 5
following a purchase from 07/08/2025
very nice ballad on the Seine, we were with a group of children. very kind staff we regret not having had explanations about the monuments ... there is a lack of a drinking water point for groups.
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Patrick B.
Rating: 3 out of 5
following a purchase from 29/07/2025
The comments are inaudible. It would be desirable for us to know the route of the boat. Our granddaughter was disappointed not to have seen Notre Dame.
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Jean-Christophe C.
Rating: 3 out of 5
following a purchase from 26/07/2025
There was no sound presentation as indicated on the site.
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