The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Correct product, price for delivery (small tube 40 ml) way too expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
Very good product, I who have severe allergies to traditional dyes, wanted to test the products in addition to a 100% vegetable dye to tone down and impeccable, very well tolerated by my scalp.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/11/2019
I was deliberately sent another product (it was crossed out by hand on the summary sheet in the package) without being informed and despite sending 2 messages to customer service, I still have not received a response 2 weeks later..
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Response from Patrice Mulato EN
Hello, we replied to you by email on 15/11 and 19/11. Due to a logistics problem, we were unable to send your product back immediately. However, it arrived today so you will receive it quickly. We remain at your disposal. Best regards, the Patrice Mulato team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Everything is very well explained. Fast delivery and in accordance with my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
I had requested the 'free' treatment in Venice Red color, which was indeed available on the site. However, I was delivered the 'burnt sienna' color that I had already ordered. After claiming, it has been 12 days that I am promised the sending of the treatment in Venice Red color, but nothing arrives...? The site should update its available products. Otherwise, a big thumbs up for the repigmenting products which are very effective and leave the hair soft and shiny.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Trusted site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Excellent products, fast delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Simple navigation and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
Hello, satisfied with the products and the site, only downside, the delivery is a bit long...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Perfect, as it is possible to order samples for testing. First trial successful with red and black, but still too red at the roots... Just need to find the right dosage.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
Quality and organic products neutralize perfectly the dull blonde
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Very good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2019
I only give one star for now because my order is incomplete and I am waiting for a response to my message
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Easy to navigate and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Great brand, great site, great after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Well-made site. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
very good careful shipping and I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Fast delivery is cool. However, there is room for improvement by offering all shampoos in large format. Also, more styling products before blow-drying would be good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Ultra fast shipping and delivery with relevant information. Impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good brand. Responsive after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Very good products. It took me a while to get used to them as I was a Kerastase customer for a long time, so my hair was used to silicone!! Initially, I switched due to my animal convictions. The products are not tested on animals and are natural. For my part, once my hair got used to being chemical-free, it finally became 'manageable' with a natural movement! Finally, they can breathe. I highly recommend the brand.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Very good site, good quality price ratio and good products satisfied with my purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2019
I really like this shampoo. Colored hair. The hair is radiant with health. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
The site is clear and well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
easy to browse site, however I don't know if the complete INCI list is displayed for each product...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Very good site with professional quality products (100% French)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Very good, I know it well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2019
The color has faded
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Well designed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
I love this treatment, super effective for neutralizing the bad reflections of bleached hair and for cooling. It leaves the hair soft in addition to that! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Quality service
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