The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
I am very satisfied with the communication and speed of delivery.
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Florence L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very good
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Mylene P.
Rating: 5 out of 5
following a purchase from 31/10/2025
Products sent quickly and very well packaged.
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Marguerite N.
Rating: 5 out of 5
following a purchase from 16/10/2025
Order arrived very quickly and as per the order
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Sophie B.
Rating: 5 out of 5
following a purchase from 14/10/2025
efficient
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Sandrine J.
Rating: 3 out of 5
following a purchase from 30/10/2025
Nothing to say about the site itself but for the product, the natural coloring 1.0 brown, that was a big miss. I ended up with yellow roots when I was trying to hide them and dry, sticky hair. I do not recommend at all.
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Sara M.
Rating: 5 out of 5
following a purchase from 12/10/2025
Easy to use
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Amandine C.
Rating: 4 out of 5
following a purchase from 24/09/2025
Overall, the navigation is quite clear
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Géraldine R.
Rating: 5 out of 5
following a purchase from 19/10/2025
Nothing to report. Perfect!
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Laura Z.
Rating: 5 out of 5
following a purchase from 20/10/2025
Great range of shampoo and care products to maintain the balayage top
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Céline T.
Rating: 5 out of 5
following a purchase from 29/09/2025
Fast delivery, simple and pleasant products to use, color as expected.
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Muriel T.
Rating: 4 out of 5
following a purchase from 02/10/2025
Satisfactory product that meets my expectations.
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Pascale B.
Rating: 4 out of 5
following a purchase from 30/09/2025
No navigation problems but high shipping costs for a small order
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Camille B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Fast delivery, well-packaged parcel
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Valérie T.
Rating: 5 out of 5
following a purchase from 18/10/2025
Excellent products delivered quickly and securely! Thank you
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Victoria Y.
Rating: 5 out of 5
following a purchase from 16/10/2025
I use the shampoo and the copper-reflecting repigmenting care, the purifying shampoo, the balancing shampoo, and the protective shampoo.
I am totally in love with these products! The quality/price ratio is amazing and the products are super effective for me.
Mulato has completely taken over my bathroom
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Corinne D.
Rating: 5 out of 5
following a purchase from 08/10/2025
Well-made site
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Nedjma B.
Rating: 4 out of 5
following a purchase from 25/09/2025
I haven't noticed anything particular to report on the site that would represent a hindrance
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Lauren M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very good, clear, functional
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Anne Celine G.
Rating: 1 out of 5
following a purchase from 14/10/2025
I have a problem regarding my delivery and no one is responding to the email. Thank you for taking the necessary steps
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Anne C.
Rating: 5 out of 5
following a purchase from 23/09/2025
Very happy with this non-oxidizing color! A bit dark, so now I'm mixing it with dark blonde
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Maha T.
Rating: 4 out of 5
following a purchase from 04/10/2025
Site is okay and functional
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Nathalie D.
Rating: 4 out of 5
following a purchase from 12/10/2025
Fast delivery, received in 48 hours for free. Product color one tested covers the roots well if you follow the instructions (apply under film)
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Isabelle L.
Rating: 5 out of 5
following a purchase from 29/09/2025
I had a delivery problem with La Poste (package not delivered despite La Poste's claim). After making the necessary complaints, Mulato resent my order. Reliable and serious service. For your orders, prefer delivery to a parcel relay for better security.
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Hugo R.
Rating: 5 out of 5
following a purchase from 30/09/2025
Clear and easy-to-use site. Easy to find the products searched for.
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Sandra C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Perfect, fast and careful shipping
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Evelyne V.
Rating: 5 out of 5
following a purchase from 28/09/2025
Readable site
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Marine C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very good site, fast delivery
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Martine D.
Rating: 5 out of 5
following a purchase from 05/10/2025
I confirm my rating, I am completely satisfied.
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Alepee M.
Rating: 4 out of 5
following a purchase from 03/10/2025
Overall, fast and careful shipping, pleasant contacts. What I would criticize is the impossibility of obtaining excellent products for very dry hair that are replaced by other much less effective ranges
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Nancy A.
Rating: 5 out of 5
following a purchase from 26/09/2025
Order without problems :)
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Elodie A.
Rating: 4 out of 5
following a purchase from 12/09/2025
Ordered, received on time and careful packaging
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Aicha L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Very well composed wide range
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Florence P.
Rating: 5 out of 5
following a purchase from 11/09/2025
I just pointed out that the packaging was not suitable at all, and that it needs to be completely revised. I don't know by what miracle the order arrived intact!
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Alexandra O.
Rating: 5 out of 5
following a purchase from 01/10/2025
Delighted with the color of my hair, the treatment has faded my old blonde highlights and harmonized a beautiful color. My hair is softer.
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Melanie B.
Rating: 2 out of 5
following a purchase from 01/10/2025
Disappointed with the small size of the products. Price too high for what it is.
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Response from Patrice Mulato EN
Hello, Thank you for taking the time to share your opinion. We are sorry to learn that the size of the products does not meet your expectations. We have indicated on our product sheet the volume of the shampoo and the mask which is 50ml and 15ml for the serum. As a reminder, these are professional products, made in France, in recycled and recyclable bottles with a minimum of 97% natural origin ingredients. All this explains the price of our products. Best regards, We remain at your disposal The Patrice Mulato team
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Sophie D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very satisfied with my order, received 2 days later. Free shipping and home delivery are very appreciated. I renewed 2 repigmenting shampoos, Mahogany Ombre and Natural Ombre. I love them and can't do without them. Like the treatments I also use, they really bring some pep to my color, beautiful reflections without damaging my fine hair. So ladies, don't hesitate, these products will really change your life.
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Leia B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Care arrived super quickly and incredible effect, the hair is incredibly soft!
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