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N
Rating: 5 out of 5
Always happy. Thank you Patrice Mulato
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 1 out of 5
The shampoo and the detangler make my hair rough, very disappointed.
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Response from Patrice Mulato EN
Hello, We are sorry to hear that our product did not meet your expectations. Can you please send us your feedback by email at [email protected] so that we can get back to you? This space is dedicated to your comments regarding our website: navigation, delivery... Best regards, The Patrice Mulato team
S
Rating: 1 out of 5
I did not receive my package, and it is very difficult to reach you.
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Response from Patrice Mulato EN
Hello, You sent an email yesterday at 7:30 PM and your request was processed this morning. Our teams are doing their best to handle your request quickly. Best regards, The Patrice Mulato team
A
Rating: 3 out of 5
I am not satisfied with my order because as you can see from your request, a routine for frizzy hair was also supposed to be delivered to me and that was not the case.
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Response from Patrice Mulato EN
Hello, We are sorry to hear that your order was not complete and that the routine for frizzy hair was not delivered. Indeed, we had a computer problem related to our stock. A customer service representative has contacted you to provide you with a promo code to reorder. We remain at your disposal, Best regards, The Patrice Mulato team
F
Rating: 5 out of 5
Carefully packaged and received quickly
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C
Rating: 5 out of 5
Very well done
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D
Rating: 5 out of 5
Perfect as always
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M
Rating: 5 out of 5
Navigation very well explained.
Very good product.
Perfect delivery
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Very good product.
Perfect delivery
V
Rating: 5 out of 5
Quite fast
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S
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
Natural coloring and easy to use
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H
Rating: 5 out of 5
I am very satisfied with the communication and speed of delivery.
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F
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Products sent quickly and very well packaged.
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M
Rating: 5 out of 5
Order arrived very quickly and as per the order
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S
Rating: 5 out of 5
efficient
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S
Rating: 3 out of 5
Nothing to say about the site itself but for the product, the natural coloring 1.0 brown, that was a big miss. I ended up with yellow roots when I was trying to hide them and dry, sticky hair. I do not recommend at all.
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S
Rating: 5 out of 5
Easy to use
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G
Rating: 5 out of 5
Nothing to report. Perfect!
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L
Rating: 5 out of 5
Great range of shampoo and care products to maintain the balayage top
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C
Rating: 5 out of 5
Fast delivery, simple and pleasant products to use, color as expected.
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C
Rating: 5 out of 5
Fast delivery, well-packaged parcel
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V
Rating: 5 out of 5
Excellent products delivered quickly and securely! Thank you
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V
Rating: 5 out of 5
I use the shampoo and the copper-reflecting repigmenting care, the purifying shampoo, the balancing shampoo, and the protective shampoo.
I am totally in love with these products! The quality/price ratio is amazing and the products are super effective for me.
Mulato has completely taken over my bathroom
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I am totally in love with these products! The quality/price ratio is amazing and the products are super effective for me.
Mulato has completely taken over my bathroom
C
Rating: 5 out of 5
Well-made site
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L
Rating: 5 out of 5
Very good, clear, functional
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A
Rating: 1 out of 5
I have a problem regarding my delivery and no one is responding to the email. Thank you for taking the necessary steps
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A
Rating: 5 out of 5
Very happy with this non-oxidizing color! A bit dark, so now I'm mixing it with dark blonde
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I
Rating: 5 out of 5
I had a delivery problem with La Poste (package not delivered despite La Poste's claim). After making the necessary complaints, Mulato resent my order. Reliable and serious service. For your orders, prefer delivery to a parcel relay for better security.
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H
Rating: 5 out of 5
Clear and easy-to-use site. Easy to find the products searched for.
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S
Rating: 5 out of 5
Perfect, fast and careful shipping
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E
Rating: 5 out of 5
Readable site
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M
Rating: 5 out of 5
Very good site, fast delivery
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M
Rating: 5 out of 5
I confirm my rating, I am completely satisfied.
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N
Rating: 5 out of 5
Order without problems :)
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A
Rating: 5 out of 5
Very well composed wide range
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F
Rating: 5 out of 5
I just pointed out that the packaging was not suitable at all, and that it needs to be completely revised. I don't know by what miracle the order arrived intact!
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A
Rating: 5 out of 5
Delighted with the color of my hair, the treatment has faded my old blonde highlights and harmonized a beautiful color. My hair is softer.
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M
Rating: 2 out of 5
Disappointed with the small size of the products. Price too high for what it is.
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Response from Patrice Mulato EN
Hello, Thank you for taking the time to share your opinion. We are sorry to learn that the size of the products does not meet your expectations. We have indicated on our product sheet the volume of the shampoo and the mask which is 50ml and 15ml for the serum. As a reminder, these are professional products, made in France, in recycled and recyclable bottles with a minimum of 97% natural origin ingredients. All this explains the price of our products. Best regards, We remain at your disposal The Patrice Mulato team
S
Rating: 5 out of 5
Very satisfied with my order, received 2 days later. Free shipping and home delivery are very appreciated. I renewed 2 repigmenting shampoos, Mahogany Ombre and Natural Ombre. I love them and can't do without them. Like the treatments I also use, they really bring some pep to my color, beautiful reflections without damaging my fine hair. So ladies, don't hesitate, these products will really change your life.
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