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D
Rating: 4 out of 5
SUBTLE COPPER HIGHLIGHTS ON LIGHT BLONDE COLOR;;;
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Super fast shipping, I would have given 5 stars if the repigmenting spin had worked unfortunately (and even following the instructions): no effect on my highlights ... it's a big disappointment. I will test it again in a few days and I hope the results will be as expected.
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A
Rating: 4 out of 5
fast and complete delivery
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Response from Patrice Mulato EN
Hello Annie,
We warmly thank you for your positive feedback. We are delighted to hear that you were satisfied with the speed and completeness of your delivery. :)
We warmly thank you for your positive feedback. We are delighted to hear that you were satisfied with the speed and completeness of your delivery. :)
S
Rating: 1 out of 5
Hello, after a day of sharing, my hair turned green, I had to make an appointment with the hairdresser. Best regards, Schmeltz Sylvie
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Response from Patrice Mulato EN
Hello,
We are sorry to hear that our coloring did not meet your expectations. Did you complete your online diagnosis? https://www.patricemulato.com/diagnostic/
For personalized advice, feel free to send us a photo of your hair by email at [email protected]
Best regards,
The Patrice Mulato team
We are sorry to hear that our coloring did not meet your expectations. Did you complete your online diagnosis? https://www.patricemulato.com/diagnostic/
For personalized advice, feel free to send us a photo of your hair by email at [email protected]
Best regards,
The Patrice Mulato team
P
Rating: 4 out of 5
Very good site
Accessible and clear
The products well presented
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Accessible and clear
The products well presented
A
Rating: 4 out of 5
Relatively easy to use site, well organized
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B
Rating: 4 out of 5
I say well because the product has no smell and did not create any allergy for me, however I usually use number 4 from another brand that is not sold to individuals, this one is darker and suits me better than the one I bought from you, next time I will order number 3 because I like the contrast between my blonde strands and the darker root
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C
Rating: 4 out of 5
Order arrived quickly
I tested the dark blonde color, practical and simple to use but too many greenish reflections
I will test the light brown next time with the reflections
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I tested the dark blonde color, practical and simple to use but too many greenish reflections
I will test the light brown next time with the reflections
C
Rating: 4 out of 5
The site is clear and accessible, I was a bit disappointed with the delivery because one of the bottles had leaked due to being poorly closed. I received a small commercial gesture, but I would have preferred the package to be properly checked before closing. This will not prevent me from recommending!
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M
Rating: 4 out of 5
The site is well done, delivery is fast. The 'simulation' tool to choose products well is practical even if I didn't get the result I expected... a bit too much reddish highlights!
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K
Rating: 4 out of 5
Simple navigation on the site. Practical.
Good advice, good description.
Very good tracking of the order status.
Very fast delivery
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Good advice, good description.
Very good tracking of the order status.
Very fast delivery
S
Rating: 4 out of 5
I didn't give 5 stars because the package was open. Best regards
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M
Rating: 4 out of 5
I had a bit of trouble finding my product but after that, no more issues
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M
Rating: 4 out of 5
Nothing special.
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A
Rating: 4 out of 5
Order delivered quickly
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A
Rating: 4 out of 5
easy and understandable site
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I
Rating: 4 out of 5
a lot of choices among the repigmenting products, that's what I was looking for,
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C
Rating: 4 out of 5
For a first use I am pleasantly surprised, the ugly reddish reflections have disappeared, really more effective than when I use a blue shampoo, and the smell is really nice
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F
Rating: 4 out of 5
Very good site
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V
Rating: 4 out of 5
Practical
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C
Rating: 4 out of 5
Clear site, maybe lacking a bit of photos and videos
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R
Rating: 4 out of 5
Navigation, delivery ok
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F
Rating: 4 out of 5
Good and fast delivery.
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J
Rating: 4 out of 5
I find it unfortunate that the tinted care products and shampoo are not as detailed as on Tik Tok or YouTube. For before-after
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I
Rating: 4 out of 5
Tried only once, no feedback to give yet
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C
Rating: 4 out of 5
Well done
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M
Rating: 4 out of 5
A treatment that indeed leaves the hair very very soft. The pigmentation result was moderate for the bar effect at the roots. Several uses will be necessary. Otherwise, I obviously recommend this brand for its natural and non-aggressive ingredients for hair. The order and delivery were quick and without problems.
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M
Rating: 4 out of 5
Fast order shipment. I use this product on my salt and pepper hair to tone down the white a bit, it lasts a few weeks, I like it.
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A
Rating: 1 out of 5
I did not receive my package
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Response from Patrice Mulato EN
Hello, We are sorry to hear that you did not receive your package. After checking with your tracking number 6A04620193012, it seems there is a problem with your address and La Poste is correcting it. We are trying to find a solution with our logistics provider in parallel. Best regards, The Patrice Mulato team
C
Rating: 4 out of 5
Order delivered very quickly but I had requested a delivery against signature, the package was simply dropped off.
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A
Rating: 4 out of 5
Sometimes blockages force you to start over.
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C
Rating: 4 out of 5
Ultra fast delivery!
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S
Rating: 1 out of 5
The shampoo and the detangler make my hair rough, very disappointed.
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Response from Patrice Mulato EN
Hello, We are sorry to hear that our product did not meet your expectations. Can you please send us your feedback by email at [email protected] so that we can get back to you? This space is dedicated to your comments regarding our website: navigation, delivery... Best regards, The Patrice Mulato team
S
Rating: 1 out of 5
I did not receive my package, and it is very difficult to reach you.
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Response from Patrice Mulato EN
Hello, You sent an email yesterday at 7:30 PM and your request was processed this morning. Our teams are doing their best to handle your request quickly. Best regards, The Patrice Mulato team
P
Rating: 4 out of 5
No problem navigating the site, I quickly received my order.
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A
Rating: 4 out of 5
Overall, the navigation is quite clear
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M
Rating: 4 out of 5
Satisfactory product that meets my expectations.
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P
Rating: 4 out of 5
No navigation problems but high shipping costs for a small order
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N
Rating: 4 out of 5
I haven't noticed anything particular to report on the site that would represent a hindrance
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A
Rating: 1 out of 5
I have a problem regarding my delivery and no one is responding to the email. Thank you for taking the necessary steps
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