The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
After completing the color diagnosis, I place the order for the products + shampoo and I make the mixture indicated to the exact gram. Result: green hair!!! Message sent to customer service: 0 response! So no, I do not recommend and thank you for this unpleasant surprise. For info: very light blonde hair, desired color dark blonde = diagnosis: dark blonde + golden.
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Response from Patrice Mulato EN
Hello, We are sorry to hear about your unfortunate experience with our products. In the meantime, our customer service has reached out to you and sent you products to correct your color. We are doing everything we can to review our diagnosis and our protocol. Best regards, The Patrice Mulato team
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Léa C.
Rating: 5 out of 5
following a purchase from 11/09/2025
I just tested the treatment, the color result is incredible! Let's see how long this shampoo lasts but I am very satisfied
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 11/09/2025
great
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Elisabeth A.
Rating: 5 out of 5
following a purchase from 10/09/2025
Very good products
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Marylene C.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very good
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Françoise M.
Rating: 5 out of 5
following a purchase from 08/09/2025
don't change anything
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Mme D.
Rating: 5 out of 5
following a purchase from 02/09/2025
Good product but no usage description
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Eloïse O.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very good site, easy to use. Delivery is fast.
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Véronique G.
Rating: 5 out of 5
following a purchase from 03/09/2025
order and shipping very fast super I can start my treatment!
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Morgane L.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is perfect
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Vanessa M.
Rating: 1 out of 5
following a purchase from 24/08/2025
Package still not received .... delivery time quite long and in addition postal tracking unavailable
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Florence V.
Rating: 5 out of 5
following a purchase from 22/08/2025
Everything went well and delivery was fast
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Christelle S.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very good products
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Marie Claude B.
Rating: 5 out of 5
following a purchase from 28/08/2025
I have already tried the 2 products that I just reordered because I find them really good I am tired of the time spent at the hairdresser and also the danger of the products I love the ash product I love its neutralizing effect A big thank you
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Nelly R.
Rating: 5 out of 5
following a purchase from 27/08/2025
Fluid and practical site! The products are well detailed I particularly appreciate the very fast delivery I have been using the coloring 'color one' for a long time and my hair has regained its beauty Thank you
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Claire B.
Rating: 5 out of 5
following a purchase from 26/08/2025
The site and the shipping service are very efficient. It's reassuring to be a customer with you. Thank you to your teams.
Received my package super quickly, I wasn't expecting it at all. Thank you
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Aïcha D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Good packaging
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Laure G.
Rating: 5 out of 5
following a purchase from 17/08/2025
Order received very quickly.
Shampoo is great
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Françoise B.
Rating: 5 out of 5
following a purchase from 17/08/2025
Hello. I had been looking for a dye that does not cause allergies for some time, I finally found it with your brand. Moreover, the color obtained is very natural and that's what I wanted. I highly recommend your dyes. The delivery is very fast. Bravo!
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Bertin E.
Rating: 1 out of 5
following a purchase from 07/08/2025
Arrived open 1 empty bottle
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Response from Patrice Mulato EN
Hello, We are sincerely sorry to learn that your product arrived open. We will escalate the information to our teams. Please feel free to contact our customer service at [email protected] so that we can send you a replacement product. Best regards. The Patrice Mulato team
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Marie-Annick C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Easy navigation
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Adeline B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Easy to access as well as to pay
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Corinne D.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast shipping of products. The diagnosis for choosing the dye is perfect. The dye is of good quality and covers gray hair well, the hair is shiny and not damaged or dry, I recommend
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Stephanie B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Quality products
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Sara B.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very good.
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Celine G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Nothing to report
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Michèle S.
Rating: 5 out of 5
following a purchase from 06/08/2025
Well-made site. However, for the order, I have to wait until after August 18 to receive it and comment.
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Denise S.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very good, impeccable service, careful and attentive. I recommend!
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Pauline V.
Rating: 5 out of 5
following a purchase from 25/07/2025
Very nice site, clear, and with easy and smooth navigation.
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Sybil B.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very responsive!
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Isabelle B.
Rating: 5 out of 5
following a purchase from 20/07/2025
Fast delivery and very satisfactory product quality.
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Jeanne C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Super
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Séphora D.
Rating: 5 out of 5
following a purchase from 21/07/2025
Excellent product and very fast delivery.
Only positives +++
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Jirina K.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very good
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Véronique P.
Rating: 5 out of 5
following a purchase from 16/07/2025
A well-organized site for quality and effective products. Orders arrive on time. I recommend!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Perfect as usual
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Chloé J.
Rating: 5 out of 5
following a purchase from 07/07/2025
Product descriptions are accurate, fast delivery, careful shipping, I recommend.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very good site
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