Customer reviews of Patrice Mulato EN

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
5 1 865 76% 4 401 16% 3 83 3% 2 30 1% 1 61 3%

Summary of reviews

The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
Good clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Delivery on time, product as described. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Very good, fast service and delivery times respected, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Perfect service, nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Excellent website and very reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast delivery, product well protected.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2020
Disappointed with the result for the price
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Response from Patrice Mulato EN
Hello,
I have noted your dissatisfaction regarding your order. Please feel free to contact us at [email protected] for the best advice according to your hair type and percentage of white hair. Natural origin dyes can sometimes be difficult to master and we are here to support you.
I remain at your disposal,
Perrine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
FAST DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
suits me perfectly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2020
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Efficient online store, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2020
A delivery error with the products. I had to inform customer service. As a result, my ordered products were delivered later and I had to return the products delivered by mistake.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
I received my order within the expected time. I am therefore very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
The site is very well done. It is easy to navigate and to place an order. Delivery is relatively fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Delivered by post in the mailbox: ok!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Quick and careful shipping.
Good quality products, my color is revived and I can easily postpone my next visit to the hairdresser!! I am delighted and highly recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Super quality product and the order arrived very quickly! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Very satisfied with fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Operational products, fast and careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Correct product, price for delivery (small tube 40 ml) way too expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2019
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2019
Very good product, I who have severe allergies to traditional dyes, wanted to test the products in addition to a 100% vegetable dye to tone down and impeccable, very well tolerated by my scalp.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/11/2019
I was deliberately sent another product (it was crossed out by hand on the summary sheet in the package) without being informed and despite sending 2 messages to customer service, I still have not received a response 2 weeks later..
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Response from Patrice Mulato EN
Hello, we replied to you by email on 15/11 and 19/11. Due to a logistics problem, we were unable to send your product back immediately. However, it arrived today so you will receive it quickly. We remain at your disposal. Best regards, the Patrice Mulato team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Everything is very well explained. Fast delivery and in accordance with my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
I had requested the 'free' treatment in Venice Red color, which was indeed available on the site. However, I was delivered the 'burnt sienna' color that I had already ordered. After claiming, it has been 12 days that I am promised the sending of the treatment in Venice Red color, but nothing arrives...? The site should update its available products. Otherwise, a big thumbs up for the repigmenting products which are very effective and leave the hair soft and shiny.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Trusted site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Excellent products, fast delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
Simple navigation and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
Hello, satisfied with the products and the site, only downside, the delivery is a bit long...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Perfect, as it is possible to order samples for testing. First trial successful with red and black, but still too red at the roots... Just need to find the right dosage.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2019
Quality and organic products neutralize perfectly the dull blonde
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Very good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2019
I only give one star for now because my order is incomplete and I am waiting for a response to my message
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Easy to navigate and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Great brand, great site, great after-sales service
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