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G
Rating: 5 out of 5
Everything is perfect
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
The package arrived damaged, I had to refuse it because some product had leaked. Then the brand directly reshipped my order which arrived in good condition. Thank you
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S
Rating: 3 out of 5
I didn't really like the color that the vanilla blonde shade gave to my hair, nor the matte finish... these products are very good for reds, browns, reds, etc., but not for blondes, plus they don't cover white hair at all...
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Response from Patrice Mulato EN
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that the result did not meet your expectations.
The Ocre d'Havane Repigmenting Shampoo is designed to revive and maintain a vanilla blonde. Its result may vary depending on the starting color, the porosity of the hair, and the history of colorings. On very light hair, the highlights may appear more intense or warmer.
Furthermore, our Repigmenting Shampoos and Treatments are not oxidation dyes: they are not intended to cover white hair, but to deposit temporary pigments that gradually fade with each wash.
Thank you for your feedback, which helps us continuously improve our products.
Thank you for taking the time to share your feedback.
We are sorry to hear that the result did not meet your expectations.
The Ocre d'Havane Repigmenting Shampoo is designed to revive and maintain a vanilla blonde. Its result may vary depending on the starting color, the porosity of the hair, and the history of colorings. On very light hair, the highlights may appear more intense or warmer.
Furthermore, our Repigmenting Shampoos and Treatments are not oxidation dyes: they are not intended to cover white hair, but to deposit temporary pigments that gradually fade with each wash.
Thank you for your feedback, which helps us continuously improve our products.
D
Rating: 5 out of 5
I have used Patrice Mulato’s Color One® Natural colouring 4.0 Brown. The gray hair is perfectly blended and covered well.
The hair looks healthy and shiny after coloring.
I will use it again for sure!
I totally recommend it!
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The hair looks healthy and shiny after coloring.
I will use it again for sure!
I totally recommend it!
M
Rating: 5 out of 5
Order arrived quickly and effective products
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C
Rating: 3 out of 5
The site is easy to understand
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Response from Patrice Mulato EN
Hello,
Thank you for taking the time to share your feedback and for giving us 3 stars.
We are pleased to hear that you found our site clear and easy to understand. However, we are sorry that your experience did not fully meet your expectations.
Your comments are valuable and allow us to continue to evolve our site in order to provide the best possible experience.
Thank you for taking the time to share your feedback and for giving us 3 stars.
We are pleased to hear that you found our site clear and easy to understand. However, we are sorry that your experience did not fully meet your expectations.
Your comments are valuable and allow us to continue to evolve our site in order to provide the best possible experience.
K
Rating: 5 out of 5
Fast delivery - nothing to report
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N
Rating: 5 out of 5
Very reliable site I haven't tested this product yet but my hairdresser sold me a 3-month treatment against hair loss after chemotherapy and I am very satisfied with the treatment thank you very much
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Speed in delivery
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
ergonomic site, detailed product sheets, ultra-fast shipping (the same day as the order) and receipt within 2 days.
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M
Rating: 5 out of 5
Very good, fast delivery
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S
Rating: 5 out of 5
Very well done, easy to access
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V
Rating: 5 out of 5
Fast... Very good product
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L
Rating: 5 out of 5
always very good
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S
Rating: 5 out of 5
Order delivered quickly and interesting prices on shampoos
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R
Rating: 5 out of 5
Fast delivery excellent products
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S
Rating: 5 out of 5
Hello super happy delighted with what I took I will definitely recommend it.. Thank you very much
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F
Rating: 5 out of 5
Intuitive and clear website. Fast shipping of the order
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C
Rating: 5 out of 5
Very easy to use
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I
Rating: 5 out of 5
Very good and very fast and I am very happy to go through without intermediary
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C
Rating: 5 out of 5
Order shipped very quickly, products cheaper than on other sites and free delivery from 20€
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C
Rating: 5 out of 5
Correct
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Excellent products, clear site, fast delivery: Perfect service!
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R
Rating: 5 out of 5
Fast delivery
Responses to my questions by email
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Responses to my questions by email
B
Rating: 3 out of 5
Classic site.
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Response from Patrice Mulato EN
Hello,
Thank you for taking the time to share your feedback and for giving us 3 stars.
We would like to understand what we missed to deserve a better rating.
If you have any suggestions for improvement, please feel free to share them with us. Every feedback is valuable and helps us evolve our site to provide the best possible experience.
Thank you for taking the time to share your feedback and for giving us 3 stars.
We would like to understand what we missed to deserve a better rating.
If you have any suggestions for improvement, please feel free to share them with us. Every feedback is valuable and helps us evolve our site to provide the best possible experience.
A
Rating: 5 out of 5
Easy to find products and order and quick delivery.
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Z
Rating: 5 out of 5
PERFECT.
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L
Rating: 5 out of 5
Easy to use site. Fast shipping.
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H
Rating: 3 out of 5
A bit too dark for me to adjust for next time.
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Response from Patrice Mulato EN
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that the shade turned out to be a bit too dark for your expectations. The result can vary depending on the starting color, the porosity of the hair, and any pigments already present in the fiber.
Feel free to contact our customer service before your next application: we can recommend a shade or formula that is better suited to the desired result.
Thank you for taking the time to share your feedback.
We are sorry to hear that the shade turned out to be a bit too dark for your expectations. The result can vary depending on the starting color, the porosity of the hair, and any pigments already present in the fiber.
Feel free to contact our customer service before your next application: we can recommend a shade or formula that is better suited to the desired result.
R
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Great! I recommend!
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N
Rating: 5 out of 5
Choice of products, easy to order and fast delivery
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E
Rating: 5 out of 5
Perfect I recommend, fast delivery and this repigmenting treatment is miraculous
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C
Rating: 5 out of 5
perfect fast and compliant delivery
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F
Rating: 5 out of 5
Very satisfied with my wavy hair from the Mulato products I discovered at a hairdresser about a year and a half ago. Very good site. Fast shipping.
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F
Rating: 5 out of 5
Fast shipping, impeccable thank you!
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L
Rating: 5 out of 5
Very good and fast
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