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Rating: 4 out of 5
Nothing to complain about
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very easy to use
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Very good, quick order, fast delivery, compliant item.
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A
Rating: 1 out of 5
Low... it never worked and I received nothing...
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Response from Patrice Mulato EN
Hello, Your order is still "pending payment" on our side. You must not have completed the transaction. Please feel free to contact us at [email protected] if you have any difficulties paying on our site. Best regards, Perrine
A
Rating: 4 out of 5
Order received on time, products well packaged
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A
Rating: 4 out of 5
It's a pity that to protect the item during delivery, polystyrene elements were used. Not very ecological...
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A
Rating: 4 out of 5
Good products that seem quite natural.
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A
Rating: 4 out of 5
Impeccable
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A
Rating: 1 out of 5
No problem with registration but I couldn't pay with an e-card. I gave up on the second attempt and went to another site. No payment issues with an e-card.
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A
Rating: 1 out of 5
No problem registering but no way to pay with a virtual Visa card. I had to go to another site to make my purchase.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
The receipt of my order just in time.
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A
Rating: 1 out of 5
Order placed on September 22 at 22:43, request collissimo.
Since September 23 at 8:54, in "waiting to be handed over to the post office".
It is September 27 at 21:45, impossible to have any information on the site, the data seems inaccessible, and yet my account is recognized.
For 4 days, no information and delivery not made.
Translated reviews
Since September 23 at 8:54, in "waiting to be handed over to the post office".
It is September 27 at 21:45, impossible to have any information on the site, the data seems inaccessible, and yet my account is recognized.
For 4 days, no information and delivery not made.
Response from Patrice Mulato EN
Hello, We are sorry for the inconvenience caused. We will resend your package as soon as possible from our headquarters because we have no information on our side either, it is probably lost. Best regards. The Patrice Mulato team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
for the moment I have not received the package. I am waiting to have the products to rate the rest.
I find that the lack of information on where the order is a bit lacking because I do not know how many days I will receive it.
in any case the site is clear and the products are well defined.
to see for the future.
L.T
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I find that the lack of information on where the order is a bit lacking because I do not know how many days I will receive it.
in any case the site is clear and the products are well defined.
to see for the future.
L.T
A
Rating: 1 out of 5
I have not received my order to this day. And have no information. I even contacted customer service but no response.
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Response from Patrice Mulato EN
Hello, We had published a message on our site stating that the company was closed from July 29 to August 16, and that orders could not be shipped before our return. We are sorry for the inconvenience caused. Your order will be shipped quickly from today. Best regards, The Patrice Mulato team
A
Rating: 4 out of 5
No particular issues
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Good! Very fast processing and delivery.
I recommend.
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I recommend.
A
Rating: 4 out of 5
Easy and practical
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A
Rating: 4 out of 5
Very good site, fast and careful shipping. Too bad there is never any loyalty discount.
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A
Rating: 4 out of 5
Having not yet received my order as it is only 1 day old, I cannot give a real opinion.
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A
Rating: 4 out of 5
Fast delivery, unique products on the market but still a bit too expensive: become accessible with a 30% discount. I particularly like the repigmenters which, by mixing brown with a bit of Venetian red, allow for brightness and pep between two colorings. On the other hand, regarding shampoos and masks, there is no particular interest compared to the existing offer in parapharmacies, supermarkets, or other stores...
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A
Rating: 4 out of 5
Very good easy site
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A
Rating: 1 out of 5
What a hassle to order, plus the site is not fluid at all!
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A
Rating: 4 out of 5
One product arrived open..
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A
Rating: 4 out of 5
It's a good product, nothing to complain about the quality and the delivery was fast.
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A
Rating: 4 out of 5
Good site, as well as the delivery.
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A
Rating: 4 out of 5
Very clear navigation.
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A
Rating: 4 out of 5
The site is functional but I would like to find more explanations on the mixtures of dyes and possible repigmenting treatments with illustrations....
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A
Rating: 1 out of 5
Very disappointed. I did not receive the ordered products. Email sent to customer service: no response!!!
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Response from Patrice Mulato EN
Hello, We are sorry for the inconvenience caused. Our customer service has acknowledged your email today and will send you a package this week with the correct products. Best regards, The Patrice Mulato team
A
Rating: 4 out of 5
Great. Excellent product, extra color but be careful with stains on the skin and in the shower. Thank you
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A
Rating: 4 out of 5
Quick reception, easy order on the site
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A
Rating: 4 out of 5
good product
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A
Rating: 4 out of 5
Received quickly and good product
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A
Rating: 4 out of 5
Easy to consult site, order received very quickly
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A
Rating: 4 out of 5
serious and fast
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A
Rating: 4 out of 5
Easy to use
Fast delivery
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Fast delivery
A
Rating: 4 out of 5
Order and delivery impeccable
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