English 
Français 
A
Rating: 4 out of 5
When you don't know the brand it's a bit complicated to find what you're looking for but you manage. Fast delivery despite the situation. Careful packaging.
Translated reviews
Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Speed and products in good condition. However, when you ask questions on the site, you never get a response.... that's why I take away one star
Translated reviews
A
Rating: 4 out of 5
Clear site. We would like more advice
Translated reviews
A
Rating: 4 out of 5
Very good products except for the hair coloring which is totally ineffective
Translated reviews
A
Rating: 4 out of 5
I received the products quickly
Translated reviews
A
Rating: 4 out of 5
Perfect
Translated reviews
A
Rating: 4 out of 5
fast delivery, well packaged. But I had trouble finding the chromatic coloring during my order.
Translated reviews
A
Rating: 4 out of 5
Good clear site.
Translated reviews
A
Rating: 1 out of 5
Disappointed with the result for the price
Translated reviews
Response from Patrice Mulato EN
Hello,
I have noted your dissatisfaction regarding your order. Please feel free to contact us at [email protected] for the best advice according to your hair type and percentage of white hair. Natural origin dyes can sometimes be difficult to master and we are here to support you.
I remain at your disposal,
Perrine
I have noted your dissatisfaction regarding your order. Please feel free to contact us at [email protected] for the best advice according to your hair type and percentage of white hair. Natural origin dyes can sometimes be difficult to master and we are here to support you.
I remain at your disposal,
Perrine
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
Good products
Translated reviews
A
Rating: 4 out of 5
A delivery error with the products. I had to inform customer service. As a result, my ordered products were delivered later and I had to return the products delivered by mistake.
Translated reviews
A
Rating: 4 out of 5
Very satisfied with fast delivery
Translated reviews
A
Rating: 4 out of 5
Correct product, price for delivery (small tube 40 ml) way too expensive.
Translated reviews
A
Rating: 1 out of 5
I was deliberately sent another product (it was crossed out by hand on the summary sheet in the package) without being informed and despite sending 2 messages to customer service, I still have not received a response 2 weeks later..
Translated reviews
Response from Patrice Mulato EN
Hello, we replied to you by email on 15/11 and 19/11. Due to a logistics problem, we were unable to send your product back immediately. However, it arrived today so you will receive it quickly. We remain at your disposal. Best regards, the Patrice Mulato team.
A
Rating: 1 out of 5
I only give one star for now because my order is incomplete and I am waiting for a response to my message
Translated reviews
A
Rating: 4 out of 5
easy to browse site, however I don't know if the complete INCI list is displayed for each product...
Translated reviews
A
Rating: 1 out of 5
Not simple
Translated reviews
Response from Patrice Mulato EN
Hello, What difficulties did you encounter following your order on our site? Best regards
A
Rating: 4 out of 5
Natural quality products. Very nice finish revives my red. Still a bit expensive...
Translated reviews
A
Rating: 4 out of 5
impeccable fast service
Translated reviews
A
Rating: 4 out of 5
Clear and easy to use
Translated reviews
A
Rating: 4 out of 5
Disappointed by the brand
Translated reviews
A
Rating: 4 out of 5
Quick and careful shipping
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
The site is very well done
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Great
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
A bit messy, every time I am a bit lost
Translated reviews
A
Rating: 4 out of 5
The site is well made
Translated reviews
A
Rating: 1 out of 5
I sent a complaint and did not receive a response
Translated reviews
A
Rating: 4 out of 5
No problem! Fast and responsive service. An error was made during the shipment of the products. As soon as I received my complaint, the service rectified the error. I recommend this site
Translated reviews
A
Rating: 4 out of 5
VERY EASY AND ACCESSIBLE
Translated reviews
A
Rating: 4 out of 5
Clear and well-made site.
Translated reviews
A
Rating: 4 out of 5
Shipping and delivery quite fast.
Translated reviews
A
Rating: 4 out of 5
The information and products are easy to find.
Translated reviews
A
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 4 out of 5
Very responsive
Translated reviews
A
Rating: 4 out of 5
The price is cheaper in the hairdresser's shop, too bad
Translated reviews