Customer reviews of Patrice Mulato EN

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.

Reviews 1 and 5 stars

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M
Mellyssa G.
Rating: 5 out of 5
following a purchase from 20/02/2025
Very good site, reliable.
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Valérie V.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very fast delivery and good quality shampoo, hair well smoothed, I recommend
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Nathalie A.
Rating: 1 out of 5
following a purchase from 25/02/2025
I chose color one light brown to cover my roots and stop doing henna as it is very cumbersome for long hair!!! They were barely blonde? I had to redo a henna on top!! I was very disappointed!
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Response from Patrice Mulato EN
Hello, We are sorry to learn that our coloring does not meet your expectations. Color One being a natural origin coloring, its use is different from traditional colorings or henna if you have a significant percentage of white hair. We advise you to carry out your online diagnosis: www.patricemulato.com/diagnostic or send us photos of your hair by email at [email protected] so that we can advise you better. Sincerely, The Patrice Mulato team
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Marie Annick C.
Rating: 5 out of 5
following a purchase from 02/03/2025
Fast, efficient and products of great quality!
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Laure G.
Rating: 5 out of 5
following a purchase from 26/02/2025
Quality products, very fast shipping.
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Anna M.
Rating: 5 out of 5
following a purchase from 16/02/2025
Order received very quickly! A big thank you!
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Francoise R.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good, however long delivery times..!
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Eva J.
Rating: 5 out of 5
following a purchase from 04/02/2025
The site is simple and efficient to use, delivery is very fast
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Salomée B.
Rating: 5 out of 5
following a purchase from 03/02/2025
Fast shipping with invoice everything is perfect very well packaged and quality is there
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Laurina G.
Rating: 5 out of 5
following a purchase from 02/02/2025
Shampooing repigmenting burnt sienna: very good
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Véronique S.
Rating: 5 out of 5
following a purchase from 16/02/2025
This is the 2nd time I order from this reliable and well-structured site. Quality products, delivery time respected and very responsive and commercial customer service. I recommend.
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Aline H.
Rating: 5 out of 5
following a purchase from 16/02/2025
Nothing to say, pleasant site, fast delivery. I am satisfied with the products every time.
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Gerald G.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very fast delivery following my order
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Christine G.
Rating: 5 out of 5
following a purchase from 08/02/2025
Order honored very quickly.
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Alexandra C.
Rating: 5 out of 5
following a purchase from 13/02/2025
Very pleasant site, fast delivery.
I ordered a color and I am delighted!
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Justine S.
Rating: 5 out of 5
following a purchase from 02/02/2025
Fast and careful shipping
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Elodie G.
Rating: 5 out of 5
following a purchase from 02/02/2025
Easy to use, intuitive.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 29/01/2025
very good site offering quality products, good advice, a fast and careful delivery service
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Candice G.
Rating: 5 out of 5
following a purchase from 05/02/2025
Super fast delivery!
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Laure S.
Rating: 5 out of 5
following a purchase from 19/01/2025
Fast delivery
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Pascale B.
Rating: 5 out of 5
following a purchase from 19/01/2025
Perfect order and service.
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Christine D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Everything was very good as usual
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Alice M.
Rating: 5 out of 5
following a purchase from 25/01/2025
Quality products, I have no reaction. I only use this now. Reliable and fast delivery. I recommend.
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Caroline P.
Rating: 5 out of 5
following a purchase from 16/01/2025
Great
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Wassila Z.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great product!
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Nairi N.
Rating: 1 out of 5
following a purchase from 30/01/2025
I took the color brown-black. On my white hair, it turned bright orange in places, with even some orange-green parts. Fortunately, I only tried it on a hidden strand. I am really disappointed. I would like recommendations on how to fix this and achieve the dark brown color promised on the box.
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Response from Patrice Mulato EN
Hello, We are sorry to hear that our product did not meet your expectations. Color One being a natural origin dye, it is necessary to follow some key steps during your coloring, including performing a clarifying shampoo to prepare your hair to receive the pigments and thus avoid the appearance of undesirable reflections on your white hair. It may also be necessary, depending on the percentage of white hair, to choose 1 to 2 shades darker than the desired result. We would be happy to advise you by email at [email protected] Best regards, The Patrice Mulato team
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Dominique O.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order and delivery without problems
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Fanny S.
Rating: 5 out of 5
following a purchase from 25/01/2025
Very fast shipping.
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Stéphanie L.
Rating: 5 out of 5
following a purchase from 14/01/2025
I love the One coloring! I tested the natural One coloring in shade 4.0 chestnut, and frankly, it is great! It perfectly covered my highlights and the result is very natural. I am really delighted with the result. Plus, my hair remains soft and shiny. I recommend it 100%!
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Amélie P.
Rating: 5 out of 5
following a purchase from 22/01/2025
As usual, I am very satisfied with Mulato products. The iced brown shampoo + the iced brown repigmenting treatment allow me to give a different tone to my color; darker, shinier, with beautiful reflections that for my part lean towards copper/red (due to my own color). It gives a very beautiful result that I never tire of. I have been using these products for years depending on the colors I do, and I am always satisfied. The quality of my hair is always impeccable after these treatments, and especially lasts!
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Sophie D.
Rating: 5 out of 5
following a purchase from 13/01/2025
It has the best yellowing treatments on the market... it is on Mulato that I discovered Terre Bleue
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Harp R.
Rating: 5 out of 5
following a purchase from 11/01/2025
Compliant
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Michel B.
Rating: 5 out of 5
following a purchase from 12/01/2025
Perfect from order to delivery; impeccable and fast service. Very satisfied.
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Evy H.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good products
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Natha F.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good, impeccable service, careful and attentive. I recommend!
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Catherine B.
Rating: 5 out of 5
following a purchase from 11/01/2025
Satisfied. It gives a beautiful shine to my chestnut hair. And they are very soft and in great shape.
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Javier G.
Rating: 5 out of 5
following a purchase from 08/01/2025
The delivery was fast and the product is of great quality.
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Raphaëlle S.
Rating: 5 out of 5
following a purchase from 15/01/2025
Top products
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Zoë L.
Rating: 5 out of 5
following a purchase from 13/01/2025
Fast shipping and good follow-up. Beautiful products!
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Florence B.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect
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