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A
Rating: 5 out of 5
Fast delivery thank you
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Accessible site, fast delivery
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A
Rating: 5 out of 5
I was really skeptical about ordering the wine-colored repigmenting care product. I saw the advertisement on a social network but I really had to order and to my great surprise, being brunette, I was able to get wine-colored highlights without damaging my hair because it has 98% natural ingredients. I was able to wash it three times before the color faded. I am really delighted, I recommend it 100%. I am currently on my second use and in terms of quality price, it is more than good because for a second use the bottle is not yet at 3/4.
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A
Rating: 5 out of 5
Clear website and impeccable delivery.
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A
Rating: 5 out of 5
Easy to find the desired products in the categories
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
I did not receive my order even though I was debited on my bank account immediately.
I also have no response to my email sent several days ago.
I do not recommend this site at all.
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I also have no response to my email sent several days ago.
I do not recommend this site at all.
Response from Patrice Mulato EN
Hello, We are sorry for the inconvenience caused. We have run out of the product you ordered and we will proceed with your refund. I cannot find any trace of your email, could you please write to the address [email protected]? My colleague will quickly take care of your request. Please excuse us. We remain at your disposal, Best regards, The Patrice Mulato team
A
Rating: 5 out of 5
I am completely satisfied with my purchase, I opted for the Venice red to maintain my red color and nothing to say, it is perfect. My hair keeps a radiant color, they are soft as if I just came from the hairdresser. Thank you for your products.
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A
Rating: 5 out of 5
Intuitive site and easy to use
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A
Rating: 5 out of 5
Practical presentation and intuitive site, fast delivery with secure payment.
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A
Rating: 5 out of 5
Fast delivery. Functional site. Perfect.
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A
Rating: 5 out of 5
Navigation is smooth and it's easy to find the products we need.
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A
Rating: 5 out of 5
The site is clear and the ordering procedure is very easy.
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A
Rating: 5 out of 5
Very good product, arrived very quickly, thank you.
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A
Rating: 1 out of 5
I received my package in bad condition, the products leaked in the box, very disappointed.
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Response from Patrice Mulato EN
Hello, We are sorry to hear that your package arrived in bad condition. We are forwarding the information to our logistics team. Please excuse us for the inconvenience and do not hesitate to contact our customer service for compensation: [email protected] We remain at your disposal, Best regards, The Patrice Mulato team.
A
Rating: 5 out of 5
Clear site.
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A
Rating: 5 out of 5
Top as always, satisfied with the moisturizing styling wax. Thank you very much.
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A
Rating: 5 out of 5
Very professional.
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A
Rating: 5 out of 5
Very detailed site, very good products recommended by my hairdresser. I am very satisfied.
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A
Rating: 5 out of 5
I find the site Patricemulato.com very well presented and practical for managing my orders.
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A
Rating: 5 out of 5
Fast delivery, clear site, and products already tested and very satisfactory.
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A
Rating: 5 out of 5
Fast delivery. Very eager to try, I am satisfied with the result. I followed the video tutorial well and I am delighted with the result. The treatment camouflaged my white hair. A beautiful color with nice highlights. Very positive experience.
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A
Rating: 1 out of 5
To date, I still have not received my entire order, yet the total amount has been debited from my account... Although I called and was assured of a follow-up, no news to date... not very serious this site! I really do not recommend it.
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Response from Patrice Mulato EN
Hello, We are sorry for the inconvenience. We had a short-term stockout on this product and you placed your order before we had time to indicate it. I confirm that your request has been taken into account and that the missing product has been resent to you. Attached is the Colissimo tracking number: 6C19001545410 We remain at your disposal, The Patrice Mulato team.
A
Rating: 5 out of 5
Good.
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A
Rating: 5 out of 5
Good effective product, fast shipping.
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A
Rating: 5 out of 5
Fast shipping and well-packaged products. The customer service is very responsive regarding the order itself or to answer questions about the products. Regarding the product I purchased (Sienna Burnt repigmenting treatment): - very good pigmentation - quick and easy application. We'll see if the pigments last well for 4 weeks.
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A
Rating: 5 out of 5
Clear and easy-to-use site - fast order reception - quality product!
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Easy to use, very fast and serious shipping.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Clear site. Easy to find product. Complete description.
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A
Rating: 5 out of 5
Product that meets my expectations. Easy to use and guaranteed results.
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A
Rating: 1 out of 5
Still haven't received my order despite the emails sent, at least inform us if they encounter any issues with shipping, I can understand that but nothing, order pending.
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience. We are indeed experiencing a problem with your order as we were out of stock on the ordered product. We have sent you a new product from our headquarters, here is the tracking number: 6A42508734490. Please excuse us for this delay. We remain at your disposal, The Patrice Mulato team
A
Rating: 5 out of 5
Quality product
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A
Rating: 5 out of 5
Fast shipping, no shipping costs. Very good.
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A
Rating: 5 out of 5
Fast delivery and compliant products
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A
Rating: 5 out of 5
Quality product
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A
Rating: 5 out of 5
Very easy to order and very quick to be delivered.
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A
Rating: 5 out of 5
Very satisfied with my order. The delivery was very fast.
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A
Rating: 5 out of 5
Fun and easy site
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