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S
Rating: 4 out of 5
Navigation could be a bit smoother
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 2, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
No problem
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L
Rating: 4 out of 5
Hello
Fast, efficient, top-notch.
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Fast, efficient, top-notch.
N
Rating: 4 out of 5
the product meets the demand but does not last long.
I was perhaps expecting a little accompaniment of the products or a sample to discover the range
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I was perhaps expecting a little accompaniment of the products or a sample to discover the range
M
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
I have ordered several times
Satisfied with the products on the site and the delivery of the order
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Satisfied with the products on the site and the delivery of the order
G
Rating: 2 out of 5
2 stars for the package tracking
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I
Rating: 4 out of 5
Well-constructed site, easy to find products
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M
Rating: 4 out of 5
The order was delivered quickly, the package is not damaged and the products received are indeed the ordered products.
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N
Rating: 3 out of 5
I find it very expensive for the quality of the product, especially since for a 50 ml repigmenting product I find it very expensive and even for the 50 ml shampoo as well for the delivery it arrived on time but it does not deserve more than 3 stars especially since the product is applied for example the same day after 15 days 3 weeks it has disappeared you already have to start again there is no economy I find it a shame
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J
Rating: 3 out of 5
Fast delivery but the package was forced to fit into the mailbox which almost blocked my mailbox, I had difficulties opening it.
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M
Rating: 3 out of 5
It could be improved
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C
Rating: 4 out of 5
Good site with a lot of choices and fast delivery, I recommend
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F
Rating: 2 out of 5
I did not receive my order but someone else's. And it's impossible to contact customer service
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience. Have you sent an email to [email protected]? If so, your request is being processed and will be handled as soon as possible. Our team remains at your disposal, Best regards
M
Rating: 3 out of 5
Order placed on 12/09. No news, on the site "order pending". I contact the site which replies to me on 19/09 to tell me that the order is available at the relay point (in approximate French). I had neither email nor sms so the seller was reluctant to give me my package despite my ID. I also receive on the 19th the email with the €5 offered on my first order... A bit late
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M
Rating: 4 out of 5
The site is very well made. No problem.
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A
Rating: 4 out of 5
Super repigmenting range, lasts long, but much less effective on the lengths.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I don't see all the hair dye colors to shop and I would like to see a full color chart.
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A
Rating: 4 out of 5
Good experience, fast delivery.
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A
Rating: 4 out of 5
I found what I was looking for on the site, with a good promotion.
Fast and careful shipping.
The order arrived quickly, so quickly that it is still marked as pending on my account.
I had a doubt about the package when I received the email from the post office because I did not receive any email to notify me of the departure of my order as one usually receives with other sales sites.
A small bug to review because I really thought it was a scam.
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Fast and careful shipping.
The order arrived quickly, so quickly that it is still marked as pending on my account.
I had a doubt about the package when I received the email from the post office because I did not receive any email to notify me of the departure of my order as one usually receives with other sales sites.
A small bug to review because I really thought it was a scam.
A
Rating: 3 out of 5
Very happy with the hair mask and the repigmenting product but super disappointed with the shampoo, it was impossible to wash my hair with it, it made huge knots. It hurt. I will not use it...
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A
Rating: 3 out of 5
Package received with an open and leaking bottle
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A
Rating: 3 out of 5
The products seem very good, just a small delivery issue with the open shampoo that leaked in the box. I made a request to customer service, I am waiting for a response.
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A
Rating: 4 out of 5
Very good for years, the only downside since the site modification is that there is no way to change the delivery address to a relay point in Palma de Mallorca. I have to call for it to be taken into account...
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A
Rating: 4 out of 5
I already know this brand. I am happy with it. Delivery, nothing to say. Top notch.
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A
Rating: 2 out of 5
Not smooth, bug when choosing the pickup point, difficulty tracking the order.
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A
Rating: 3 out of 5
No problem with the site.
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A
Rating: 4 out of 5
Detailed products, with well-made usage descriptions.
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A
Rating: 4 out of 5
The shampoo dries the hair a lot, impossible to use a brush without leaving a mass of hair after shampooing, the treatment is great though, I got the expected result, a very nice shine and the hair is soft afterwards. However, regarding the delivery, you shouldn't be in a hurry, I reordered a few days ago and it is still pending on the site.
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A
Rating: 4 out of 5
Very good product, both natural and colors hair well for a month. However, you have to pay the price! No gloves or soothing balm provided.
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A
Rating: 4 out of 5
Had to remove a star because it took over a month to receive my order to the UK. My initial order wasn't received despite the payment being taken. However, patricemulato.com redeemed themselves and sorted it all out in style. Thank you!
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A simple online order and a compliant and fast delivery. Satisfactory transaction therefore.
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A
Rating: 3 out of 5
A bit of difficulty choosing not knowing what the pigmentation would give on white hair...
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A
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 4 out of 5
No problem with the service and delivery.
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A
Rating: 4 out of 5
Happy with the product
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A
Rating: 4 out of 5
Fluid site and easy to find what you're looking for.
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A
Rating: 2 out of 5
One of the bottles opened, the product lost some of its content. Consider better packaging for the products.
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Response from Patrice Mulato EN
Hello, Please excuse us for the inconvenience caused. We are forwarding the information to our logistics team. You can send a photo of the damaged package to [email protected] and we will take the necessary steps. We remain at your disposal, The Patrice Mulato team