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A
Rating: 4 out of 5
Product adequate to the description, it allowed me to try the hair color that suited me. Respect for delivery times.
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The order was quickly shipped and compliant
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A
Rating: 4 out of 5
Very ergonomic!
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A
Rating: 4 out of 5
No worries, Fast delivery
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A
Rating: 4 out of 5
Hello, I am a regular customer for a few years now (2016) and as I told you during a recent satisfaction survey, I have never received a commercial gesture on my orders. Never a discount, there are no more samples... I find that a shame.
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A
Rating: 4 out of 5
I don't know if it's my hair or the product, but I took the dry hair range and I find that I don't see much change... While with the dull hair range, much more (but in the meantime, hormonal changes etc...).
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Speed in the delivery of my order. Very pleasant products to use
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A
Rating: 4 out of 5
Very good service, delivery time respected, functional site. Just the package delivered on signature is a bit cumbersome.
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A
Rating: 4 out of 5
Very good products, fast delivery, one big downside though: the polystyrene 'chips' in the box... For plastic bottles I don't see the point, why not just use recycled paper to secure the product? Not very coherent with the concept of the naturalness of the products... Too bad! Nothing to complain about for the rest
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A
Rating: 4 out of 5
Fast shipping and reception.
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A
Rating: 4 out of 5
Product received very quickly !!
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A
Rating: 4 out of 5
Too bad some colors are no longer available. I have to make a mix. Otherwise, I like the product
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A
Rating: 4 out of 5
no problem with the product delivery.
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A
Rating: 4 out of 5
Serious. Fast
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A
Rating: 4 out of 5
Very well done! Intuitive
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A
Rating: 4 out of 5
Very good site. Too bad there are not more discounts.
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A
Rating: 4 out of 5
Excellent blue shampoo for blonde or white hair and moisturizing mask too
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A
Rating: 4 out of 5
Their site is very clear.
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A
Rating: 4 out of 5
The order arrived incomplete but they sent me the missing product after several requests.
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A
Rating: 4 out of 5
I have already had bugs during an order
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A
Rating: 4 out of 5
Fast shipping.
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A
Rating: 4 out of 5
Reliable site
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A
Rating: 4 out of 5
Well-made and clear site.
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A
Rating: 4 out of 5
Classic communication
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A
Rating: 4 out of 5
No problem, I am happy with the product, I just find that the bottle is not very practical for taking the product
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A
Rating: 4 out of 5
Good!
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A
Rating: 4 out of 5
Order received quickly, customer service available and efficient. Only the color did not hold on my hair. Maybe the henna I had applied..
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A
Rating: 3 out of 5
The site itself is clear and easy to navigate
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A
Rating: 4 out of 5
Good product, the delivery went well for a short delay
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A
Rating: 4 out of 5
Effective shampoo. To recommend
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A
Rating: 3 out of 5
does not cover white hair at all
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A
Rating: 3 out of 5
I ordered two items, received in two shipments but without explanations or tracking number, I initially thought it was an oversight. The least one could do would be to inform, it would avoid many issues. I will not recommend.
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Response from Patrice Mulato EN
Hello,
We are sorry for not informing you. Indeed, we had a stock shortage on your product and tried to send it to you as quickly as possible.
Best regards,
The Patrice Mulato team
We are sorry for not informing you. Indeed, we had a stock shortage on your product and tried to send it to you as quickly as possible.
Best regards,
The Patrice Mulato team
A
Rating: 3 out of 5
Being very allergic, I turned to this product. I am disappointed because on my white hair appears red while my hair is very black. Plus, I have scalp itching while this product is supposed to be safe!
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A
Rating: 4 out of 5
Convenient, easy order.
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A
Rating: 4 out of 5
Small accident during delivery, the products spilled in the box. Upon my request, they quickly sent me new products. Great!
The coloring itself is nice, it doesn't completely cover the white hair, some highlights persist but the result is quite good. The color fades with each wash and stains sheets and towels. You just need to equip yourself accordingly.
Overall, I am more than satisfied. I prefer this to chemical colorings.
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The coloring itself is nice, it doesn't completely cover the white hair, some highlights persist but the result is quite good. The color fades with each wash and stains sheets and towels. You just need to equip yourself accordingly.
Overall, I am more than satisfied. I prefer this to chemical colorings.
A
Rating: 4 out of 5
It was good, fast and impeccable delivery
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A
Rating: 4 out of 5
Good hair care but dissatisfied with the color. The chestnut is way too dark. The copper red just gives nice highlights in the sun. I would love to lighten them frankly but not with chemical products. Besides that, the hair is shiny.
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Response from Patrice Mulato EN
Hello,
Thank you for your feedback.
Please note that it is not possible to lighten hair with natural products.
Best regards,
The Patrice Mulato team
Thank you for your feedback.
Please note that it is not possible to lighten hair with natural products.
Best regards,
The Patrice Mulato team
A
Rating: 4 out of 5
The site is very well done, delivery is very fast and the products are very good
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