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S
Rating: 4 out of 5
Very good site! Serious and fast delivery!
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
4 star reviews
Reset filtersM
Rating: 4 out of 5
Site could be optimized
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C
Rating: 4 out of 5
Package received quickly.
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C
Rating: 4 out of 5
Clear and efficient site
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A
Rating: 4 out of 5
Very good site. Unfortunately, I received my products damaged during transport but the customer service was very responsive and quickly resent the products to me. Very satisfied!
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B
Rating: 4 out of 5
My package was not delivered to the expected location
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V
Rating: 4 out of 5
Products easy to use, I am satisfied with the shade obtained and the coverage of white hair. Just a downside on the color that visibly fades with each shampoo.
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C
Rating: 4 out of 5
Clear site, easy order, appreciated discount for the first order, the ability to accumulate loyalty points for discounts,
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A
Rating: 4 out of 5
Quality and natural products.
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P
Rating: 4 out of 5
The SEUR delivery person did not find our address. He did not search well. It is true that our small street is not very visible from the main road. It is 80 m from the Guardia Civil barracks.
Our building is part of the Marcadona complex at the top of Avenida Andalucia.
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Our building is part of the Marcadona complex at the top of Avenida Andalucia.
P
Rating: 4 out of 5
Understanding ok
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O
Rating: 4 out of 5
well done
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C
Rating: 4 out of 5
Very good site
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E
Rating: 4 out of 5
Well received my order. Fast shipping. Small downside, the care pot. It looks like it has already been opened. It's a shame there is no safety lid like face creams... because I found a small dead bug inside. After that, I can't wait to test the shampoo & care. I took this format to test and accompany me to maternity after my delivery. I hope the care will last until early May.
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Response from Patrice Mulato EN
Hello, Thank you very much for your feedback! We are delighted that your order arrived quickly. We understand your disappointment regarding the care, could you please indicate the batch number? (It starts with F). Best regards, The Patrice Mulato team
A
Rating: 4 out of 5
Can you replace the order on hold #65490 from 28/10/2024 for 1 color shampoo and 2 light brown 5.0? Please confirm and send it again.
Can you replace the order on hold #65490 from 28/10/2024 for 1 color shampoo and 2 light brown 5.0? Thank you for confirming and sending it again.
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Can you replace the order on hold #65490 from 28/10/2024 for 1 color shampoo and 2 light brown 5.0? Thank you for confirming and sending it again.
M
Rating: 4 out of 5
I am satisfied with the product and I appreciate the fast delivery. I have light hair with highlights and I will look for a product that makes detangling easier without weighing them down; I need to be told which product I should order. I now have fine and thinning hair and I am looking to regain some volume. Thank you for your advice.
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V
Rating: 4 out of 5
The site is ergonomic and quite pleasant, but a real plus would be to be able to upload a photo to simulate with each of the coloring products the potential result (see the Chanel lipstick simulator)
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S
Rating: 4 out of 5
Navigation could be a bit smoother
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P
Rating: 4 out of 5
No problem
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L
Rating: 4 out of 5
Hello
Fast, efficient, top-notch.
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Fast, efficient, top-notch.
N
Rating: 4 out of 5
the product meets the demand but does not last long.
I was perhaps expecting a little accompaniment of the products or a sample to discover the range
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I was perhaps expecting a little accompaniment of the products or a sample to discover the range
M
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
I have ordered several times
Satisfied with the products on the site and the delivery of the order
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Satisfied with the products on the site and the delivery of the order
I
Rating: 4 out of 5
Well-constructed site, easy to find products
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M
Rating: 4 out of 5
The order was delivered quickly, the package is not damaged and the products received are indeed the ordered products.
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C
Rating: 4 out of 5
Good site with a lot of choices and fast delivery, I recommend
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M
Rating: 4 out of 5
The site is very well made. No problem.
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A
Rating: 4 out of 5
Super repigmenting range, lasts long, but much less effective on the lengths.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I don't see all the hair dye colors to shop and I would like to see a full color chart.
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A
Rating: 4 out of 5
Good experience, fast delivery.
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A
Rating: 4 out of 5
I found what I was looking for on the site, with a good promotion.
Fast and careful shipping.
The order arrived quickly, so quickly that it is still marked as pending on my account.
I had a doubt about the package when I received the email from the post office because I did not receive any email to notify me of the departure of my order as one usually receives with other sales sites.
A small bug to review because I really thought it was a scam.
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Fast and careful shipping.
The order arrived quickly, so quickly that it is still marked as pending on my account.
I had a doubt about the package when I received the email from the post office because I did not receive any email to notify me of the departure of my order as one usually receives with other sales sites.
A small bug to review because I really thought it was a scam.
A
Rating: 4 out of 5
Very good for years, the only downside since the site modification is that there is no way to change the delivery address to a relay point in Palma de Mallorca. I have to call for it to be taken into account...
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A
Rating: 4 out of 5
I already know this brand. I am happy with it. Delivery, nothing to say. Top notch.
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A
Rating: 4 out of 5
Detailed products, with well-made usage descriptions.
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A
Rating: 4 out of 5
The shampoo dries the hair a lot, impossible to use a brush without leaving a mass of hair after shampooing, the treatment is great though, I got the expected result, a very nice shine and the hair is soft afterwards. However, regarding the delivery, you shouldn't be in a hurry, I reordered a few days ago and it is still pending on the site.
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A
Rating: 4 out of 5
Very good product, both natural and colors hair well for a month. However, you have to pay the price! No gloves or soothing balm provided.
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A
Rating: 4 out of 5
Had to remove a star because it took over a month to receive my order to the UK. My initial order wasn't received despite the payment being taken. However, patricemulato.com redeemed themselves and sorted it all out in style. Thank you!
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