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A
Rating: 4 out of 5
Good
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
4 star reviews
Reset filtersA
Rating: 4 out of 5
A simple online order and a compliant and fast delivery. Satisfactory transaction therefore.
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A
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 4 out of 5
No problem with the service and delivery.
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A
Rating: 4 out of 5
Happy with the product
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A
Rating: 4 out of 5
Fluid site and easy to find what you're looking for.
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A
Rating: 4 out of 5
Very clear site, easy to navigate.
The test to choose the repigmenting products could be more elaborate by offering mixes and more shades based on the base color, for example.
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The test to choose the repigmenting products could be more elaborate by offering mixes and more shades based on the base color, for example.
A
Rating: 4 out of 5
Honestly, I prefer the Facebook page. Much more attractive with its videos, tips, and advice
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A
Rating: 4 out of 5
I sometimes have trouble finding the product I am looking for. You have to type the exact name otherwise through the ranges you may not necessarily find it.
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 4 out of 5
Okay and fast delivery. Products are always good. However, the card is huge for a small item.
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A
Rating: 4 out of 5
I am very eager to see how my complaint will be handled
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A
Rating: 4 out of 5
My order arrived well but in the package, instead of the anti-dandruff lotion, there was a shampoo.
I placed a new order for a lotion and again I noticed while looking at my order confirmation after payment that it was again a shampoo instead of the lotion.
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I placed a new order for a lotion and again I noticed while looking at my order confirmation after payment that it was again a shampoo instead of the lotion.
Response from Patrice Mulato EN
Hello, We do not have an anti-dandruff lotion on our website. Only a shampoo and an exfoliating treatment. Best regards, The Patrice Mulato team
A
Rating: 4 out of 5
I find the site quite complete in terms of products and explanations on their uses.
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A
Rating: 4 out of 5
The products are pleasant (the repigmenting treatments are very good)
I still can't find the color one effective for a light ash blonde that covers white hair
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I still can't find the color one effective for a light ash blonde that covers white hair
A
Rating: 4 out of 5
Products conform to the order, delivery wait time a bit long.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
an easy-to-use site, order confirmation received on time, if only the estimated delivery date could be mentioned when ordering.
otherwise everything is ok.
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otherwise everything is ok.
A
Rating: 4 out of 5
Navigation nothing to complain about, but the shampoo had leaked in the package
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A
Rating: 4 out of 5
Site quite clear, perfect delivery (fast and without problems) received in my mailbox.
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A
Rating: 4 out of 5
Well done site.
Order received very quickly.
For the products I am waiting to test them.
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Order received very quickly.
For the products I am waiting to test them.
A
Rating: 4 out of 5
Order received quite quickly and complete
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A
Rating: 4 out of 5
I recommend
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A
Rating: 4 out of 5
Navigation was difficult at first. Then okay.
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A
Rating: 4 out of 5
The products are excellent - the distribution caps are useless; the product, especially the repigmenting ones, does not pass through the opening..
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A
Rating: 4 out of 5
Good pleasant products, gentle on the hair. Sometimes a few white hairs persist but overall very satisfied :)
An idea would be to make refills to avoid taking bottles again and requiring less plastic :)
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An idea would be to make refills to avoid taking bottles again and requiring less plastic :)
A
Rating: 4 out of 5
I ordered for the first time on the site. Very fast reception time. I just tested the natural coloring 'color one', I did the test on their site to help me choose the color but the result seems too dark to me and; what is destabilizing is that the container (the bottle) is expressed in ml while to prepare your coloring it's in grams. So, it ends up being very expensive because I practically used the whole bottle just for 1 coloring.
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A
Rating: 4 out of 5
Good products I highly recommend
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A
Rating: 4 out of 5
Easy site navigation, waiting for delivery
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A
Rating: 4 out of 5
I didn't succeed on the first try
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Order placed on August 13. Although a tracking number was given to me, there was no possible indication. I called, the receptionist was really great. She also saw the problem. Since it was for a wedding 2 days later, she advised me to buy it from one of her retailers near my home. I am delighted with the customer service, I am just waiting for the refund of the package. And after trying the shampoo and the color-repair treatment, I can say it's great! Even the hairdresser this morning told me great result. Thank you
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A
Rating: 4 out of 5
I find the natural One color satisfactory but I think that for the price there should be a bit more quantity. I have medium-length hair and each time I have to start a new tube, the quantity is not sufficient for a single application. Here is my opinion. Best regards.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
fast and efficient
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A
Rating: 4 out of 5
effective and secure
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A
Rating: 4 out of 5
hello
I have already used the product I am ordering and I am very satisfied
so I continue and I talk about it to those around me
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I have already used the product I am ordering and I am very satisfied
so I continue and I talk about it to those around me
A
Rating: 4 out of 5
Well-made site.
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A
Rating: 4 out of 5
Nothing to complain about
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A
Rating: 4 out of 5
Very easy to use
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