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G
Rating: 5 out of 5
The site is easy to access and has a nice presentation of the items. Fast delivery. Quality of the balls, impeccable. I recommend.
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 191 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend
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T
Rating: 5 out of 5
Correct delivery - the items I ordered are as expected. Recommend OBUT pétanque
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C
Rating: 5 out of 5
Customer service is top notch. I recommend
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S
Rating: 5 out of 5
Top notch
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T
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
Deadline, order compliance, price. Perfect.
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J
Rating: 5 out of 5
Wide choice of products Interesting prices
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J
Rating: 5 out of 5
Perfect timing Product in accordance with my expectations. I recommend this platform
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S
Rating: 5 out of 5
Very good product
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L
Rating: 3 out of 5
The site is good but I find it hard to see the brands. I remember it was simpler before
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S
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Fast delivery
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N
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Fast and perfect
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T
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Very satisfied
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F
Rating: 5 out of 5
Very serious site
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V
Rating: 4 out of 5
Only XXL available on the jerseys, €7 for delivery even at a relay point, I find that excessively expensive. Otherwise, the rest is really correct and acceptable.
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N
Rating: 5 out of 5
Fast shipping good tracking the engraving on the pétanque balls is beautiful I highly recommend very serious
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A
Rating: 5 out of 5
Excellent service. Fast delivery and in line with my expectations.
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B
Rating: 5 out of 5
Nothing to say reduced delay no bad surprise
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A
Rating: 5 out of 5
Always to perfection
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M
Rating: 4 out of 5
Fast and top
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R
Rating: 5 out of 5
Perfect top service Exceptional quality
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast and very good. Beautiful engravings. Bag too. It's for my grandson's 8th birthday. I think he will be very happy.
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M
Rating: 5 out of 5
Everything is perfect
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S
Rating: 1 out of 5
Non-respect of deadlines
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. Unfortunately, an error in the chosen payment method delayed your order, as we explained to you by email, which delayed your order. Nevertheless, we have refunded the shipping costs in return and did our best to ensure it shipped as quickly as possible. Best regards, The petanqueshop.com team
A
Rating: 2 out of 5
Very difficult to order, repeatedly asks for the address, goes back, etc... I took a long time to finalize my order. Otherwise, the products and prices are fine.
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Response from PétanqueShop
Hello, Thank you for your feedback and we are truly sorry to hear that your ordering experience did not meet your expectations. We appreciate your patience and take your comments very seriously, as they help us improve our process. However, we are glad that you found our products and prices satisfactory. Your satisfaction is essential to us. Best regards, The petanqueshop.com team
T
Rating: 5 out of 5
Product conforms to the order with good quality engraving. Package received within the announced deadlines.
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J
Rating: 2 out of 5
The proposed sizes are too small
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Response from PétanqueShop
Hello, You ordered a Marseillaise jersey, it is a sports-type t-shirt and is therefore closer to the body than a normal t-shirt, like what you might find with a football jersey. Nevertheless, the sizes are normal. Best regards, The petanqueshop.com team
C
Rating: 5 out of 5
This is my 2nd order on this site, and the service is always excellent, I received my balls in 72 hours, which shows your efficiency. However, I did not get the free engraving this time! I'm joking of course...
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D
Rating: 1 out of 5
The balls are beautiful, at 175€, they can. But you could have offered me the bip and the canvas cover. Stingy.
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Response from PétanqueShop
Hello, A cleaning cloth and a target are offered with the order of a competition triplet. Unfortunately, I see on your order that these do not appear. These items are automatically added to the cart when a competition triplet is added to the cart. The only way to remove them is to delete these items from your cart. A manipulation must have been performed on your cart, and that is why you did not receive the gifts. Best regards, The petanqueshop.com team
S
Rating: 1 out of 5
Hello, I would like to express my dissatisfaction with the quality of the engraving done and charged extra. Given the quality of the product, the engraving does not meet my expectations: not centered and not straight, I find that deplorable. Finally, an email was sent to me to give me a credit for the price of the engraving. I seriously think that the service is not up to par.
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Response from PétanqueShop
Hello, As indicated in our exchanges, the engravings are placed by hand, and in small spaces like that of the Iris, it is more difficult to be centered. This does not affect the quality of the ball at all. We made you a proposal for which we are still waiting for your feedback. Please get back to us to let us know whether or not you accept what we propose. Best regards, The Petanqueshop.com team
A
Rating: 5 out of 5
Pleasantly precise, no unpleasant surprises
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F
Rating: 5 out of 5
I find that the shipping is quite long considering France is just next door. Because I play in a tournament.
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D
Rating: 4 out of 5
A lot of choices and fast delivery. Perfect!
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F
Rating: 5 out of 5
Perfect product, fast delivery. Thank you
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A
Rating: 1 out of 5
It's a shame!!! I paid for express delivery because I am in a hurry, and every day I receive an email saying I will receive it before 1 PM since 09/07 and I receive nothing!!!!
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Response from PétanqueShop
Hello, We are truly sorry to learn that your experience with our delivery services did not meet your expectations. We understand your frustration. However, your package did leave our premises on time. Unfortunately, once your package is in the hands of the carrier, we no longer have control over the delivery and are dependent on the quality of their work. We will proceed with the refund of your shipping costs. Thank you for your understanding. Best regards, The petanqueshop.com team