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E
Rating: 4 out of 5
thank you
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 190 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersJ
Rating: 1 out of 5
Delivery really lamentable, more than 2 days late, no news of the delivery.
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Response from PétanqueShop
Hello, Your order placed on January 30 at 12:13 was shipped on January 30 at 13:51, we can hardly do faster. We are unfortunately dependent on the carrier's delays which can be more or less long. We are sorry for the inconvenience caused although independent of our will.
H
Rating: 4 out of 5
Well-made site
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D
Rating: 4 out of 5
Someone attentive and good advice.
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D
Rating: 4 out of 5
It's a shame there's a missing space (planned for 2) between the T and the 2. I hope the recipient will be happy with their gift.
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B
Rating: 4 out of 5
Alignment default engraving reference of the balls, otherwise correct and fast delivery.
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B
Rating: 4 out of 5
Delivery order quite fast, it's appreciated
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R
Rating: 1 out of 5
Before asking for my opinion, maybe you should receive the merchandise
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Response from PétanqueShop
Hello, We are sorry to hear that you have not yet received your order. We understand how frustrating this can be. Please feel free to contact us directly so that we can check the status of your delivery and provide you with any necessary assistance. Best regards. The petanqueshop team
P
Rating: 3 out of 5
Hello, I had to try three times to order, because the frame already with the name and surname, means that if you want to go directly to the bank code, it remains clear and does not take the information. Once I typed my bank details to the end, but it ended up with trying again. Finally the 3rd was the right one. Otherwise the product gives a good feeling.
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P
Rating: 4 out of 5
Fast delivery, very beautiful ball conforms to my expectations
To see over time I can recommend
Only downside the chifonette as a gift I would have preferred a meter
Best regards
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To see over time I can recommend
Only downside the chifonette as a gift I would have preferred a meter
Best regards
T
Rating: 1 out of 5
I STILL HAVE NOT RECEIVED THE ORDER EVEN THOUGH YOU ASSURED ME THAT IT HAD BEEN RECEIVED BY THE SELECTED RELAY, IT HAS STILL NOT ARRIVED
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Response from PétanqueShop
Hello, Your package is indicated as delivered to the relay point on Sunday, February 1st. Thank you for your understanding
I
Rating: 4 out of 5
I waited for it on Friday and it arrived on Saturday. Not very serious and super beautiful product
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G
Rating: 4 out of 5
Very good welcome. Nice petanque shop
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A
Rating: 4 out of 5
Easy navigation, fast delivery
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K
Rating: 4 out of 5
I recommend it, good.
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J
Rating: 3 out of 5
For loyal customers, it would be nice to have a little better gift especially when buying balls at 220 €.
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M
Rating: 4 out of 5
Very fast delivery.
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M
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Nothing to report.
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B
Rating: 3 out of 5
Personalization on few products and very limited to 11 characters only and in fact, on petanque circles, it is just a simple engraving, much less visible than the Bon Tir brand, so in terms of communication, visibility is not very effective and yet the cost of personalization is 7.50 per piece for a basic product at 9 euros, which means a unit cost of 16.50, or +83% for a rather unsatisfactory result.
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R
Rating: 4 out of 5
Nothing to report. Everything went well.
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S
Rating: 3 out of 5
Too slow
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S
Rating: 3 out of 5
Good
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M
Rating: 4 out of 5
Very good follow-up, and fast
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L
Rating: 3 out of 5
Good overall but the loyalty points are valid for 1 year, so it doesn't really help
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S
Rating: 4 out of 5
Very good ball
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J
Rating: 4 out of 5
Satisfied with the content. Delivery delayed due to the relay point being closed on the scheduled delivery day
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J
Rating: 2 out of 5
Since my comments are not taken into account, why ask me for them
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J
Rating: 2 out of 5
Hello, I received the petanque balls within the allotted time and they correspond very well to my order. My review is negative because I could not use my loyalty points to deduct from my order amount and I think that given my age (83 years), they are lost. Please correct this anomaly for your future customers. The first response from your customer service did not satisfy me as I felt they were treating me like an idiot. Thank you anyway.
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Y
Rating: 4 out of 5
Good
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J
Rating: 1 out of 5
Wrong bag ordered a 6 ball bag good shot not a small bag
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to learn that the bag received does not match your purchase. We invite you to contact our customer service directly to resolve this issue. Thank you for your understanding. Best regards. The petanqueshop team
B
Rating: 4 out of 5
A bit of trouble on the site but I was able to reach someone by phone
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F
Rating: 1 out of 5
I will give you a favorable review when the package is delivered since you are having difficulties doing so... please fix the problem quickly, thank you
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Response from PétanqueShop
Hello, We understand your frustration regarding the delivery of your package and we sincerely apologize. However, on our side, we engraved and shipped your triplet on the same day of your purchase. It is therefore difficult to be faster. The delivery of your package is scheduled for the beginning of this week. Thank you for your understanding. Best regards. The petanqueshop team
P
Rating: 4 out of 5
Very fast delivery, less than 48 hours
However, I do not have the warranty card, just the label on the box! Is it possible to have it?
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However, I do not have the warranty card, just the label on the box! Is it possible to have it?
J
Rating: 4 out of 5
Perfect
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P
Rating: 4 out of 5
Simple and professional
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A
Rating: 4 out of 5
Hello
I have placed three orders. This site was recommended to me by a friend. No disappointment, navigation, choice, secure ordering, personalization and deadlines respected, My last order is for a friend.
Thanks
Best regards
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I have placed three orders. This site was recommended to me by a friend. No disappointment, navigation, choice, secure ordering, personalization and deadlines respected, My last order is for a friend.
Thanks
Best regards
R
Rating: 4 out of 5
Good well-balanced pétanque balls, as good for shooting as for pointing
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G
Rating: 4 out of 5
Beautiful triplet
A downside:
The engraving too large that catches at the hand exit
Too bad!
Best regards
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A downside:
The engraving too large that catches at the hand exit
Too bad!
Best regards
T
Rating: 4 out of 5
Already ordered, so far not disappointed
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