Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 190 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 1, 2, 3 and 4 stars

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P
Patrick G.
Rating: 4 out of 5
following a purchase from 11/12/2025
Very good site, product sent quickly
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Pascal T.
Rating: 4 out of 5
following a purchase from 13/12/2025
Very good except for the meter whose chain broke after 15 minutes
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Geoffrey M.
Rating: 1 out of 5
following a purchase from 11/12/2025
I do not recommend going to petanquestock
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Response from PétanqueShop
Hello, We are sorry to hear that your experience did not meet your expectations. Please know that we place great importance on our customers' satisfaction and we would like to understand the details of your situation in order to improve our services. Indeed, we do not understand your message as you ordered on 11/12 and your order was shipped the same day. Please do not hesitate to contact us directly if you have a problem with your order. Best regards. The petanqueshop team
H
Henri C.
Rating: 4 out of 5
following a purchase from 19/12/2025
not received yet
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Philippe C.
Rating: 4 out of 5
following a purchase from 15/12/2025
very good
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Retraite Sportive T.
Rating: 2 out of 5
following a purchase from 16/12/2025
Refusal of the seller to apply the 15% discount that we usually have with Pétanque Shop. How to explain to our members for which we buy your PVC pétanques 74mm/680gr that the price is >> last order?
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Response from PétanqueShop
Hello, The 15% discount was applied because you had ordered a certain number of quantities, we unfortunately cannot apply this kind of discount on all orders. Moreover, a discount was added in loyalty points during your last order. Thank you for your understanding
J
Jean Bernard J.
Rating: 2 out of 5
following a purchase from 18/12/2025
Still not received?
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Response from PétanqueShop
Hello, You ordered on Thursday 18/12 in the evening. Your order was shipped on Friday 19/12. Delivery is therefore expected at the beginning of this week, as indicated in your order confirmation email. Thank you for your understanding. Best regards, The PétanqueShop team
C
Claude R.
Rating: 4 out of 5
following a purchase from 08/12/2025
Clear site
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Philippe G.
Rating: 4 out of 5
following a purchase from 16/12/2025
This is my favorite site to order balls. The latest modifications to the site are not very effective
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Pierre R.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very satisfied with the advice
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Laurent H.
Rating: 4 out of 5
following a purchase from 10/12/2025
Very good balls
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Marc B.
Rating: 4 out of 5
following a purchase from 16/12/2025
Very good, serious and the customer service are knowledgeable
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Stella C.
Rating: 4 out of 5
following a purchase from 07/12/2025
Very good, with choice, intuitive
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Stephane R.
Rating: 1 out of 5
following a purchase from 10/12/2025
Hello, very disappointed, the package seems to be lost and we have no news. This is a Christmas gift, surprise certainly missed, thank you.
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Response from PétanqueShop
Hello, do not hesitate to contact us directly so that we can provide you with all the necessary assistance. Your package seems to still be in transit as it was scanned today and has arrived in your department. Delivery should therefore be made soon. Thank you for your understanding. The petanqueshop team
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Edouard C.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very user-friendly site with many brands and very complete. I recommend
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Cyrille L.
Rating: 4 out of 5
following a purchase from 10/12/2025
Rather satisfied
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Patrick P.
Rating: 4 out of 5
following a purchase from 15/12/2025
Compliant
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Manuel L.
Rating: 4 out of 5
following a purchase from 16/12/2025
Easy site for orders, clear. Fast delivery.
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Kelly H.
Rating: 1 out of 5
following a purchase from 09/12/2025
I still have not received the order. The package has not moved since December 11th while I was supposed to be delivered on December 11th.
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that your order has not arrived within the expected time. We fully understand the frustration this may cause. We encourage you to contact us directly so that we can help you resolve this issue as soon as possible. Thank you for your understanding. The petanqueshop team
H
Henri F.
Rating: 4 out of 5
following a purchase from 15/12/2025
Everything is clear
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Thierry L.
Rating: 1 out of 5
following a purchase from 11/12/2025
I am not happy with the color of the bag received even though it is noted that you are delivered the available colors
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Isabelle B.
Rating: 4 out of 5
following a purchase from 09/12/2025
very good site
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Catherine D.
Rating: 3 out of 5
following a purchase from 11/12/2025
Order of tricolor balls. Easy site navigation. Fast delivery. But the balls are already a bit damaged. Paint a bit chipped. It's a gift to give, it's not super pleasant
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David S.
Rating: 4 out of 5
following a purchase from 08/12/2025
Nothing to say
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Bernard G.
Rating: 4 out of 5
following a purchase from 10/12/2025
The gifts are a bit weak compared to the twisted site but your service is very good
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Jean Paul S.
Rating: 3 out of 5
following a purchase from 09/12/2025
I still do not have my package. Problem with the Post Office which only opens in the afternoons. In the morning, Friday being unavailable after that it was the weekend, so waiting until tomorrow for my balls. I don't see why the package is not delivered to me like dozens that I receive.
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Eric T.
Rating: 4 out of 5
following a purchase from 11/12/2025
You are missing the Toro balls bought by MS (Toro 119+)
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Sophie T.
Rating: 4 out of 5
following a purchase from 10/12/2025
Good customer service Fast delivery
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Paul I.
Rating: 1 out of 5
following a purchase from 12/12/2025
I received your request for feedback before receiving my order. Bad sync preventing me from judging your haste to gather feedback
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Response from PétanqueShop
Hello, We understand your frustration regarding the feedback request sent before the receipt of your order. We appreciate your feedback which helps us improve our communication. Please do not hesitate to contact us for any questions or assistance. Best regards. The petanqueshop team
L
Ludovic R.
Rating: 4 out of 5
following a purchase from 29/11/2025
Very good
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Patrick M.
Rating: 4 out of 5
following a purchase from 02/12/2025
fast delivery
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Jerome A.
Rating: 4 out of 5
following a purchase from 07/12/2025
Fast delivery
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John J.
Rating: 4 out of 5
following a purchase from 29/10/2025
Fast delivery, wide choice of balls and customization.
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Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 10/12/2025
Very pleasant site to browse. Wide choice
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Patrick Z.
Rating: 4 out of 5
following a purchase from 11/11/2025
I found it very good, received quite quickly.
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Laurent P.
Rating: 4 out of 5
following a purchase from 29/10/2025
Good contact, I am a good customer, I recommend
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Jean-Marie M.
Rating: 3 out of 5
following a purchase from 28/10/2025
not happy at all because the inscriptions were not made on the backpacks
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Eric W.
Rating: 4 out of 5
following a purchase from 05/12/2025
Nothing to report
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Magali B.
Rating: 2 out of 5
following a purchase from 02/12/2025
The quality of the paint on your piglets is of very poor quality. It lacks another coat of paint, the paint runs. For the white paint, it highlights the imperfections.... The boxwood is an excellent choice of wood.
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Nicolas D.
Rating: 3 out of 5
following a purchase from 28/11/2025
I received my order but after checking, the meter is missing...
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