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C
Rating: 3 out of 5
I have not yet received my order
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
Fast delivery but the balls (delivered in cardboard) arrived with several rust spots on the grooves (on each ball). To avoid returning, nylon brushing with a screwdriver + WD40 lubricant and satisfactory result but I would have preferred to receive them in perfect condition.
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T
Rating: 4 out of 5
Satisfied with the texture and feel, interesting balls for shooting but I think I made a mistake with the diameter. I think diameter 75 is a bit too big, 74 would have been perfect. Thank you.
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T
Rating: 3 out of 5
Good
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R
Rating: 4 out of 5
Good site
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S
Rating: 4 out of 5
The order went well, it would be good to have more photos of the product to make a good opinion before ordering. Fast delivery, but shipping costs are high in my opinion, via a relay point, given the package, I think it could be less expensive.
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P
Rating: 3 out of 5
Magnetic pig does not stick to the magnet
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I
Rating: 4 out of 5
Very good
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F
Rating: 2 out of 5
Disappointed with some sizes m corresponding to s, l, m xll to xl
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Response from PétanqueShop
Hello, Thank you for taking the time to share your impressions. We are sorry to learn that the sizes do not meet your expectations. From one brand to another, it can indeed happen that sizes are different. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
J
Rating: 4 out of 5
Great choice of competition ball brands, regret no discount for Father's Day.
Still waiting for delivery after 5 days, so do not take into account the announced deliveries
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Still waiting for delivery after 5 days, so do not take into account the announced deliveries
M
Rating: 1 out of 5
Bag sewing torn
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Response from PétanqueShop
Hello, Thank you for sharing your experience, even though we are sorry to learn that the quality of the bag did not meet your expectations. However, we have already contacted you by email to resolve this issue and handle the after-sales service. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
H
Rating: 4 out of 5
Fast
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Y
Rating: 4 out of 5
Fast delivery, impeccable ball
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J
Rating: 4 out of 5
Well received on time.
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T
Rating: 4 out of 5
Easy to access and navigate site. Order and delivery on the scheduled date. Only downside: no pickup bridge, so must wait at home.
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K
Rating: 1 out of 5
Order still not received, even though I am at home on the announced delivery days! Father's Day gift missed... very disappointed.
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that your package was not delivered to you on the desired date. However, you placed your order on Monday, June 9 at 9:14 PM and we shipped it on Tuesday, June 10. The carrier tried to deliver it to you on Thursday, June 12 but you were absent. The package was therefore dropped off at the nearest post office. Thank you for your understanding. Best regards, The petanqueshop.com team
J
Rating: 4 out of 5
Deadline respected and nice gift in the package. Thank you.
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C
Rating: 1 out of 5
Never ordered an item from you that I paid €50 more on another site to have it without fail on 15/06 instead of 16/06. Delivery was scheduled between 8 am and 1 pm and at 1 pm I was informed that my delivery was postponed to 16/06. I find this really unacceptable.
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Response from PétanqueShop
Hello, Thank you for sharing your experience, although we are sorry to hear that your order was not delivered as planned. However, you placed your order on Thursday, June 12 at 9:20 PM and we shipped it on Friday, June 13. If your order was delivered a day late (delivery made on Monday, June 16), this is due to the carrier and not our services. Furthermore, we have addressed your issue by email. Thank you for your understanding. Best regards, The petanqueshop.com team
E
Rating: 4 out of 5
Very easy to handle, pleasant to search for what you need
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L
Rating: 4 out of 5
Good value for money, inquiries are handled quickly.
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C
Rating: 1 out of 5
I paid higher shipping fees to have my package the next day, it's been 3 days that I've been waiting
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that you encountered a problem with the delivery of your package. Your satisfaction is our priority, and we understand how frustrating it is to wait for a shipment. We take your feedback very seriously and will look into what may have happened. However, your package was indeed prepared and shipped on time by our teams, and the delivery issue lies with the carrier. As soon as you receive your package, please get back to us so we can open a claim with the carrier. Thank you for your understanding and patience. Best regards, The petanqueshop.com team
J
Rating: 3 out of 5
Very fast
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L
Rating: 2 out of 5
Delivery too long
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Response from PétanqueShop
Hello, When placing your order, we indicated a delivery date between June 16 and June 30. Your order was shipped on June 11 from our premises for delivery by June 14 at the latest, which is before the shortest deadline announced when placing your order.
L
Rating: 4 out of 5
Quality of the match+ triplet very good. Customer reception at the store average
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N
Rating: 4 out of 5
The trophies are pretty, a bit smaller than I thought.
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T
Rating: 4 out of 5
Very good except for the product specifications, I find that sometimes it's not enough. But for the rest, nothing to complain about.
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S
Rating: 4 out of 5
Very very good
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A
Rating: 2 out of 5
A delivery scheduled for June 13 or 14 and finally announced for June 18, it's not worth taking colissimo after all.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your delivery experience. We understand that this delay from the carrier can be frustrating and we apologize for the inconvenience caused, although it is independent of our will. Indeed, we engraved and shipped your triplet on the same day as your order, knowing that you ordered in the early afternoon. However, the delivery times to Corsica are always uncertain during the summer period. Indeed, tourists' luggage is prioritized over the delivery of packages. Consequently, this can lead to longer delays to this destination. We thank you for your patience and understanding. Best regards, The petanqueshop.com team
E
Rating: 4 out of 5
Super fast shipping and thanks for the cap.
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R
Rating: 4 out of 5
Small problem, the balls I had chosen were no longer available, but the choice is huge!
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D
Rating: 4 out of 5
Always been happy.
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O
Rating: 4 out of 5
Many products, clear explanation. As a petanque lover, a must.
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A
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
Order placed without issue, waiting to see the reception....
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B
Rating: 4 out of 5
Nothing to say, package received quickly without any problem
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C
Rating: 3 out of 5
Quite fast
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S
Rating: 2 out of 5
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team
S
Rating: 4 out of 5
Very serious, very well respects deadlines
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S
Rating: 4 out of 5
Serious site with easy ordering except for clothing sizes
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A
Rating: 2 out of 5
Balls full of touch-up marks (certainly due to manufacturing imperfections) Above given the price.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that you encountered imperfections on our balls, as we are committed to offering quality products. Can you send us a photo of your triplet so that we can see the defects of your triplet and find a solution? Thank you in advance for your feedback. Best regards, The petanqueshop.com team