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J
Rating: 4 out of 5
Shipping and reception very fast, too bad the personalized engraving is too deep it catches.
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersR
Rating: 1 out of 5
I was supposed to be delivered today, I still haven't received anything, I paid for express delivery
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Response from PétanqueShop
Hello,
You ordered on Tuesday, June 30 at 6:30 PM. We engraved and shipped your triplet as soon as Wednesday, July 1. On our side, we cannot be faster.
Once the package is shipped, it is in the hands of the carrier and it becomes independent of our will. Moreover, when you placed your order, we communicated an indicative delivery date between July 2 and 3. Your package can still be delivered today and therefore within the expected timeframe.
Thank you for your understanding
Best regards.
The PétanqueShop team
You ordered on Tuesday, June 30 at 6:30 PM. We engraved and shipped your triplet as soon as Wednesday, July 1. On our side, we cannot be faster.
Once the package is shipped, it is in the hands of the carrier and it becomes independent of our will. Moreover, when you placed your order, we communicated an indicative delivery date between July 2 and 3. Your package can still be delivered today and therefore within the expected timeframe.
Thank you for your understanding
Best regards.
The PétanqueShop team
S
Rating: 4 out of 5
Reliable
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D
Rating: 3 out of 5
Aaa
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E
Rating: 2 out of 5
Incomplete order and they tell me otherwise, it's a shame it's my word against theirs and I lost
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Response from PétanqueShop
Hello,
As we indicated to you by email, the coin heads or tails was placed in the plastic packaging of the bag. Furthermore, this bag was added as a gift, although it was not included in your order.
We also inform you that another coin heads or tails has been sent to you.
Thank you for your understanding.
Best regards,
The petanqueshop team
As we indicated to you by email, the coin heads or tails was placed in the plastic packaging of the bag. Furthermore, this bag was added as a gift, although it was not included in your order.
We also inform you that another coin heads or tails has been sent to you.
Thank you for your understanding.
Best regards,
The petanqueshop team
J
Rating: 4 out of 5
The choice of RCX was calculated but my partner finds that they really mark a lot after 3 or 4 games
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D
Rating: 4 out of 5
Fast shipping, very satisfied with the MS but a bit disappointed not to have received a gift.
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T
Rating: 4 out of 5
Delivery speed is perfect. A small downside, I think the package should be a little more secured.
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O
Rating: 4 out of 5
Product compliant but the package was damaged opened the t-shirts were missing!
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L
Rating: 1 out of 5
Most expensive delivery choice for a mandatory date shipment... deadline exceeded... missed birthday... package still not received
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Response from PétanqueShop
Hello,
We are sincerely sorry to learn that your order did not arrive on time for the special day you had planned.
The delivery of your package was scheduled for Saturday 27/06. However, you requested a rescheduling of the delivery. This request often leads to delivery delays due to the special processing it entails with the carrier.
Thank you for your understanding.
Best regards.
The PétanqueShop team
We are sincerely sorry to learn that your order did not arrive on time for the special day you had planned.
The delivery of your package was scheduled for Saturday 27/06. However, you requested a rescheduling of the delivery. This request often leads to delivery delays due to the special processing it entails with the carrier.
Thank you for your understanding.
Best regards.
The PétanqueShop team
P
Rating: 4 out of 5
Complicated when you have a gift card, fortunately the customer service is very responsive
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A
Rating: 4 out of 5
Very fast delivery, very satisfied with my CX COU beautiful engraving thank you
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P
Rating: 4 out of 5
All good
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J
Rating: 4 out of 5
Fast delivery
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P
Rating: 2 out of 5
Be careful with the photos that do not always match what you receive.
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Response from PétanqueShop
Hello,
Thank you for taking the time to share your opinion. We understand your disappointment regarding the difference between the photos and the products received. This complaint has already been addressed by our customer service.
Thank you for your understanding.
Best regards.
The petanqueshop team
Thank you for taking the time to share your opinion. We understand your disappointment regarding the difference between the photos and the products received. This complaint has already been addressed by our customer service.
Thank you for your understanding.
Best regards.
The petanqueshop team
F
Rating: 1 out of 5
The engraving of the Occitan cross is not deep enough
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Response from PétanqueShop
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that the engraving of the Occitan cross does not meet your expectations. Your opinion is valuable and we will examine it carefully.
Best regards.
The petanqueshop team
Thank you for taking the time to share your feedback. We are sorry to learn that the engraving of the Occitan cross does not meet your expectations. Your opinion is valuable and we will examine it carefully.
Best regards.
The petanqueshop team
R
Rating: 4 out of 5
I received my triplet and accessories well but unfortunately received a blue acrylic marker instead of a green one, a bit disappointed
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D
Rating: 2 out of 5
The sizes offered are very far from reality…
I usually wear XL but I dress in L and even with 3XL the size is tight
Return shipping costs at my expense, so at some point I stop sending them back
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I usually wear XL but I dress in L and even with 3XL the size is tight
Return shipping costs at my expense, so at some point I stop sending them back
V
Rating: 4 out of 5
fast delivery
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S
Rating: 3 out of 5
A bit complicated to register online
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L
Rating: 2 out of 5
I received my first order with a defect on my triplet waiting to have my triplet redone
Otherwise in terms of order speed 5 stars
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Otherwise in terms of order speed 5 stars
Response from PétanqueShop
Hello,
We are sorry to learn that your triplet has a defect.
Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.
We hope that the responsiveness of our customer service and the solution provided will satisfy you.
Thank you for your positive feedback on the speed of your order.
Best regards.
The PetanqueShop team
We are sorry to learn that your triplet has a defect.
Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.
We hope that the responsiveness of our customer service and the solution provided will satisfy you.
Thank you for your positive feedback on the speed of your order.
Best regards.
The PetanqueShop team
J
Rating: 4 out of 5
Good value for money.
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V
Rating: 3 out of 5
Package very well sent and protected, very happy with my purchase but had a lot of problems with delivery with Chronopost.. disappointed by the carrier..
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C
Rating: 4 out of 5
Fast delivery
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D
Rating: 3 out of 5
Captcha not easy to decipher (5 attempts, I almost gave up) and difficult to control the order before validation, especially to check if the engraving is OK
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J
Rating: 1 out of 5
Hello, a satisfaction survey on a purchase that I have not received. However, well charged, are we not going too fast?
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Response from PétanqueShop
Hello,
You placed your order on Saturday afternoon. Your order was therefore shipped this Monday. You will be delivered on Tuesday or Wednesday.
Thank you for your understanding.
Best regards.
The petanqueshop team
You placed your order on Saturday afternoon. Your order was therefore shipped this Monday. You will be delivered on Tuesday or Wednesday.
Thank you for your understanding.
Best regards.
The petanqueshop team
E
Rating: 4 out of 5
Good and fast delivery
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M
Rating: 4 out of 5
Serious and fast
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G
Rating: 4 out of 5
Delivered quickly as expected.
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E
Rating: 1 out of 5
Looks like a counterfeit
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Response from PétanqueShop
Hello,
We are sorry to learn that your experience with our product does not meet your expectations.
However, we can confirm that this is not a counterfeit. It is a sublimated jersey. Sublimation is a manufacturing process by which the entire design of the jersey is directly infused into the fabric. The colors of the jersey, the stripes, the logos, and the patterns are an integral part of the fabric.
Thank you for your understanding and have a nice day.
Best regards.
The petanqueshop team
We are sorry to learn that your experience with our product does not meet your expectations.
However, we can confirm that this is not a counterfeit. It is a sublimated jersey. Sublimation is a manufacturing process by which the entire design of the jersey is directly infused into the fabric. The colors of the jersey, the stripes, the logos, and the patterns are an integral part of the fabric.
Thank you for your understanding and have a nice day.
Best regards.
The petanqueshop team
J
Rating: 4 out of 5
I didn't receive a card with the balls, strange
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O
Rating: 4 out of 5
Very good experience
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D
Rating: 4 out of 5
Hello very pleased with the speed and great welcome.
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J
Rating: 2 out of 5
Hello,
Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.
However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.
Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.
Thank you for your understanding.
Best regards.
The petanqueshop team
Translated reviews
Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.
However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.
Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.
Thank you for your understanding.
Best regards.
The petanqueshop team
Response from PétanqueShop
The resumption of old triplets is not conditioned to a e
B
Rating: 2 out of 5
Hello,
Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.
It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.
Thank you for your understanding.
Best regards.
The petanqueshop team
Translated reviews
Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.
It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.
Thank you for your understanding.
Best regards.
The petanqueshop team
Response from PétanqueShop
Excellent, well-detailed and interesting website.
B
Rating: 4 out of 5
Simple and clear site
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A
Rating: 4 out of 5
Order executed quickly and in accordance with the description.
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D
Rating: 4 out of 5
Deadline respected.
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N
Rating: 4 out of 5
Good except that the OBUT 71 balls warranty card of 680g diameter with the PAPA marking and the small star is missing.
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A
Rating: 4 out of 5
Top
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