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J
Rating: 4 out of 5
A site where there is choice
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersT
Rating: 4 out of 5
Hello, I was well received. I chose my new triplet. However, it's a shame not to be able to try them with test balls before making a decision
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M
Rating: 4 out of 5
Very fast delivery! Given my many purchases, I was thinking of a modest discount! This was my last purchase.
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L
Rating: 4 out of 5
Fast delivery, package conforms
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P
Rating: 4 out of 5
Very good welcome and skills
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T
Rating: 4 out of 5
Happy with my purchase no gift for a birthday not great at this level
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D
Rating: 4 out of 5
Fast service
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M
Rating: 4 out of 5
very well advised by the sellers
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F
Rating: 4 out of 5
Good product quality price ratio, to see the wear over time
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P
Rating: 4 out of 5
packages received quickly
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P
Rating: 4 out of 5
fast and efficient..
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R
Rating: 2 out of 5
Hello, not yet received on this day and date.
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Response from PétanqueShop
Hello,
Your order was shipped on Friday 15/05, the same day as your order. Delivery is expected at the beginning of this week.
Thank you for your understanding.
The petanqueshop team
Your order was shipped on Friday 15/05, the same day as your order. Delivery is expected at the beginning of this week.
Thank you for your understanding.
The petanqueshop team
J
Rating: 4 out of 5
They adhere well to the ground but the metal chips due to shocks (very unfortunate)
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M
Rating: 2 out of 5
I took stainless steel balls unfortunately at the first impacts, they leave a lot of chipping I thought they would resist more regarding the delivery, it was top
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Response from PétanqueShop
Hello,
Thank you for your feedback. We are sorry to hear that the stainless steel balls did not meet your expectations in terms of durability. However, your set is still new, so it is normal that you have a lot of chipping at the start. The steel needs to settle. This will lessen with use.
We are glad that the delivery met your expectations.
Do not hesitate to contact us for any questions or exchange needs.
Best regards.
The petanqueshop team
Thank you for your feedback. We are sorry to hear that the stainless steel balls did not meet your expectations in terms of durability. However, your set is still new, so it is normal that you have a lot of chipping at the start. The steel needs to settle. This will lessen with use.
We are glad that the delivery met your expectations.
Do not hesitate to contact us for any questions or exchange needs.
Best regards.
The petanqueshop team
P
Rating: 4 out of 5
Fast and efficient thank you
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K
Rating: 1 out of 5
Delivery problem, not received
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Response from PétanqueShop
Hello,
We are sorry to hear that you encountered a delivery problem.
However, you ordered on Saturday, May 9. Your set was engraved and shipped on Monday, May 11. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
Thank you for your understanding
Best regards.
The petanqueshop team
We are sorry to hear that you encountered a delivery problem.
However, you ordered on Saturday, May 9. Your set was engraved and shipped on Monday, May 11. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
Thank you for your understanding
Best regards.
The petanqueshop team
J
Rating: 1 out of 5
The package was supposed to arrive on 12/05 but will be delivered on 18/05 (if not more delayed) by DPD having paid €15 in shipping fees to Chronopost. That's a long delivery delay for the price paid ..
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Response from PétanqueShop
Hello,
We understand your frustration regarding the delay in delivery of your order and we apologize for this inconvenience.
However, you ordered on 06/05 at 6 PM and we engraved and shipped your set on 07/05. On our side, we cannot be faster.
Your package arrived in Belgium on Monday 11/05 (for reminder, Friday 08/05 is a public holiday in France). The delay is therefore the responsibility of the carrier in your country.
Thank you for your understanding
Best regards.
The petanqueshop team
We understand your frustration regarding the delay in delivery of your order and we apologize for this inconvenience.
However, you ordered on 06/05 at 6 PM and we engraved and shipped your set on 07/05. On our side, we cannot be faster.
Your package arrived in Belgium on Monday 11/05 (for reminder, Friday 08/05 is a public holiday in France). The delay is therefore the responsibility of the carrier in your country.
Thank you for your understanding
Best regards.
The petanqueshop team
C
Rating: 4 out of 5
Colissimo did not deliver the package claiming that I was absent, which is false as I was at home waiting for the package
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T
Rating: 4 out of 5
Perfect, fast shipping and processing, thank you
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J
Rating: 4 out of 5
It's okay, I have never been disappointed
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A
Rating: 4 out of 5
Good welcome. A bit of waiting.
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F
Rating: 3 out of 5
Product not received for now
Not the fault of pétanque Shop, but of Chronopost which is often failing, even in delivery to a locker.
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Not the fault of pétanque Shop, but of Chronopost which is often failing, even in delivery to a locker.
H
Rating: 4 out of 5
Serious and fast
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Y
Rating: 4 out of 5
It's a bit expensive though
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G
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very serious site always delivered on time, well done
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O
Rating: 3 out of 5
Hello,
I personally find that the balls are expensive
Best regards
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I personally find that the balls are expensive
Best regards
B
Rating: 1 out of 5
I did not receive the correct order
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Response from PétanqueShop
Hello,
We are sorry to learn that you did not receive the correct order.
Our customer service has sent you the necessary documents to proceed with the exchange.
Thank you for your understanding.
Best regards.
The petanqueshop team
We are sorry to learn that you did not receive the correct order.
Our customer service has sent you the necessary documents to proceed with the exchange.
Thank you for your understanding.
Best regards.
The petanqueshop team
C
Rating: 3 out of 5
hello
it would be desirable to have a bag as a gift
best regards
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it would be desirable to have a bag as a gift
best regards
N
Rating: 1 out of 5
The ball magnet barely picks up balls. Impossible to lift a ball, not even by a millimeter. I requested a return refund, no news.
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Response from PétanqueShop
Hello,
We are following up on your feedback.
First of all, since Friday, May 8th is a public holiday, it is normal that you did not receive a response to your email before Monday, May 11th at 08:55 (the date on which we replied to you).
Regarding the magnet, it has no defects. The problem comes from the balls you purchased. Indeed, as indicated in the product description, OBUT Loisir Inox games cannot be picked up with a magnet.
Thank you for your understanding.
Best regards.
The petanqueshop team
We are following up on your feedback.
First of all, since Friday, May 8th is a public holiday, it is normal that you did not receive a response to your email before Monday, May 11th at 08:55 (the date on which we replied to you).
Regarding the magnet, it has no defects. The problem comes from the balls you purchased. Indeed, as indicated in the product description, OBUT Loisir Inox games cannot be picked up with a magnet.
Thank you for your understanding.
Best regards.
The petanqueshop team
C
Rating: 4 out of 5
Very fast delivery
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R
Rating: 4 out of 5
Connection problem due to password loss.
Switch to the computer.
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Switch to the computer.
F
Rating: 3 out of 5
I still haven't received them
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C
Rating: 4 out of 5
Product conforms to the description
Delivery a bit late but reasonable delay
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Delivery a bit late but reasonable delay
H
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 3 out of 5
Good shopping site
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T
Rating: 4 out of 5
Not enough character styles
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A
Rating: 4 out of 5
Very good experience, I recommend this site..
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M
Rating: 1 out of 5
Package stuck at the pickup point for 3 days
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Response from PétanqueShop
The door of the pickup point does not open, I still haven't received my package...
K
Rating: 4 out of 5
Ordered and arrived on time but not the right color. It was too late to return. Gift offered, which is much appreciated. For the quality, we will see in use.
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