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C
Rating: 4 out of 5
Good service
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good welcome, fast
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B
Rating: 2 out of 5
The balls arrived with sharp burrs on the series
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Response from PétanqueShop
Hello, the sharp aspect you mention regarding the manufacturer's markings will disappear with use. This can indeed happen when the balls are new. Thank you for your understanding. Best regards. The petanqueshop team
N
Rating: 3 out of 5
Order processed quickly but return necessary due to the omission of the personalization engraving. Lack of friendliness from the person who took my call
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T
Rating: 4 out of 5
Good backpack but the foam for storing the balls won't last long, it's not rigid at all
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S
Rating: 4 out of 5
Very fast.
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J
Rating: 1 out of 5
Very bad in terms of delivery, the deadlines are not met by Chronopost, it's unacceptable
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Response from PétanqueShop
We are sorry to learn that you encountered problems with the delivery of your order. We did our best to ensure that your order with engraving was shipped as quickly as possible with free delivery to a pickup point. We apologize for this delay, although it was beyond our control. Best regards. The petanqueshop team
S
Rating: 4 out of 5
Good results
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V
Rating: 4 out of 5
Extreme speed
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R
Rating: 4 out of 5
Very good balls
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B
Rating: 1 out of 5
In my last order, I did not receive the authenticity certification card for the triplet, and for the return of the new ball used three times, they take it back for 100€ with a new value of 240€ purchased in February...
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Response from PétanqueShop
Hello, It is normal that you did not receive the warranty card, simply because the manufacturer Obut no longer includes it. The warranty card is now found in the flap of the box inside. Regarding the returns of pétanque balls, it is a service we offer our customers to lower the price of their new triplet but it is in no way mandatory. Best regards. The petanqueshop team
L
Rating: 3 out of 5
Find the small part
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J
Rating: 3 out of 5
Home delivery was expected and yet I had to go to the post office to pick up my item. Too bad.
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D
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
Order processed and shipped quickly
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P
Rating: 4 out of 5
Ordered on Sunday afternoon, received on Tuesday morning at the pickup point. Great. Thank you.
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S
Rating: 3 out of 5
Rather long wait while there was only one customer in front of us.
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C
Rating: 4 out of 5
Difficulties in validating the online creation of my customer account due to a validation procedure that goes in circles. Compensated by an exceptional telephone customer service, and the receipt of the ordered product of great quality and in line with my expectations.
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M
Rating: 4 out of 5
Ok.
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B
Rating: 4 out of 5
Serious and speed of the site.
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P
Rating: 1 out of 5
I cannot give my opinion because for now no news of my package since Saturday, so for my part I am not satisfied
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Response from PétanqueShop
Hello, As indicated by your package tracking, it has been available at the post office since Saturday 21/03. We invite you to go there to collect it. Thank you for your understanding and have a nice day Best regards. The petanqueshop team
T
Rating: 4 out of 5
The service, the different reviews
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P
Rating: 1 out of 5
I have not received my package. Complaint made to Chronopost
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Response from PétanqueShop
Hello, We are sorry to hear that you have not received your package and understand the inconvenience this may cause. However, the tracking of your package indicates that it was delivered to the building caretaker on 24/03 at 12:33. We encourage you to follow up on your complaint with Chronopost and remain at your disposal for any further assistance. Best regards. The petanqueshop team
A
Rating: 4 out of 5
This site is very good I find what I want for petanque
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D
Rating: 4 out of 5
Good material
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T
Rating: 4 out of 5
Very nice jacket, Perfect size and warm
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C
Rating: 3 out of 5
So far very good experience, I am waiting to receive my order
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F
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Very fast delivery Satisfied with the product
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C
Rating: 2 out of 5
Ball pickup too light, string too thin
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S
Rating: 4 out of 5
Nothing to report
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D
Rating: 4 out of 5
two free cochonets is a bit light
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J
Rating: 4 out of 5
Very good. really fast delivery thank you
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F
Rating: 4 out of 5
At first it slips
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M
Rating: 4 out of 5
Good experience for an amateur. It was a gift to replace Obut balls bought from you and forgotten in the tram; I forgot to ask you for a 10% discount that you grant to players from Sainte Luce. The owner of the balls will come to see you to have them engraved. Can you make a small gesture on this occasion?
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C
Rating: 4 out of 5
good quality and fast delivery
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P
Rating: 4 out of 5
Wide choice, fast shipping
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M
Rating: 4 out of 5
When you don't know how to use their software, don't hesitate to call the center, we are very well received and the order can be finalized.
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T
Rating: 3 out of 5
I just find it unfortunate that the balls received are not the same as the presentation of the ball on the site
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S
Rating: 4 out of 5
Fast shipping. Product ordered on Saturday, received on Tuesday. Well packaged. Very nice balls on sale. Too bad they weren't in my size. I took one size down to benefit from the sale, diameter 72 instead of 73.
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