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P
Rating: 5 out of 5
Nothing to say
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 190 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great
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D
Rating: 5 out of 5
Respect for the order, packaging, and announced deadline from the start. Super pick-up in-store. Quality products. I highly recommend. Thank you for the welcome at the Nantes store.
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F
Rating: 5 out of 5
Professional team, welcoming with a smile, what more to ask
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V
Rating: 5 out of 5
Excellent and fast
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E
Rating: 5 out of 5
Everything was neatly packed, and the delivery was well organized.
It looked neat.
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It looked neat.
A
Rating: 5 out of 5
very good site and good organization
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L
Rating: 5 out of 5
Very fast and satisfied
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A
Rating: 5 out of 5
Deadlines respected
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J
Rating: 5 out of 5
Very good site
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L
Rating: 5 out of 5
Fast delivery and top-notch, thank you Bea
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P
Rating: 5 out of 5
VERY FAST AND GOOD
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L
Rating: 5 out of 5
Very good welcome and quality advice
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Y
Rating: 5 out of 5
The balls are conforming to the order, the delivery time is fast, serious company
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K
Rating: 5 out of 5
Super fast
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S
Rating: 5 out of 5
top
Balls conform to my order
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Balls conform to my order
E
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Very nice bag, good quality
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Serious service and fast delivery
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D
Rating: 5 out of 5
Very good site, super responsive, received on time, I recommend it
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T
Rating: 5 out of 5
very good!!!
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M
Rating: 5 out of 5
REQUEST SATISFIED REGARDING THE BALLS? FAST DELIVERY
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C
Rating: 5 out of 5
Package conforms to the order, fast delivery time. I recommend.
Improvement point possible: depending on the order amount, a gift like a transport bag would have been appreciated.
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Improvement point possible: depending on the order amount, a gift like a transport bag would have been appreciated.
J
Rating: 5 out of 5
Very good site, simple and easy navigation. Very large selection of items.
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G
Rating: 5 out of 5
Very good advice, friendly welcome
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M
Rating: 5 out of 5
Top delivery time and purchase!
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D
Rating: 5 out of 5
Very pleasant our new server
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G
Rating: 5 out of 5
Order as expected and delivery times respected
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F
Rating: 5 out of 5
Product meets my expectations and very fast delivery, even surprised because usually it takes 3 to 4 weeks to receive our balls... keep it up, it's very good
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M
Rating: 5 out of 5
The best, pure happiness
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F
Rating: 5 out of 5
Very fast shipping. It's perfect
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T
Rating: 5 out of 5
Very good quality product and very fast reception.
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S
Rating: 5 out of 5
top delivery
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P
Rating: 5 out of 5
you are really serious thank you
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F
Rating: 1 out of 5
Horrible, I received different balls in weight and a strange noise I realized during the game..
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Response from PétanqueShop
Hello,
We are truly sorry that your order did not meet your expectations, this is not the experience we want for our customers.
If you wish, contact our team providing your order number so we can review the situation and assist you.
Best regards.
The petanqueshop team
We are truly sorry that your order did not meet your expectations, this is not the experience we want for our customers.
If you wish, contact our team providing your order number so we can review the situation and assist you.
Best regards.
The petanqueshop team
J
Rating: 5 out of 5
fast service. Product matching the description
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H
Rating: 1 out of 5
Very very dissatisfied with the service. The package still hasn't arrived, zero information about it. Not even a refund so I can reorder. Nothing is done for customer satisfaction. I wouldn't even recommend buying from them. Very very very dissatisfied.
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Response from PétanqueShop
Hello,
We are truly sorry that your order did not meet your expectations and that you had a frustrating experience.
However, you ordered on 13/07 at 18:20. We shipped your order on 15/07 (14/07 being a holiday). From our side, we cannot be faster. The delivery issue you are experiencing is related to the carrier.
As soon as you contacted us to report this issue, we opened a claim with the carrier. The investigation is still ongoing. We will get back to you as soon as the carrier has ruled on the location or loss of the package.
Thank you for your understanding.
Best regards,
The petanqueshop team
We are truly sorry that your order did not meet your expectations and that you had a frustrating experience.
However, you ordered on 13/07 at 18:20. We shipped your order on 15/07 (14/07 being a holiday). From our side, we cannot be faster. The delivery issue you are experiencing is related to the carrier.
As soon as you contacted us to report this issue, we opened a claim with the carrier. The investigation is still ongoing. We will get back to you as soon as the carrier has ruled on the location or loss of the package.
Thank you for your understanding.
Best regards,
The petanqueshop team
A
Rating: 5 out of 5
FAST AND CLEAR
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