PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
The engraving of the Occitan cross is not deep enough
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Response from PétanqueShop
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that the engraving of the Occitan cross does not meet your expectations. Your opinion is valuable and we will examine it carefully.
Best regards.
The petanqueshop team
D
David B.
Rating: 2 out of 5
following a purchase from 19/06/2026
The sizes offered are very far from reality…
I usually wear XL but I dress in L and even with 3XL the size is tight
Return shipping costs at my expense, so at some point I stop sending them back
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Serge R.
Rating: 3 out of 5
following a purchase from 22/06/2026
A bit complicated to register online
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Ludovic C.
Rating: 2 out of 5
following a purchase from 16/06/2026
I received my first order with a defect on my triplet waiting to have my triplet redone
Otherwise in terms of order speed 5 stars
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Response from PétanqueShop
Hello,
We are sorry to learn that your triplet has a defect.
Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.
We hope that the responsiveness of our customer service and the solution provided will satisfy you.
Thank you for your positive feedback on the speed of your order.
Best regards.
The PetanqueShop team
V
Virginie D.
Rating: 3 out of 5
following a purchase from 17/06/2026
Package very well sent and protected, very happy with my purchase but had a lot of problems with delivery with Chronopost.. disappointed by the carrier..
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Daniel B.
Rating: 3 out of 5
following a purchase from 21/06/2026
Captcha not easy to decipher (5 attempts, I almost gave up) and difficult to control the order before validation, especially to check if the engraving is OK
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Jean-Marc B.
Rating: 1 out of 5
following a purchase from 20/06/2026
Hello, a satisfaction survey on a purchase that I have not received. However, well charged, are we not going too fast?
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Response from PétanqueShop
Hello,
You placed your order on Saturday afternoon. Your order was therefore shipped this Monday. You will be delivered on Tuesday or Wednesday.
Thank you for your understanding.
Best regards.
The petanqueshop team
E
Emmanuel G.
Rating: 1 out of 5
following a purchase from 10/06/2026
Looks like a counterfeit
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Response from PétanqueShop
Hello,
We are sorry to learn that your experience with our product does not meet your expectations.
However, we can confirm that this is not a counterfeit. It is a sublimated jersey. Sublimation is a manufacturing process by which the entire design of the jersey is directly infused into the fabric. The colors of the jersey, the stripes, the logos, and the patterns are an integral part of the fabric.
Thank you for your understanding and have a nice day.
Best regards.
The petanqueshop team
J
Johanne D.
Rating: 2 out of 5
following a purchase from 15/06/2026
Hello,
Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.
However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.
Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.
Thank you for your understanding.
Best regards.
The petanqueshop team
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Response from PétanqueShop
The resumption of old triplets is not conditioned to a e
B
Benne M.
Rating: 2 out of 5
following a purchase from 15/06/2026
Hello,
Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.
It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.
Thank you for your understanding.
Best regards.
The petanqueshop team
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Response from PétanqueShop
Excellent, well-detailed and interesting website.
E
Eric J.
Rating: 1 out of 5
following a purchase from 10/06/2026
How can I give a review I haven't received the merchandise yet, you are going a bit fast I think
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Response from PétanqueShop
Hello,
Indeed your package should be delivered on Saturday, at the latest Monday.
Sporting regards,
The PétanqueShop team
H
Hubert P.
Rating: 3 out of 5
following a purchase from 04/06/2026
On Tuesday, June 9, I still have not received my package of pétanque balls
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M
Michel M.
Rating: 2 out of 5
following a purchase from 02/06/2026
Nothing to say about petanqueshop, nor about the equipment. However, the delivery was not made to the right place. It would be wise to refund the delivery.
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Response from PétanqueShop
Hello,
Thank you for your feedback and we are sincerely sorry to learn that the delivery was not made to the right place. We are indeed dependent on the carrier regarding delivery.
The delivery was free when you placed your order.
Best regards.
The petanqueshop team
J
Jacques D.
Rating: 3 out of 5
following a purchase from 04/06/2026
Hello, for the price of the balls, the gifts are the minimum you can do, it's unfortunate for the years to come
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Frederic C.
Rating: 3 out of 5
following a purchase from 01/06/2026
Ball received but very dirty as well as the cloth for new otherwise great
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Olivier F.
Rating: 3 out of 5
following a purchase from 28/05/2026
impeccable product but disastrous delivery, they should change service providers
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Gilbert M.
Rating: 3 out of 5
following a purchase from 27/05/2026
It takes some time to get used to the ball
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Elodie D.
Rating: 3 out of 5
following a purchase from 18/05/2026
The order is ready and sent very quickly. The customization on the balls is great... However, regarding the black 'leisure' balls, they marked immediately and the paint comes off the first time it touches the ground... It's a shame, if we choose 'black' it's because we would like it to stay...
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Jean-François G.
Rating: 3 out of 5
following a purchase from 19/05/2026
Engraving too small
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Alain P.
Rating: 1 out of 5
following a purchase from 19/05/2026
Still nothing received, I can't evaluate you order placed on the 19th it's the 26th I have nothing sincerely
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Response from PétanqueShop
Hello,
Indeed, your order placed on May 19 in the early afternoon was shipped on May 20 from our premises.
We understand your frustration with this situation and we are sincerely sorry. Please know that we are doing everything we can to resolve this problem as quickly as possible. Our customer service team has already contacted the carrier to ensure your package is delivered as soon as possible.
Sincerely.
The petanqueshop team
D
Dany G.
Rating: 2 out of 5
following a purchase from 16/05/2026
The plastic sticks to the fingers. The balls are slightly deflated and you can feel a lot of sand inside.
Closer to a puck shot than to balls.
Big disappointment
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D
Denis M.
Rating: 1 out of 5
following a purchase from 17/05/2026
So far no feedback, still haven't received my order due to delay
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Response from PétanqueShop
Hello,
Your order shipped on Sunday, May 17 was dispatched on May 18 from our premises.
Unfortunately, the carrier was delayed during delivery and we are very sorry.
Your package arrived today at the relay point.
R
Robert B.
Rating: 2 out of 5
following a purchase from 15/05/2026
Hello, not yet received on this day and date.
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Response from PétanqueShop
Hello,
Your order was shipped on Friday 15/05, the same day as your order. Delivery is expected at the beginning of this week.
Thank you for your understanding.
The petanqueshop team
M
Majdi C.
Rating: 2 out of 5
following a purchase from 10/05/2026
I took stainless steel balls unfortunately at the first impacts, they leave a lot of chipping I thought they would resist more regarding the delivery, it was top
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Response from PétanqueShop
Hello,
Thank you for your feedback. We are sorry to hear that the stainless steel balls did not meet your expectations in terms of durability. However, your set is still new, so it is normal that you have a lot of chipping at the start. The steel needs to settle. This will lessen with use.
We are glad that the delivery met your expectations.
Do not hesitate to contact us for any questions or exchange needs.
Best regards.
The petanqueshop team
K
Kiehl J.
Rating: 1 out of 5
following a purchase from 09/05/2026
Delivery problem, not received
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Response from PétanqueShop
Hello,
We are sorry to hear that you encountered a delivery problem.
However, you ordered on Saturday, May 9. Your set was engraved and shipped on Monday, May 11. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
Thank you for your understanding
Best regards.
The petanqueshop team
J
Jordan R.
Rating: 1 out of 5
following a purchase from 06/05/2026
The package was supposed to arrive on 12/05 but will be delivered on 18/05 (if not more delayed) by DPD having paid €15 in shipping fees to Chronopost. That's a long delivery delay for the price paid ..
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Response from PétanqueShop
Hello,
We understand your frustration regarding the delay in delivery of your order and we apologize for this inconvenience.
However, you ordered on 06/05 at 6 PM and we engraved and shipped your set on 07/05. On our side, we cannot be faster.
Your package arrived in Belgium on Monday 11/05 (for reminder, Friday 08/05 is a public holiday in France). The delay is therefore the responsibility of the carrier in your country.
Thank you for your understanding
Best regards.
The petanqueshop team
F
Franck A.
Rating: 3 out of 5
following a purchase from 09/05/2026
Product not received for now
Not the fault of pétanque Shop, but of Chronopost which is often failing, even in delivery to a locker.
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Omar A.
Rating: 3 out of 5
following a purchase from 10/05/2026
Hello,
I personally find that the balls are expensive
Best regards
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Blaise C.
Rating: 1 out of 5
following a purchase from 06/05/2026
I did not receive the correct order
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Response from PétanqueShop
Hello,
We are sorry to learn that you did not receive the correct order.
Our customer service has sent you the necessary documents to proceed with the exchange.
Thank you for your understanding.
Best regards.
The petanqueshop team
C
Christian B.
Rating: 3 out of 5
following a purchase from 04/05/2026
hello
it would be desirable to have a bag as a gift
best regards
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Nathalie S.
Rating: 1 out of 5
following a purchase from 02/05/2026
The ball magnet barely picks up balls. Impossible to lift a ball, not even by a millimeter. I requested a return refund, no news.
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Response from PétanqueShop
Hello,
We are following up on your feedback.
First of all, since Friday, May 8th is a public holiday, it is normal that you did not receive a response to your email before Monday, May 11th at 08:55 (the date on which we replied to you).
Regarding the magnet, it has no defects. The problem comes from the balls you purchased. Indeed, as indicated in the product description, OBUT Loisir Inox games cannot be picked up with a magnet.
Thank you for your understanding.
Best regards.
The petanqueshop team
F
Fabrice J.
Rating: 3 out of 5
following a purchase from 05/05/2026
I still haven't received them
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Abdelilah B.
Rating: 3 out of 5
following a purchase from 05/05/2026
Good shopping site
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Mathieu Z.
Rating: 1 out of 5
following a purchase from 29/04/2026
Package stuck at the pickup point for 3 days
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Response from PétanqueShop
The door of the pickup point does not open, I still haven't received my package...
P
Philippe G.
Rating: 1 out of 5
following a purchase from 28/04/2026
The product does not match the advertisement!!
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Response from PétanqueShop
Hello,
We are sorry to learn that the product does not meet your expectations. However, it is indeed a used game that you ordered (and not new).
Please feel free to contact us directly by email to share more details, in order to better understand.
Thank you for your understanding.
Best regards.
The petanqueshop team
R
René T.
Rating: 3 out of 5
following a purchase from 25/04/2026
Hello, your site is good but I got my card hacked at the same time as your payment, so be careful, thank you in advance and have a good day
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Gilles C.
Rating: 2 out of 5
following a purchase from 24/04/2026
The balls are a bit expensive and there are no promotions for athletes or companies, however the delivery is very fast
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Philippe T.
Rating: 1 out of 5
following a purchase from 19/04/2026
I did not receive my balls
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Response from PétanqueShop
Hello,
Your package has arrived in Switzerland. Delivery is therefore expected very soon.
Thank you for your understanding.
Best regards.
The petanqueshop team
N
Nicolas G.
Rating: 1 out of 5
following a purchase from 16/04/2026
The delivery person did not ring my doorbell and sent it to a pick-up point even though I paid for home delivery
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Response from PétanqueShop
Hello,
We are really sorry to hear that your delivery experience did not meet your expectations.
However, the tracking indicates you were absent when the delivery person showed up, which explains the availability at a pick-up point.
Thank you for your understanding.
Best regards.
The petanqueshop team
F
Franco B.
Rating: 3 out of 5
following a purchase from 31/03/2026
I still haven't received my triplet
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