Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 1, 2 and 3 stars

Reset filters
P
Pierre H.
Rating: 1 out of 5
following a purchase from 29/11/2025
I would like to give you a review, but the delivery has not yet taken place!!!
Translated reviews
Response from PétanqueShop
Hello, We invite you to contact our customer service directly by email. Indeed, the carrier is having a problem with your package because the delivery address provided during your order appears to be incomplete. Thank you for your understanding. Best regards, The PétanqueShop team
P
Plouvin A.
Rating: 3 out of 5
following a purchase from 30/11/2025
I am very happy with my orders
Translated reviews
X
Xavier D.
Rating: 3 out of 5
following a purchase from 20/11/2025
Hello
I am very happy with the purchase of my ball case but I noticed that there wasn't enough space to mention the postal code and the city on the inserted label.
Translated reviews
G
Gilles T.
Rating: 3 out of 5
following a purchase from 20/11/2025
balls announced at 150 euros when ordering go to 220 euros where are those at 150
Translated reviews
P
Pierre P.
Rating: 3 out of 5
following a purchase from 08/11/2025
The delivery was correct, and very disappointed with the bag (it looks like nothing).
Suggestion: increase the price of the balls and provide a proper bag
Translated reviews
Response from PétanqueShop
Hello, the bag you mention is the one provided with the Obut triplets,
D
Danny D.
Rating: 1 out of 5
following a purchase from 04/11/2025
Hello, I am very disappointed by the delivery delay and by the blue balls. These balls were damaged by a handyman and are battered on all sides
regards, Danny De Spiegeleire
Translated reviews
C
Claude G.
Rating: 3 out of 5
following a purchase from 15/11/2025
Not satisfied with the color of the balls received they are carbon balls my first triplet very good
Translated reviews
L
Lionel D.
Rating: 2 out of 5
following a purchase from 19/11/2025
You mention free delivery over 150€ but you do not specify that it is not at home
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. However, it is clearly stated on our website the following elements: "PetanqueShop offers you your delivery! Enjoy free shipping from 150€ of order! This offer is valid in mainland France, for delivery to a relay point in Colissimo." You can find this page here: https://www.petanqueshop.com/livraison-gratuite Thank you for your understanding. Best regards. The petanqueshop team
D
Didier T.
Rating: 1 out of 5
following a purchase from 29/11/2025
Balls not received
Cannot give feedback
Translated reviews
Response from PétanqueShop
Hello, During your order, we communicated an indicative delivery date between December 3 and 5, 2025. We do not understand your rating of 1/5 as we are within the deadlines. Thank you for your understanding. Best regards. The petanqueshop team
J
Julien T.
Rating: 1 out of 5
following a purchase from 15/10/2025
I requested a delivery to a pickup point. Because it was open 24 hours a day and without my consent they decided to deliver to another pickup point without my authorization!!!! This is going to be super complicated for me to retrieve the package, as I work with the same hours as this pickup point and it was for a gift. I hope I can retrieve it on time.....
Translated reviews
Response from PétanqueShop
Hello, Your order placed on October 15 was shipped on the 16th from our premises. Unfortunately, the pickup point you initially chose was full and the package could not be dropped off. It has been dropped off at another pickup point and you can pick it up until November 4. We apologize for the inconvenience caused, although it is independent of our will.
J
Jean Michel H.
Rating: 1 out of 5
following a purchase from 15/10/2025
Still haven't received my pétanques which got lost in the Médoc instead of being in the Pyrénées Atlantiques so that I can pick them up at the relay point in Artix. You will understand that I have the balls
Translated reviews
Response from PétanqueShop
Hello, Your order placed on October 15 was shipped from our premises on October 16. Unfortunately, the carrier did not properly deliver your package. Our customer service has contacted you to resolve this issue.
L
Lionel M.
Rating: 2 out of 5
following a purchase from 08/10/2025
On top of the delivery I ordered blue received red and of small size
Translated reviews
Response from PétanqueShop
Hello, We are sorry to hear that you received a product that does not satisfy you. However, the dimensions of the item are clearly indicated in the product description. It is also mentioned that the color of the product is not contractual and that you can contact us at the time of your order to convey your color preferences in order to satisfy you as best as possible. Thank you for your understanding. Best regards. The team at petanqueshop.com
C
Chantal F.
Rating: 1 out of 5
following a purchase from 10/10/2025
The goals received do not match the goals presented on the site.
I ordered bright pink fluo goals and received pale matte pink goals.
Translated reviews
Response from PétanqueShop
Hello, you ordered lacquered pink goals and not fluo pink goals. You therefore received the correct item.
M
Mickael D.
Rating: 2 out of 5
following a purchase from 31/08/2025
Many defects on the balls and paint not dry
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to learn that you encountered problems with our balls and the quality of the paint. In this regard, we clearly indicate in the product description that you ordered the following elements: "Particularity of varnished balls: these balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality in any way. This information is provided to inform our customers before their purchase. Thank you for your understanding. Best regards. The petanqueshop.com team
C
Caumont D.
Rating: 3 out of 5
following a purchase from 18/09/2025
I have a problem with my purchase because in the ad, the ball presented is super stainless steel 690gr di 74 ok
but very hard to play, I think it must be the super stainless steel 125
Translated reviews
H
Hervé W.
Rating: 3 out of 5
following a purchase from 22/09/2025
Fast delivery, in accordance with the order, the wipe that was supposed to be provided is missing.
Translated reviews
B
Bruno T.
Rating: 3 out of 5
following a purchase from 19/09/2025
For now, I have no opinion because I have not yet received my package; which was scheduled for Monday: and this is starting to worry me.
Translated reviews
L
Lapoire P.
Rating: 1 out of 5
following a purchase from 09/09/2025
Delivery times are way too long. I will not order again.
Translated reviews
Response from PétanqueShop
Hello, Thank you for your feedback and we are sorry to hear that you experienced unsatisfactory delivery times. However, you ordered a set that was not in stock in the desired dimensions. That is why, when you placed your order, we communicated an indicative delivery date between September 22, 2025, and October 1, 2025 (the timeframe indicated before finalizing your order). According to the tracking of your package, you were indeed delivered this Monday, September 22. We therefore met the deadlines indicated when you placed your order. Thank you for your understanding. Best regards. The petanqueshop.com team
R
Richard H.
Rating: 3 out of 5
following a purchase from 10/09/2025
Perfect
Translated reviews
H
Hugo B.
Rating: 2 out of 5
following a purchase from 03/09/2025
In the transport bag, the ball support is poorly sized, way too big and no precision on this detail on the site, very disappointed.
Translated reviews
Response from PétanqueShop
Hello, Thank you for your feedback regarding the transport bag. We are sorry to learn that the dimensions do not meet your expectations. Your comments are essential for us to improve our products and our communication. As indicated on our site: "The bottom compartment allows you to store two triplets of pétanque plus a towel or four Lyonnaise balls. If you use the bag with pétanque balls, we recommend using the free space above the balls to store a towel or a cloth." Please feel free to contact us for any questions or assistance needed. Best regards. The petanqueshop.com team
P
Pierre R.
Rating: 3 out of 5
following a purchase from 27/08/2025
A bit disappointed with the delivery time.
Translated reviews
N
Nafiz U.
Rating: 3 out of 5
following a purchase from 07/09/2025
Not the correct weight of the balls compared to my initial order... Otherwise nothing to report
Translated reviews
P
Patrick F.
Rating: 1 out of 5
following a purchase from 02/09/2025
Magnetic balls, poorly magnetized, to avoid! And twice as expensive as the magnetic ones from Decathlon, except that there, there is only red! 5 € here for balls that don't always stick to the magnet, it's not great! And the shipping either
Translated reviews
Response from PétanqueShop
Hello, Thank you for sharing your experience. We are sorry to learn that our magnetic balls did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your comments further. Best regards. The petanqueshop.com team
J
Jean Pierre C.
Rating: 3 out of 5
following a purchase from 27/08/2025
Few explanations and advice.
Disappointed because I was only told good things about it.
Translated reviews
J
Jean-Paul A.
Rating: 1 out of 5
following a purchase from 21/08/2025
I can only give an opinion when I have received my order
Translated reviews
Response from PétanqueShop
Hello, Your package arrived today at the delivery location you chose. As indicated when you placed your order, your package did arrive within the timeframe that was indicated to you, between August 25, 2025, and August 28, 2025. Best regards. The petanqueshop.com team
C
Claude C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am very disappointed with my order, it arrived broken, I had to reorder the same product to have it on time for our competition on August 28, 2025.
I hope my first order will be refunded without charge
Translated reviews
Response from PétanqueShop
Hello, We are truly sorry to hear that your order arrived in poor condition due to the carrier. Your experience is important to us and we understand how frustrating this can be, especially with your competition approaching. However, your issue has been directly addressed by our customer service (refund of the first order + shipping of the second order). Thank you for your understanding. Best regards, The petanqueshop.com team
A
Abdellah H.
Rating: 3 out of 5
following a purchase from 16/08/2025
I received my balls but without the warranty card
Translated reviews
G
Gael C.
Rating: 3 out of 5
following a purchase from 20/08/2025
Lack of clarity for proceeding with payment
Translated reviews
G
Gilbert S.
Rating: 2 out of 5
following a purchase from 17/08/2025
Not great disappointed
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve. Please feel free to contact us directly if you would like to discuss your experience further. Best regards. The petanqueshop.com team
G
Gaetan M.
Rating: 2 out of 5
following a purchase from 20/08/2025
Very good
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us to discuss your feelings, we are here to help you. Best regards. The petanquestock.com team
J
Jean Philippe F.
Rating: 1 out of 5
following a purchase from 03/08/2025
Zero
Translated reviews
Response from PétanqueShop
Hello, We are sorry to hear that your experience did not meet your expectations. However, as indicated several times by email, you ordered a La Boule Bleue striped set. These sets are made to order. Therefore, there is a delay of several weeks as indicated on the website, a delay that we also confirmed to you by email. We indicated a delivery date of August 28 at the earliest. Your order was shipped on Thursday, August 21. Therefore, we are within the deadlines indicated at the time of your order. Thank you for your understanding. Best regards. The petanqueshop.com team
T
Thierry B.
Rating: 3 out of 5
following a purchase from 19/08/2025
When I ordered my triplet the day before yesterday between 9 and 9:30 am, the site indicated that the balls were in stock and therefore a departure the same day for a noon order. I chose an express chronopost delivery at €14.08 for the next day before 1 pm and the package only left yesterday. So I lost €14.08 by choosing express delivery and this is the second time this has happened to me so I am not very happy.
Translated reviews
M
Maitena C.
Rating: 2 out of 5
following a purchase from 08/08/2025
My order was not complete upon delivery. What was missing was sent to me quickly.
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to hear that your order was not complete upon delivery, but we are glad to see that the rest was shipped quickly. Please do not hesitate to contact us for any questions or additional assistance. Best regards. The petanqueshop.com team
G
Gilles M.
Rating: 3 out of 5
following a purchase from 10/08/2025
Delivery speed
Translated reviews
T
Thierry S.
Rating: 1 out of 5
following a purchase from 11/08/2025
Very easy navigation on the site, but the product purchased "magnetic pétanque goals" is very, very bad. Not magnetic at all!
Translated reviews
Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to learn that the product "magnetic pétanque goals" did not meet your expectations. Your feedback is important to us, and we will review it carefully to improve our offer. Please do not hesitate to contact us for any further assistance. Best regards. The petanquestock.com team
F
Frédéric G.
Rating: 1 out of 5
following a purchase from 04/08/2025
Avoid misleading advertising and so-called satisfaction or refund, this is not the case at all
Translated reviews
Response from PétanqueShop
Hello, You placed an order on 01/08/2025 for a triplet from the brand La Boule Bleue with a regional series Corsica. As indicated on the website, "The balls with a stamp are made to order (delivery time about 4 weeks), and delivered with a storage bag." In other words, the information about this delay is indicated even before you add your item to the cart. Following your purchase, you contacted us on Sunday 03/08 to make a modification to the order and change the weight. We therefore made this modification on Monday, August 4. And in our email of 04/08, we reminded you that the delay was about 4 weeks (see attached document). Furthermore, as stated in the general terms and conditions of sale (GTC) that you accepted when placing your order, it is clearly stated that any order requiring special manufacturing (including La Boule Bleue triplets with special and regional series) cannot be canceled or refunded (see attached document). As we also indicated to you by email, we must receive your order within 1 to 2 weeks. Upon receipt, your order will be shipped. You will receive a confirmation email with your tracking number. Thank you for your understanding. Best regards, The PétanqueShop team
P
Peter D.
Rating: 2 out of 5
following a purchase from 18/08/2025
Delivery excellent and fast. Even without such damages/wear, the price is still far too high for second-hand balls. I wouldn't even dare to sell such balls for 100 €.
Translated reviews
Response from PétanqueShop
Hello, Thank you for your feedback. We are sorry to learn that the quality of the ordered product did not meet your expectations. However, it was clearly stated on the product page that it was a second-hand triplet. Additionally, a photo of the balls was provided so you could see their condition. Thank you for your understanding. Best regards. The petanqueshop.com team
P
Pierre Henri O.
Rating: 2 out of 5
following a purchase from 04/08/2025
The delivery does not match the order
Translated reviews
Response from PétanqueShop
Hello and thank you for taking the time to share your feedback. We are sorry to learn that the delivery did not match your order. We have contacted you so that you can send us photos of what you received and we can address your issue. We are still waiting for your response. We remain at your disposal. The petanqueshop.com team
C
Cyril F.
Rating: 3 out of 5
following a purchase from 08/08/2025
Received on time, but at this price, I was disappointed because the packaging was completely torn and damaged, especially since it was a gift, I couldn't offer it in the packaging.
Translated reviews
G
Gabriel D.
Rating: 1 out of 5
following a purchase from 11/08/2025
It would have been honest to mention that the balls were second-hand.
Translated reviews
Response from PétanqueShop
Hello, We thank you for your feedback and are sorry to hear that your experience did not meet your expectations. We invite you to email us with photos of the received triplet. Thank you for your understanding. Best regards. The petanqueshop.com team