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B
Rating: 3 out of 5
Package well received but with the wrong cochonnet. Too bad it was for a gift.....
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 3 out of 5
Good, especially for guiding on the choice of balls
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C
Rating: 2 out of 5
I am disappointed it looks like they have already been used. They have scratches and black stains.
At this price and the bag is simple
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At this price and the bag is simple
Response from PétanqueShop
Hello, The Prestige inox 110 pink La Boule Bleue has a layer of varnish, which naturally wears off over time during games. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Sports greetings, The PetanqueShop.com team
J
Rating: 3 out of 5
I am not satisfied ordered 690 grams received 697 grams already the same thing in March 2024. Not normal!!!
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G
Rating: 2 out of 5
I have not yet received my order
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Response from PétanqueShop
Hello, The delivery time that was announced to you is as follows: between July 11, 2025, and July 16, 2025. Your package is on its way, it is normal for packages to overseas to take longer. Sports greetings. The PetanqueShop.com team
D
Rating: 1 out of 5
New balls already marked, varnish scratched, and I just realized that the 3 balls are not the same size
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Response from PétanqueShop
Hello, As noted in the product description: "The Carbon 115 La Boule Bleue has a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality." There may be manufacturing errors from the manufacturers. We have opened a request with the manufacturer so that you can have a new set of balls corresponding to your order. We are doing our best to find a solution as quickly as possible. Best regards, The PetanqueShop.com team
B
Rating: 2 out of 5
If we order textiles, deliveries are always delayed, ordered on the 21st, I will only receive them on July 7th... and therefore I no longer need them as it was for the 6th
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Response from PétanqueShop
Hello, Thank you for your feedback and we are sorry to hear that your order did not arrive on time. The deadline that was announced to you was between June 27, 2025, and July 4, 2025. The package left our premises on time, on July 1st, and should have arrived on time. Unfortunately, looking at your package tracking, we notice that the carrier has encountered some delays, and your package should be returned to you very soon. Could you please get back to us by email once you have received your package, so that we can proceed with the refund of your shipping costs? Best regards, The PetanqueShop team
C
Rating: 3 out of 5
a bit long for delivery, not even an offer of a gift for the long delivery
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N
Rating: 3 out of 5
Good, just ordered in navy blue and it arrived in light blue..
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C
Rating: 1 out of 5
Ordered on 25/06 still haven't received my package, it is 05/07
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Response from PétanqueShop
Hello, The delivery time that was indicated to you when you placed your order is as follows: between July 2, 2025, and July 15, 2025. Your package was delivered to relay points on 05/07 and therefore arrived within the time frame that was indicated to you. Sports greetings, The PetaqueShop.com team
P
Rating: 2 out of 5
It might be time to update the photos and descriptions of your items as it is not normal to charge your customers for missing or non-existent items.
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J
Rating: 1 out of 5
Package not delivered on time by chrono post
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Response from PétanqueShop
Hello, Your package left on time from our premises. Unfortunately, we cannot control the work of the carriers, and we are sorry that you have not yet received your package. Your package has been made available today at relay points. Thank you for getting back to us once you have picked it up so that we can proceed with the refund of your shipping costs. Sports greetings, The PetanqueShop.com team
S
Rating: 3 out of 5
I thought it would be a bit less imposing, otherwise very good.
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C
Rating: 2 out of 5
Your site is great. But I am still waiting for my delivery of my purchase which was scheduled for June 28 and then scheduled for today but has been postponed again. Let's say that the post office does not have the same responsiveness as you. It's a shame
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Response from PétanqueShop
Hello, Thank you very much for your feedback and for your compliments on our site! We are sorry to hear that your delivery has encountered delays. We understand how frustrating this can be and we are doing our best to work with our delivery partners to ensure better responsiveness. Your experience is valuable and we thank you for your patience. Best regards, The team at petanqueshop.com
É
Rating: 1 out of 5
Your little pigs are not magnetized contrary to what you say. It's a total scam. Ladies and gentlemen, flee this site and this supplier.
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Response from PétanqueShop
Hello, We are sorry to learn that our little pigs did not meet your expectations. Your feedback is valuable and we take your concerns very seriously. We are committed to providing quality products and remain attentive to our customers to improve our offerings. Best regards, The team at petanqueshop.com
Č
Rating: 3 out of 5
I still haven't received the item I purchased, but it was promised to arrive in 2-3 days.
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P
Rating: 3 out of 5
Received on time, only downside was that the circle was missing among the offered items
Too bad
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Too bad
F
Rating: 3 out of 5
Serious site, speed respected, however, review the transport because I paid €18 for a fast delivery to the house which ultimately forces me to go to the relay point because they say impossible to deliver while no one comes to your house, ultimately better to take delivery at the relay point, you save €4 at least you are sure to have it on time
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P
Rating: 3 out of 5
Several orders placed with you and no discount or little gift
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D
Rating: 3 out of 5
An item delivered not conforming to my order. I called and I have to return the wrong item before the shipment of my ordered item. I obviously regret this because it is a gift that I am giving next Saturday and I will not have my total order to give. Too bad!
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S
Rating: 3 out of 5
Product and delivery times are compliant. However, when I prepared this order, there were 4 gifts (chamoisine, goal, bag, and folding round), by the time I checked the diameter and went back to the site to validate the order, 2 gifts were gone. So, I don't have a bag, which I will go pick up in the store; so this is my last order.
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J
Rating: 1 out of 5
Very poor quality, barely magnetic
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that our product did not meet your expectations. However, we indicate in the product description that the magnetism of these goals does not work with all magnets. This is to inform our customers before their order. We have also responded to you by email. Thank you for your understanding. Best regards, The petanqueshop.com team
R
Rating: 1 out of 5
5 days after the given date I still haven't received my package!! Really frustrating!!
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that you have not received your package within the expected time. Your package was prepared on time by our teams. You ordered on 06/17/2025 and your order was shipped on 06/18/2025. Unfortunately, the carrier is delayed in delivery and you should receive your package in the coming days. When you have received it, we can open a request with the carrier to possibly refund your shipping costs. Thank you for getting back to us when you have received it. Best regards, The petanqueshop.com team
B
Rating: 3 out of 5
Reasonable price
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M
Rating: 2 out of 5
Delivery time too long for the shipment of the pétanque balls ordered on May 8, shipped on June 20. Too bad
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Response from PétanqueShop
Hello, You ordered a game from the brand La Boule Bleue. These games are made to order. Therefore, there is a delay of several weeks as indicated when creating your order. Thank you for your understanding. Best regards, The team at petanqueshop.com
M
Rating: 1 out of 5
The delivery time is way too long, it's better to go directly to the store
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Response from PétanqueShop
Hello, You ordered a game from the brand La Boule Bleue. These games are made to order. Therefore, there is a delay of several weeks as indicated when creating your order. Thank you for your understanding. Best regards, The team at petanqueshop.com
C
Rating: 3 out of 5
I have not yet received my order
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J
Rating: 3 out of 5
Fast delivery but the balls (delivered in cardboard) arrived with several rust spots on the grooves (on each ball). To avoid returning, nylon brushing with a screwdriver + WD40 lubricant and satisfactory result but I would have preferred to receive them in perfect condition.
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T
Rating: 3 out of 5
Good
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P
Rating: 3 out of 5
Magnetic pig does not stick to the magnet
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F
Rating: 2 out of 5
Disappointed with some sizes m corresponding to s, l, m xll to xl
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Response from PétanqueShop
Hello, Thank you for taking the time to share your impressions. We are sorry to learn that the sizes do not meet your expectations. From one brand to another, it can indeed happen that sizes are different. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
M
Rating: 1 out of 5
Bag sewing torn
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Response from PétanqueShop
Hello, Thank you for sharing your experience, even though we are sorry to learn that the quality of the bag did not meet your expectations. However, we have already contacted you by email to resolve this issue and handle the after-sales service. Thank you for your understanding and have a good day. Best regards, The petanqueshop.com team
K
Rating: 1 out of 5
Order still not received, even though I am at home on the announced delivery days! Father's Day gift missed... very disappointed.
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that your package was not delivered to you on the desired date. However, you placed your order on Monday, June 9 at 9:14 PM and we shipped it on Tuesday, June 10. The carrier tried to deliver it to you on Thursday, June 12 but you were absent. The package was therefore dropped off at the nearest post office. Thank you for your understanding. Best regards, The petanqueshop.com team
C
Rating: 1 out of 5
Never ordered an item from you that I paid €50 more on another site to have it without fail on 15/06 instead of 16/06. Delivery was scheduled between 8 am and 1 pm and at 1 pm I was informed that my delivery was postponed to 16/06. I find this really unacceptable.
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Response from PétanqueShop
Hello, Thank you for sharing your experience, although we are sorry to hear that your order was not delivered as planned. However, you placed your order on Thursday, June 12 at 9:20 PM and we shipped it on Friday, June 13. If your order was delivered a day late (delivery made on Monday, June 16), this is due to the carrier and not our services. Furthermore, we have addressed your issue by email. Thank you for your understanding. Best regards, The petanqueshop.com team
C
Rating: 1 out of 5
I paid higher shipping fees to have my package the next day, it's been 3 days that I've been waiting
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that you encountered a problem with the delivery of your package. Your satisfaction is our priority, and we understand how frustrating it is to wait for a shipment. We take your feedback very seriously and will look into what may have happened. However, your package was indeed prepared and shipped on time by our teams, and the delivery issue lies with the carrier. As soon as you receive your package, please get back to us so we can open a claim with the carrier. Thank you for your understanding and patience. Best regards, The petanqueshop.com team
J
Rating: 3 out of 5
Very fast
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L
Rating: 2 out of 5
Delivery too long
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Response from PétanqueShop
Hello, When placing your order, we indicated a delivery date between June 16 and June 30. Your order was shipped on June 11 from our premises for delivery by June 14 at the latest, which is before the shortest deadline announced when placing your order.
A
Rating: 2 out of 5
A delivery scheduled for June 13 or 14 and finally announced for June 18, it's not worth taking colissimo after all.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your delivery experience. We understand that this delay from the carrier can be frustrating and we apologize for the inconvenience caused, although it is independent of our will. Indeed, we engraved and shipped your triplet on the same day as your order, knowing that you ordered in the early afternoon. However, the delivery times to Corsica are always uncertain during the summer period. Indeed, tourists' luggage is prioritized over the delivery of packages. Consequently, this can lead to longer delays to this destination. We thank you for your patience and understanding. Best regards, The petanqueshop.com team
C
Rating: 3 out of 5
Quite fast
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S
Rating: 2 out of 5
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team