PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Complicated, I ordered for a birthday a game of balls from the brand La Boule Bleue which was supposed to arrive 5 or 6 weeks later but due to a manufacturer's design error I was forced to switch to another brand like Obut that can be found at Decathlon... anyway, the balls of everyone...
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your ordering experience. We understand your disappointment regarding the complications encountered and we are sincerely sorry. Nevertheless, in light of the complications encountered, our teams ensured you regular follow-up and proposed a solution as soon as possible to ensure your order, and a triplet with similar characteristics to the one you ordered was proposed to you. Customer satisfaction is our priority and we ensure that every order is a success. Best regards, The PetanqueShop team
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Serge V.
Rating: 4 out of 5
following a purchase from 03/06/2025
Very serious, very well respects deadlines
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Sylvain H.
Rating: 4 out of 5
following a purchase from 31/05/2025
Serious site with easy ordering except for clothing sizes
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Alain L.
Rating: 2 out of 5
following a purchase from 25/05/2025
Balls full of touch-up marks (certainly due to manufacturing imperfections) Above given the price.
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that you encountered imperfections on our balls, as we are committed to offering quality products. Can you send us a photo of your triplet so that we can see the defects of your triplet and find a solution? Thank you in advance for your feedback. Best regards, The petanqueshop.com team
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Jacqueline C.
Rating: 4 out of 5
following a purchase from 29/05/2025
Very well protected, fast delivery. I would like to receive the paid invoice by email to forward it to my treasurer, thank you in advance.
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Laurent R.
Rating: 1 out of 5
following a purchase from 23/05/2025
missing the cap. No need to include gifts
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Response from PétanqueShop
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive the offered cap. Please contact us by email to find a solution. Best regards, The Petanqueshop.com team
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Joelle D.
Rating: 4 out of 5
following a purchase from 02/06/2025
Easy navigation, delivery compliant and fast
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Stéphane C.
Rating: 4 out of 5
following a purchase from 03/06/2025
No problem
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Per M.
Rating: 1 out of 5
following a purchase from 29/05/2025
No shipment received for the moment
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Response from PétanqueShop
Hello, You placed your order on Thursday, May 29 (a public holiday in France) at 6:17 PM, and we shipped it the next day, Friday, May 30. It is completely normal that you have not yet received your package as it takes several days for it to arrive in your country. You will be delivered very soon. Thank you for your understanding. Best regards, The PetanqueShop.com team
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Olivier F.
Rating: 4 out of 5
following a purchase from 31/05/2025
Very pleasant site with a wide choice, too bad clubs do not open an account to benefit from it for themselves and their members
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Stephane C.
Rating: 4 out of 5
following a purchase from 30/05/2025
Good
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Marcel P.
Rating: 4 out of 5
following a purchase from 30/05/2025
Always well received. Maybe just continue to train some people
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Gilles V.
Rating: 1 out of 5
following a purchase from 21/05/2025
Their satisfaction or refund policy is misleading. I bought continental balls for 149 euros and I am very dissatisfied. They offer to take back mine a week later for 50 euros and 16 euros for my husband's which are engraved with shipping costs at my expense!!! If this is what satisfaction or refund means... Never again will they see 1 euro from me.
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Response from PétanqueShop
Hello, You ordered engraved balls, and they have been used. We cannot take back personalized or used products. However, we have seen your return requests, and the weight you indicated seems abnormally low for balls purchased on 21/05. That is why we asked you to weigh them with a more precise scale, as it could be a manufacturing defect and thus it would be a customer service procedure. Best regards, The PetanqueShop team,
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Patrick H.
Rating: 4 out of 5
following a purchase from 28/05/2025
Good site...
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Cathy G.
Rating: 4 out of 5
following a purchase from 20/05/2025
Nothing to say about the product, it is in line with what was presented and our expectations. The only regrettable element is that I paid more to be delivered within 24 hours and I received the order a day late.
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Raphael P.
Rating: 4 out of 5
following a purchase from 16/05/2025
-
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Vincent V.
Rating: 4 out of 5
following a purchase from 26/05/2025
Received within the deadline and corresponds to my order
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Jean Pierre A.
Rating: 4 out of 5
following a purchase from 25/05/2025
Sometimes the explanations are not explicit,
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Jean-Luc M.
Rating: 4 out of 5
following a purchase from 25/05/2025
Ras.
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Jacky E.
Rating: 4 out of 5
following a purchase from 25/05/2025
It's a shame not to have a card with the serial number of the balls
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Pascal P.
Rating: 1 out of 5
following a purchase from 26/05/2025
Not enough large size
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. However, we do not understand your message or your rating. What do you mean exactly by "not enough large size"? On one hand, you should know that we are a reseller and not a manufacturer. This means that we sell products from manufacturers and therefore, it is not us who decide the sizes or dimensions of the items. On the other hand, you placed your order on Monday, May 26, and we shipped it the same day. Your package was delivered to the relay point on Wednesday, May 28. We processed your order quickly. We thank you for your understanding and support. Best regards, The petanqueshop.com team
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Dimitri R.
Rating: 4 out of 5
following a purchase from 20/05/2025
Very well structured but (probably due to my computer!!) site a bit slow.
Effective support responsiveness. Fast delivery.
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Louis R.
Rating: 4 out of 5
following a purchase from 26/05/2025
nothing to say
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Cédric D.
Rating: 4 out of 5
following a purchase from 22/05/2025
fast efficient
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Sebastien P.
Rating: 1 out of 5
following a purchase from 18/05/2025
2 dents on the box, I expect a gesture from you, the one who packed it knew, we can't see it, it's above and obvious
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Response from PétanqueShop
Hello, I am sorry to learn that your box does not meet your expectations. Can you send us photos of your item at the following address: [email protected]. Thank you in advance for your photos. We do our best to respond to your request. Best regards, the petanqueshop team,
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Tony G.
Rating: 4 out of 5
following a purchase from 10/05/2025
good
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Jean-Pierre F.
Rating: 4 out of 5
following a purchase from 20/05/2025
As a loyal customer living in Réunion, what hinders many more frequent orders are the expensive shipping costs at departure and arrival of the delivery !!!! And so, it's frustrating.
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Laurent B.
Rating: 4 out of 5
following a purchase from 21/05/2025
Easy navigation on the site, fast delivery, for a first time at petanqueshop I am fully satisfied.
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Joaquim M.
Rating: 4 out of 5
following a purchase from 19/05/2025
Correct delivery within the timeframe
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Pierre C.
Rating: 1 out of 5
following a purchase from 20/05/2025
triplet of balls ordered price 330 euros gift not shipped due to a typo on my order thank you
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Response from PétanqueShop
Hello, We thank you for taking the time to share your experience. We are sincerely sorry that you did not receive gifts due to your typo on your order. The typo unfortunately removed the gifts from your cart. Nevertheless, as compensation for this little mishap, we have sent you a discount code that we hope will make up for this lack of gifts. Best regards, The Petanqueshop.com team
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Nicolas C.
Rating: 1 out of 5
following a purchase from 20/05/2025
Package still not received despite payment to be delivered the next day!!!
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Response from PétanqueShop
Hello, The delivery date that was given to you is as follows: May 21. Your package was indeed shipped from our premises on May 20. The delivery person came to your place on May 21, but could not deliver it to you, since you were not present; he therefore left it in a nearby point and a second delivery was rescheduled on May 23 at a relay point. Unfortunately, that point did not accept deliveries that day and your package was delivered to the relay point on May 26, a package that you were able to pick up. Nevertheless, the delivery person came on May 21 to deliver it to you. Your package was indeed out for delivery on May 21, as agreed. Have a nice day, The Petanqueshop team
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Nadine P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Fast delivery received 4 days after the order, everything is compliant, I recommend the site.
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Gilles C.
Rating: 4 out of 5
following a purchase from 18/05/2025
I do not give 5 stars because of the poor delivery service from the Post Office.
Choosing a 24/7 locker only to end up having to go... to the Post Office...
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Jacky W.
Rating: 4 out of 5
following a purchase from 18/05/2025
balls too slippery
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Franck Q.
Rating: 4 out of 5
following a purchase from 19/05/2025
The site is well made, the logistics too.
The only negative point is the lack of availability of certain models. For example, it has been 1 month since you have had availability on the 'blue ball' range. I still remain a promoter of Petanqueshop.
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Teddy L.
Rating: 2 out of 5
following a purchase from 24/04/2025
Nothing to say about the delay or the site, really top, however, regarding my order, I am completely disappointed. I still spent 245 euros to get nice pink balls and I ended up with balls filled with vulgar touch-up pen, at that price they could have avoided that, I would have preferred impacts rather than touch-up pen that shocks.
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Response from PétanqueShop
Hello, Thank you for your feedback regarding your order. We are pleased to hear that you are satisfied with the delivery time and the experience on our site. However, your balls have a layer of varnish, which naturally wears off over time. Upon receipt, even new, these balls may show signs of impact on the varnish. This does not affect their quality at all. Best regards, The petanqueshop.com team
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Hervé T.
Rating: 4 out of 5
following a purchase from 18/05/2025
I received my triplet of pétanque quickly, very nice MS x15 pétanque balls to see after use. However, for a triplet at 215 euros, I am very disappointed with the bag offered with it, not practical at all and ugly, I think they want to get rid of it, so I put it in the recycling bin. Best regards.
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Josiane D.
Rating: 4 out of 5
following a purchase from 16/05/2025
Small individual packages would have been great. In any case, the product is great and you are efficient.
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Claude R.
Rating: 4 out of 5
following a purchase from 19/05/2025
Order placed without any problem. Delivery on time.
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Magne P.
Rating: 4 out of 5
following a purchase from 08/05/2025
Very good
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