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R
Rating: 4 out of 5
Purchase of pétanque balls "boulenciel". Order in line with my expectations. Fast delivery. Thank you. I am very satisfied.
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Customer reviews of PétanqueShop
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews
Summary of reviews
PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
Reviews 1, 2 and 4 stars
Reset filtersO
Rating: 4 out of 5
Perfect
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C
Rating: 4 out of 5
Very satisfied with the service
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J
Rating: 4 out of 5
Impeccable delivery on time
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E
Rating: 4 out of 5
Hello, I ordered a triplet of RCC balls in 74 - 690 personalized. I was pleasantly surprised by the delivery times, really very fast. I had a small visual problem on the site during the personalization of the balls, but a small email sent to Petanque shop and a quick response explaining that everything was good for the engraving. I thank the whole team for their efficiency. I would gladly recommend items.
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N
Rating: 4 out of 5
The balls conform to my order.
Just one issue, missing the identification card.
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Just one issue, missing the identification card.
C
Rating: 4 out of 5
Quality products.
Maybe the writing would be black or white for better visibility.
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Maybe the writing would be black or white for better visibility.
F
Rating: 4 out of 5
Product is perfect, delivered quickly. The only downside is that the engraving shapes requested do not resemble the visual.
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G
Rating: 4 out of 5
I am satisfied with the product but a small downside is the return of the order to its starting point without explanations.
The order was delivered 2 days later
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The order was delivered 2 days later
G
Rating: 4 out of 5
Perfect, corresponds exactly to the description
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F
Rating: 4 out of 5
The piece of foam to place the 3 balls is ridiculous! I recovered the one from my old eldera bag, resized it and put it in place.
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T
Rating: 1 out of 5
disappointed with Chronopost not serious three days late
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Response from PétanqueShop
Hello,
We are truly sorry that the delivery did not meet your expectations and understand your disappointment.
We pass this type of feedback to our carrier, and if you would like a follow-up, please do not hesitate to contact our customer service.
Best regards.
The petanqueshop team
We are truly sorry that the delivery did not meet your expectations and understand your disappointment.
We pass this type of feedback to our carrier, and if you would like a follow-up, please do not hesitate to contact our customer service.
Best regards.
The petanqueshop team
T
Rating: 4 out of 5
Apparently beautiful balls, to see during my matches. Disappointed with the quality of the leather pouch.
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A
Rating: 4 out of 5
Great service and delivery time!
What a pity that the engravings are not centered relative to the original grooves of the balls.. for 2 out of 3 balls... So possible but seems like they didn't want to do it well on all 3.
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What a pity that the engravings are not centered relative to the original grooves of the balls.. for 2 out of 3 balls... So possible but seems like they didn't want to do it well on all 3.
J
Rating: 4 out of 5
I thought I would receive 1 t-shirt when validating my cart, but I got nothing. However, very good balls and ultra-fast delivery even with engraved balls.
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F
Rating: 4 out of 5
I recommend
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C
Rating: 4 out of 5
Trust
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P
Rating: 4 out of 5
Fast
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D
Rating: 1 out of 5
Long delivery time, I paid for express shipping with Chronopost. I still don't have my order
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Response from PétanqueShop
Hello,
We are sorry that your delivery experience did not meet your expectations.
However, you ordered on Thursday, July 2 at 9:00 PM and we shipped your order on Friday, July 3. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
We invite you to contact our customer service when the package is delivered to open a claim with the carrier.
Thank you for your confirmation.
Best regards.
The PétanqueShop team
We are sorry that your delivery experience did not meet your expectations.
However, you ordered on Thursday, July 2 at 9:00 PM and we shipped your order on Friday, July 3. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
We invite you to contact our customer service when the package is delivered to open a claim with the carrier.
Thank you for your confirmation.
Best regards.
The PétanqueShop team
E
Rating: 4 out of 5
Fast delivery.
Boules OK.
Free bag too small.
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Boules OK.
Free bag too small.
A
Rating: 4 out of 5
Fast delivery, but the package was not very well wrapped, a bit limited for my taste as the boules were just in a small box that could easily be stolen as it is recognizable!
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K
Rating: 4 out of 5
I was on my way and deliberately planned a stop on my route.
The exhibition area is relatively small, but complete. The staff is extremely friendly and accommodating. The advice was very good. I enjoyed shopping there. See you soon.
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The exhibition area is relatively small, but complete. The staff is extremely friendly and accommodating. The advice was very good. I enjoyed shopping there. See you soon.
Y
Rating: 4 out of 5
Good site, however not easy to finalize the order, I had to call, the person was very nice.
Thank you
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Thank you
A
Rating: 4 out of 5
Fast delivery, impeccable
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K
Rating: 1 out of 5
Manufacturing defect on one of my 3 balls. It's a shame for a pair at 199€
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Response from PétanqueShop
Hello,
We are sorry that your order did not meet your expectations.
We invite you to contact our customer service by sending one or more photos of the ball.
Best regards.
The PétanqueShop team
We are sorry that your order did not meet your expectations.
We invite you to contact our customer service by sending one or more photos of the ball.
Best regards.
The PétanqueShop team
C
Rating: 4 out of 5
Very good welcome and thoughtful advice, thank you and I recommend
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W
Rating: 4 out of 5
Fast according to the order
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J
Rating: 4 out of 5
Shipping and reception very fast, too bad the personalized engraving is too deep it catches.
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R
Rating: 1 out of 5
I was supposed to be delivered today, I still haven't received anything, I paid for express delivery
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Response from PétanqueShop
Hello,
You ordered on Tuesday, June 30 at 6:30 PM. We engraved and shipped your triplet as soon as Wednesday, July 1. On our side, we cannot be faster.
Once the package is shipped, it is in the hands of the carrier and it becomes independent of our will. Moreover, when you placed your order, we communicated an indicative delivery date between July 2 and 3. Your package can still be delivered today and therefore within the expected timeframe.
Thank you for your understanding
Best regards.
The PétanqueShop team
You ordered on Tuesday, June 30 at 6:30 PM. We engraved and shipped your triplet as soon as Wednesday, July 1. On our side, we cannot be faster.
Once the package is shipped, it is in the hands of the carrier and it becomes independent of our will. Moreover, when you placed your order, we communicated an indicative delivery date between July 2 and 3. Your package can still be delivered today and therefore within the expected timeframe.
Thank you for your understanding
Best regards.
The PétanqueShop team
S
Rating: 4 out of 5
Reliable
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E
Rating: 2 out of 5
Incomplete order and they tell me otherwise, it's a shame it's my word against theirs and I lost
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Response from PétanqueShop
Hello,
As we indicated to you by email, the coin heads or tails was placed in the plastic packaging of the bag. Furthermore, this bag was added as a gift, although it was not included in your order.
We also inform you that another coin heads or tails has been sent to you.
Thank you for your understanding.
Best regards,
The petanqueshop team
As we indicated to you by email, the coin heads or tails was placed in the plastic packaging of the bag. Furthermore, this bag was added as a gift, although it was not included in your order.
We also inform you that another coin heads or tails has been sent to you.
Thank you for your understanding.
Best regards,
The petanqueshop team
J
Rating: 4 out of 5
The choice of RCX was calculated but my partner finds that they really mark a lot after 3 or 4 games
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D
Rating: 4 out of 5
Fast shipping, very satisfied with the MS but a bit disappointed not to have received a gift.
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T
Rating: 4 out of 5
Delivery speed is perfect. A small downside, I think the package should be a little more secured.
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O
Rating: 4 out of 5
Product compliant but the package was damaged opened the t-shirts were missing!
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L
Rating: 1 out of 5
Most expensive delivery choice for a mandatory date shipment... deadline exceeded... missed birthday... package still not received
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Response from PétanqueShop
Hello,
We are sincerely sorry to learn that your order did not arrive on time for the special day you had planned.
The delivery of your package was scheduled for Saturday 27/06. However, you requested a rescheduling of the delivery. This request often leads to delivery delays due to the special processing it entails with the carrier.
Thank you for your understanding.
Best regards.
The PétanqueShop team
We are sincerely sorry to learn that your order did not arrive on time for the special day you had planned.
The delivery of your package was scheduled for Saturday 27/06. However, you requested a rescheduling of the delivery. This request often leads to delivery delays due to the special processing it entails with the carrier.
Thank you for your understanding.
Best regards.
The PétanqueShop team
P
Rating: 4 out of 5
Complicated when you have a gift card, fortunately the customer service is very responsive
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A
Rating: 4 out of 5
Very fast delivery, very satisfied with my CX COU beautiful engraving thank you
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P
Rating: 4 out of 5
All good
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J
Rating: 4 out of 5
Fast delivery
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