Customer reviews of PétanqueShop

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 6 189 published reviews

Summary of reviews

PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.

Reviews 1, 2 and 4 stars

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P
Philippe P.
Rating: 2 out of 5
following a purchase from 22/06/2026
Be careful with the photos that do not always match what you receive.
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Response from PétanqueShop
Hello,

Thank you for taking the time to share your opinion. We understand your disappointment regarding the difference between the photos and the products received. This complaint has already been addressed by our customer service.

Thank you for your understanding.

Best regards.
The petanqueshop team
F
Fabrice C.
Rating: 1 out of 5
following a purchase from 20/06/2026
The engraving of the Occitan cross is not deep enough
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Response from PétanqueShop
Hello,

Thank you for taking the time to share your feedback. We are sorry to learn that the engraving of the Occitan cross does not meet your expectations. Your opinion is valuable and we will examine it carefully.
Best regards.
The petanqueshop team
R
Robert B.
Rating: 4 out of 5
following a purchase from 23/06/2026
I received my triplet and accessories well but unfortunately received a blue acrylic marker instead of a green one, a bit disappointed
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David B.
Rating: 2 out of 5
following a purchase from 19/06/2026
The sizes offered are very far from reality…
I usually wear XL but I dress in L and even with 3XL the size is tight
Return shipping costs at my expense, so at some point I stop sending them back
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V
Vincent W.
Rating: 4 out of 5
following a purchase from 20/06/2026
fast delivery
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Ludovic C.
Rating: 2 out of 5
following a purchase from 16/06/2026
I received my first order with a defect on my triplet waiting to have my triplet redone
Otherwise in terms of order speed 5 stars
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Response from PétanqueShop
Hello,

We are sorry to learn that your triplet has a defect.

Our customer service has taken the necessary steps with the manufacturer to have your triplet redone at the finish level.

We hope that the responsiveness of our customer service and the solution provided will satisfy you.

Thank you for your positive feedback on the speed of your order.

Best regards.
The PetanqueShop team
J
Jean-Luc B.
Rating: 4 out of 5
following a purchase from 15/06/2026
Good value for money.
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Charlotte H.
Rating: 4 out of 5
following a purchase from 17/06/2026
Fast delivery
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Jean-Marc B.
Rating: 1 out of 5
following a purchase from 20/06/2026
Hello, a satisfaction survey on a purchase that I have not received. However, well charged, are we not going too fast?
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Response from PétanqueShop
Hello,

You placed your order on Saturday afternoon. Your order was therefore shipped this Monday. You will be delivered on Tuesday or Wednesday.

Thank you for your understanding.

Best regards.
The petanqueshop team
E
Elisabeth B.
Rating: 4 out of 5
following a purchase from 17/06/2026
Good and fast delivery
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Monique J.
Rating: 4 out of 5
following a purchase from 16/06/2026
Serious and fast
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Gérard C.
Rating: 4 out of 5
following a purchase from 12/06/2026
Delivered quickly as expected.
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E
Emmanuel G.
Rating: 1 out of 5
following a purchase from 10/06/2026
Looks like a counterfeit
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Response from PétanqueShop
Hello,

We are sorry to learn that your experience with our product does not meet your expectations.

However, we can confirm that this is not a counterfeit. It is a sublimated jersey. Sublimation is a manufacturing process by which the entire design of the jersey is directly infused into the fabric. The colors of the jersey, the stripes, the logos, and the patterns are an integral part of the fabric.

Thank you for your understanding and have a nice day.

Best regards.
The petanqueshop team
J
Joel C.
Rating: 4 out of 5
following a purchase from 15/06/2026
I didn't receive a card with the balls, strange
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Olivier A.
Rating: 4 out of 5
following a purchase from 11/06/2026
Very good experience
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Didier V.
Rating: 4 out of 5
following a purchase from 10/06/2026
Hello very pleased with the speed and great welcome.
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Johanne D.
Rating: 2 out of 5
following a purchase from 15/06/2026
Hello,

Thank you for sharing your experience and we are sorry to hear that the engraving did not meet your expectations.

However, as explained by phone, you indicated the following engraving: "YOUYOU". No emoji was included in your engraving. Therefore, we engraved the text YOUYOU, in accordance with your order.

Moreover, you contacted us once the order was shipped. Unfortunately, it was too late to modify your engraving and add the desired emojis.

Thank you for your understanding.

Best regards.
The petanqueshop team
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Response from PétanqueShop
The resumption of old triplets is not conditioned to a e
B
Benne M.
Rating: 2 out of 5
following a purchase from 15/06/2026
Hello,

Thank you for your feedback. We understand your disappointment regarding the availability of ball weights and manufacturing delays.

It must be understood that we are dependent on manufacturers. In other words, if a manufacturer is out of stock on a product in a specific dimension (diameter, weight stripe), we unfortunately cannot restock, and we are dependent on the manufacturing times of our suppliers.

Thank you for your understanding.

Best regards.
The petanqueshop team
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Response from PétanqueShop
Excellent, well-detailed and interesting website.
B
Baffoigne F.
Rating: 4 out of 5
following a purchase from 14/06/2026
Simple and clear site
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A
Alain G.
Rating: 4 out of 5
following a purchase from 11/06/2026
Order executed quickly and in accordance with the description.
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Deschildre B.
Rating: 4 out of 5
following a purchase from 06/06/2026
Deadline respected.
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Nicolas J.
Rating: 4 out of 5
following a purchase from 08/06/2026
Good except that the OBUT 71 balls warranty card of 680g diameter with the PAPA marking and the small star is missing.
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Aurelien L.
Rating: 4 out of 5
following a purchase from 08/06/2026
Top
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Thierry M.
Rating: 4 out of 5
following a purchase from 09/06/2026
Serious site.
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Christian D.
Rating: 4 out of 5
following a purchase from 09/06/2026
Hello the sound balls are great
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Pascal P.
Rating: 4 out of 5
following a purchase from 09/06/2026
Fast delivery and well-packaged package. Nothing to say.
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Serge B.
Rating: 4 out of 5
following a purchase from 08/06/2026
Very friendly phone reception by competent people and then quick and clean order processing. The only downside, partly on my part, we couldn't arrange for some goodies for the Bellengreville champions tournament on May 30 and 31. I recommend this site and will surely recommend equipment in the future. Thank you to the team.
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Patrice L.
Rating: 4 out of 5
following a purchase from 03/06/2026
Very good, impeccable item! ....
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Patrick G.
Rating: 4 out of 5
following a purchase from 08/06/2026
Compliant with my expectations
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Eric J.
Rating: 1 out of 5
following a purchase from 10/06/2026
How can I give a review I haven't received the merchandise yet, you are going a bit fast I think
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Response from PétanqueShop
Hello,

Indeed your package should be delivered on Saturday, at the latest Monday.

Sporting regards,
The PétanqueShop team
F
Franck U.
Rating: 4 out of 5
following a purchase from 07/06/2026
The delivery did not arrive as expected.
Already one day late due to the incompetence of a Chronopost delivery person
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F
Fabrice C.
Rating: 4 out of 5
following a purchase from 04/06/2026
Fast shipping
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M
Maxime L.
Rating: 4 out of 5
following a purchase from 02/06/2026
No problems encountered
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Claude P.
Rating: 4 out of 5
following a purchase from 04/06/2026
Nothing to report
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Patrick R.
Rating: 4 out of 5
following a purchase from 04/06/2026
super experience with you however you could make an effort on the buyback of the balls 17.80 euros for balls less than 1 year old purchased for more than 200 euros and having lost only 10 g each
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Aurélie F.
Rating: 4 out of 5
following a purchase from 28/05/2026
Large bag that can hold a jacket, equipment, water bottle + 6 balls
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Michel M.
Rating: 2 out of 5
following a purchase from 02/06/2026
Nothing to say about petanqueshop, nor about the equipment. However, the delivery was not made to the right place. It would be wise to refund the delivery.
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Response from PétanqueShop
Hello,

Thank you for your feedback and we are sincerely sorry to learn that the delivery was not made to the right place. We are indeed dependent on the carrier regarding delivery.

The delivery was free when you placed your order.

Best regards.
The petanqueshop team
J
Jerome K.
Rating: 4 out of 5
following a purchase from 01/06/2026
Very simple, once I found the balls and had my name engraved, the MS STRX balls arrived in 4 days.
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Laparre B.
Rating: 4 out of 5
following a purchase from 03/06/2026
reliability
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Bernard K.
Rating: 4 out of 5
following a purchase from 03/06/2026
Delivery within the announced deadlines. Package in good condition. Weight and diameter of the pétanque balls verified and compliant with the order. Nice finish. Note that the personalized engraving chosen as an option is not embedded in black like the other inscriptions. Still to see the wear over time to get the fifth star.
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